Matt Borghi, Csm, Cspo
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Matt Borghi, Csm, Cspo Email & Phone Number

Digital Product Leader | UX Design Manager | Creativity Coach | Veteran Problem Solver | Deep Dish Pizza Connoisseur | Let’s put the ‘care’ in healthcare!! at MESSA
Location: East Lansing, Michigan, United States 3 work roles 2 schools
1 work email found @messa.org 3 phones found area 517 and 800 LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 100%

Contact Signals · 1 work email · 3 phones

Work email m****@messa.org
Direct phone (517) ***-****
LinkedIn Profile matched
3 free lookups remaining · No credit card
Current company
Role
Digital Product Leader | UX Design Manager | Creativity Coach | Veteran Problem Solver | Deep Dish Pizza Connoisseur | Let’s put the ‘care’ in healthcare!!
Location
East Lansing, Michigan, United States

Who is Matt Borghi, Csm, Cspo? Overview

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Quick answer

Matt Borghi, Csm, Cspo is listed as Digital Product Leader | UX Design Manager | Creativity Coach | Veteran Problem Solver | Deep Dish Pizza Connoisseur | Let’s put the ‘care’ in healthcare!! at MESSA, based in East Lansing, Michigan, United States. AeroLeads shows a work email signal at messa.org, phone signal with area code 517, 800, and a matched LinkedIn profile for Matt Borghi, Csm, Cspo.

Matt Borghi, Csm, Cspo previously worked as Senior UX and Digital Services Product Manager at Messa and Digital Transformation Manager at Messa. Matt Borghi, Csm, Cspo holds Ba, Interdisciplinary Arts from Goddard College.

Company email context

Email format at MESSA

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*@messa.org
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AeroLeads found 1 current-domain work email signal for Matt Borghi, Csm, Cspo. Compare company email patterns before reaching out.

Profile bio

About Matt Borghi, Csm, Cspo

I love solving business problems with technology. From the initial start-up phase through development and implementation. I love bringing teams together, creating products that scale and the continuous process of optimizing a product as new insights become available. I have enjoyed many roles throughout my career in product management and digital experience. My experiences have taught me the following about myself:I can successfully create, scale and optimize great products, because:- I put the user at the center of all I do.- I go deep to understand the business needs and technology constraints.- I successfully bring together the user, business and technical needs.I’m a natural-born servant leader who can align, lead and grow worldclass product teams, because:- I create environments for teams to do their best work.- I bring out the best in people.- I’m an evangelist and excel at motivating and uniting a team around a product vision.I was born to do product management, because:- I’m driven by an innate curiosity to understand complex problems.- I excel at bringing together UX, technical and business needs to solve complex problems.- I can communicate clearly with technical and executive folks, alike. I love learning new things and talking with people about their experiences. I have a particular interest in the history of business and always enjoy nerding out over esoteric business factoids. I’d love to hear about your experiences, get in touch if you want to talk product management, digital experience, or regional pizza styles; I’m a Chicago deep dish, man, myself. Professional SkillsProduct Management | User Experience (UX) Design | User Interface (UI) Design | Mobile Development | Product Analytics | Team Development | Servant Leadership | Market Analysis | Strategic Planning | Product Development | Product Roadmap | Backlog Management | Portfolio Strategy | Business Development | SaaS | Agile Development | Kanban | Digital Experience Management | Customer Experience (CX) Management

Listed skills include Web Design, Email Marketing, Creative Direction, Seo, and 36 others.

Current workplace

Matt Borghi, Csm, Cspo's current company

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MESSA
Messa
Digital Product Leader | UX Design Manager | Creativity Coach | Veteran Problem Solver | Deep Dish Pizza Connoisseur | Let’s put the ‘care’ in healthcare!!
AeroLeads page
3 roles

Matt Borghi, Csm, Cspo work experience

A career timeline built from the work history available for this profile.

Senior Ux And Digital Services Product Manager

Current

East Lansing, MI, US

  • Combined role of UX and product manager leading digital for high-volume healthcare organization.
  • $16.5M in savings, over five-year period, through digital service efficiencies and digital pathfinding.
  • $4M in annual savings with move to dynamic claims and electronic explanations of benefit system.
  • 85 - CSAT – Lead Foresee/Verint healthcare benchmark by 15 points for over seven years.
  • 62 - NPS – Lead NPS healthcare benchmark by 20 points for five years
  • Established interdisciplinary team of developers, business analysts, designers and content resources to be continuously developing and releasing new web/mobile functionality.
Nov 2015 - Present

Digital Transformation Manager

East Lansing, MI, US

  • Increased web usage by 70% with the addition of web features and enhanced functionality;
  • Led and established enterprise-wise digital transformation initiative
  • Established digital product roadmap for enterprise, including the execution timelines;
  • Created a dashboard for real-time measurement of user conversion and satisfaction based on Foresee web & mobile surveys, Google Analytics and in-house metrics;
  • Developed and maintained the product road map/pipeline - gaining input from all stakeholders;
  • Identified and tracked metrics that supported MESSA’s digital initiatives;
May 2010 - Nov 2015

Web Product Manager

Lansing, MI, US

  • Digital transformation advocate at innovative and fast-moving retirement administrator.
  • Coordinated digital transformation across enterprise to move away from legacy processes;
  • $1M annual savings through deployment of digital communication tools;
  • $174,000 savings over four years by streamlining event registration system and processes;
  • Conducted user interviews;
  • Delivered product demos for new features;
Apr 2006 - May 2010
2 education records

Matt Borghi, Csm, Cspo education

Ba, Interdisciplinary Arts

Goddard College

Associates In Broadcast Arts, Radio Broadcasting-Video-Music Production

Specs Howard School Of Broadcast Arts
FAQ

Frequently asked questions about Matt Borghi, Csm, Cspo

Quick answers generated from the profile data available on this page.

What company does Matt Borghi, Csm, Cspo work for?

Matt Borghi, Csm, Cspo works for MESSA.

What is Matt Borghi, Csm, Cspo's role at MESSA?

Matt Borghi, Csm, Cspo is listed as Digital Product Leader | UX Design Manager | Creativity Coach | Veteran Problem Solver | Deep Dish Pizza Connoisseur | Let’s put the ‘care’ in healthcare!! at MESSA.

What is Matt Borghi, Csm, Cspo's email address?

AeroLeads has found 1 work email signal at @messa.org for Matt Borghi, Csm, Cspo at MESSA.

What is Matt Borghi, Csm, Cspo's phone number?

AeroLeads has found 3 phone signal(s) with area code 517, 800 for Matt Borghi, Csm, Cspo at MESSA.

Where is Matt Borghi, Csm, Cspo based?

Matt Borghi, Csm, Cspo is based in East Lansing, Michigan, United States while working with MESSA.

What companies has Matt Borghi, Csm, Cspo worked for?

Matt Borghi, Csm, Cspo has worked for Messa and Mers Of Michigan.

How can I contact Matt Borghi, Csm, Cspo?

You can use AeroLeads to view verified contact signals for Matt Borghi, Csm, Cspo at MESSA, including work email, phone, and LinkedIn data when available.

What schools did Matt Borghi, Csm, Cspo attend?

Matt Borghi, Csm, Cspo holds Ba, Interdisciplinary Arts from Goddard College.

What skills is Matt Borghi, Csm, Cspo known for?

Matt Borghi, Csm, Cspo is listed with skills including Web Design, Email Marketing, Creative Direction, Seo, Graphic Design, Photoshop, Wordpress, and Illustrator.

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