Matthew Brodsky work email
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Matthew Brodsky personal email
A proven contributor and leader of pre-sales technology teams. Two decades of technology experience, half of that time in leadership in multiple capacities. I have been able to provide results across various roles and teams to assist organizations in realizing their targets and goals. In addition, take specific care in developing team members and enabling them to achieve their next professional progression.Currently I specialize in SaaS pre-sales leadership, specifically in AP automation products. Work with multiple teams across the organization including product, marketing, partnership, enablement, and others. Assisted in scaling team and showing continued performance during company acquisition. Thought leader within financial SaaS vertical, providing presentations across the areas our products impact internationally to prospects, clients, as well as various organizations.
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Solutions ConsultantAppzenNaples, Fl, Us -
Director, Solutions Consulting - Americas & ApacEmburse Feb 2020 - PresentPortland, Maine, UsResponsible for Enterprise Solutions Consultants in the Americas and APAC region. Hire, develop, and retain consultants while acting as a player\coach in strategic (i.e. Fortune 100 companies) opportunities. Functional knowledge of Emburse product portfolio as well as technical knowledge as it pertains to SaaS, infrastructure, and integration. In addition, worked cross functionally with product, marketing, events, and others to ensure alignment in GTM. -
Senior Solutions ConsultantEmburse Apr 2017 - Feb 2020Portland, Maine, Us
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Solutions ConsultantConcur Feb 2016 - Apr 2017Bellevue, Wa, Us -
Pre-Sales Engineering ManagerGeek Squad Nov 2014 - Feb 2016Us•Responsible for residential and commercial pre-sales engineering teams with disciplines in IT and AV•Drive proposal output to ~$60 million with a 20% close rate (yearly)•Leverage team to drive services revenue to 119% YoY•Maintain personal and team members knowledge through vendor partner training, certification programs, and fulfillment partner training•Business owner of key systems that engineers require for proposal needs, including working cross-functionally with enterprise IT teams to upgrade primary system and migrate operations to enterprise IT teams•Procured funding with business teams to allow for team certifications within disciplines•Designed process for remote server and network deployments, reducing overhead costs and costs to clients -
Manager Of Tactical SupportGeek Squad Oct 2013 - Nov 2014Us•Created a proof of concept to insource Geek Squad’s computing services call type•Responsible for operationalizing process and procedures for new team•Worked with teams cross functionally to prepare systems, setup call routing, order and setup equipment, plan for space, and recruit talent for new roles•Defined primary KPIs to measure success against pre created learning plan•Coordinated hiring, scheduling, and training for new team•Tracked, measured, and reported on progress of pilot to executive stakeholders•Met or exceeded all goals set during project startup •Presented outcomes of project to key stakeholders to assist with future decisions•Provided financial data in order to assist finance with CER creation•Act as SME for computing services call types in relation to Geek Squad Online Support•Traveled to third party contact centers in UT and Houston to identify gaps in process•Presented findings of process gaps to executive leadership in order to initiate changes•Identified opportunity of $5 million per year
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Geek Squad Online Support ManagerGeek Squad Oct 2012 - Oct 2013Us•Responsible for performance management, KPIs, development, and satisfaction for a team of 15 remote Agents•Responsible for ongoing team communication•Received a 96% favorable score for employee engagement from eVoice survey•Worked cross functionally to find development opportunities for team members•Worked with cross functional teams from ECC and Geek Squad to assist with deployment of a new vendor as a tier 2 provider for Geek Squad Online support•Traveled to vendor site in UT multiple times to facilitate new Agent training•Traveled internationally to assist with the deployment of new vendor as a tier 3 workforce•Responsible for process and technical training for 3rd party workforce•Managed in the moment gaps in processes and procedures while on-site with vendor
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Manager Of In Home ServicesGeek Squad Sep 2010 - Oct 2012Us•Responsible for over 35 Agents including training, District P&L analysis, employee performance management, and client escalations.•Assisted in increased in-home solutions (In-Home Sales) by over 200% in first 6 months•Assisted in development of agents in field through PDGs, ride alongs, and CEEs•Lead Business Network Technician, responsible for training Special Agents (Business Network Technicians)
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Project Manager And FacilitatorGeek Squad Jun 2012 - Sep 2012Us•Special Assignment as part of the traveling team and was responsible for overall successful completion of multiple Geek Squad Summer Academy camps across the United States•Responsible for event preparation including communicating expectations to non-profit partners and recruiting employees•Managed inventory of equipment, shrink, labor, payroll, operational expenses, and oversaw operational effectiveness •Responsible for monitoring P&L for projects and staying on track and making adjustments•Oversaw camp schedule and logistics including between 25-30 employees and 100-200 students•Provided direction to the team and set expectation for processes and procedures and received an average score of 93% on the employee satisfaction survey when asked about FLT communication•Motivated and encouraged high energy levels and innovations from team members •Trained, managed, and coached employees on course curriculum and best practices to individuals and the entire team•Responsible for public relations inquiries and interviews for assigned camps
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Business Network TechnicianGeek Squad Dec 2009 - Sep 2010Us•Primary technical contact for all business clients•Effectively managed over 15 business contracts as primary network administrator•Provide design, architecture, and project management for consultants•Implemented/integrated over 25 server based networks during career as a Special Agent•Specialize in MS Server 2003/2008 and Small Business 2003/2008/2011 based networks•Maintained implemented networks allowing Best Buy to sign clients to long term contracts•Assisted the emerging technology team in creating and implementing processes regarding Electronic Medical Records software for Best Buy For Business
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Business Technology ConsultantBest Buy Aug 2007 - Mar 2009Richfield, Minnesota, Us•Managed a portfolio of business worth $500,000+ per year•Worked closely with over 100 clients to develop short and long term business goals•Architected multiple 20 – 100 seat server based networks to achieve clients desired IT goals•Responsible for project management of all jobs including overseeing of payments\leasing options, hardware\software logistics, and managing project time lines•Tracked and reported detailed progress of all phases of project to client and corporate partners as required•Provided 24/7 point of contact for all business clients and field agents
Matthew Brodsky Skills
Matthew Brodsky Education Details
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Florida Gulf Coast UniversityComputer Information Systems; Business Management
Frequently Asked Questions about Matthew Brodsky
What company does Matthew Brodsky work for?
Matthew Brodsky works for Appzen
What is Matthew Brodsky's role at the current company?
Matthew Brodsky's current role is Solutions Consultant.
What is Matthew Brodsky's email address?
Matthew Brodsky's email address is ma****@****ver.com
What schools did Matthew Brodsky attend?
Matthew Brodsky attended Florida Gulf Coast University.
What are some of Matthew Brodsky's interests?
Matthew Brodsky has interest in Family, Project Management, Sports, Exercising, Competitive Basketball.
What skills is Matthew Brodsky known for?
Matthew Brodsky has skills like Servers, Project Management, Retail, Html, Sales, Databases, Logistics, Computer Repair, Computer Hardware, Troubleshooting, Project Planning, Employee Training.
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