Matt Brook

Matt Brook Email and Phone Number

Experienced Business Executive specialising in Sales, Customer Success, Consulting and Technology @ Yexle Limited
hyderābād, telangana, india
Matt Brook's Location
Greater Sheffield Area, United Kingdom
Matt Brook's Contact Details
About Matt Brook

I'm passionate about leading and growing teams and businesses, with a focus on customer success and enterprise technology consulting in a global operating context. Broad executive experience, across many industries, operating at Board level and across start up, scale-up and public companies.I have over 20 years experience of digital transformation, business leadership and enterprise technology consulting, enjoying setting strategic direction, leading people and doing business across the globe.Specialties: business growth and executive leadership, Customer Success, IT leadership and strategy, project and programme management, agile and scrum, business implementation, business process management, business modelling and process design, software lifecycle, business solution design and implementation, business intelligence, outsourced environment, information security, management consultancy

Matt Brook's Current Company Details
Yexle Limited

Yexle Limited

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Experienced Business Executive specialising in Sales, Customer Success, Consulting and Technology
hyderābād, telangana, india
Website:
yexle.com
Employees:
20
Matt Brook Work Experience Details
  • Yexle Limited
    Senior Vice President
    Yexle Limited Nov 2022 - Present
    Global responsibility for all growth and customer operations, leading the sales, delivery, support and customer success teams. Reporting directly to the Founder and Managing Director and charged with leading strategic priorities including expansion across global markets, opening new service lines and sustaining double digit quarterly growth.
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  • Fintechos
    Svp Customer Success
    Fintechos Jun 2021 - Nov 2022
    London, England, United Kingdom
    Executive leader for the global Customer Success unit - structuring, developing and overseeing the Professional Services, Customer Success Management and Technical Support teams. Exec Board member and reporting directly into Co-Founder and CEO, building a world class customer success team in a hypergrowth, VC-backed, SaaS context, sustaining NDR at over 145% and growing NPS quarter on quarter.Scaling up from a successful Series B round, expanding across Europe, North America and Far East.Delivering critical digital transformation into financial services and insurance sectors, working with neo and startups through to established top tier global firms, providing customer journeys, onboarding & KYC, pricing, decisioning and product selection, core banking and policy management; powered by a low code platform and with a full SaaS offering.
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  • Appian Corporation
    Vice President, Customer Success & Professional Services
    Appian Corporation Jun 2011 - Jun 2021
    London, Uk
    Great product. Great people. Great company.Scaling and expanding the EMEA and APAC Customer Success and Consulting operations for Appian reporting into US-based Board Executive and Co-Founder, with accountability for key metrics including client churn/retention and net recurring revenue, consulting revenue and net profit. Direct experience of M&A, IPO, global growth and expansion, full P&L responsibility.Overseeing operations across the regions for direct and partner channel accounts, covering all aspects including sales & proposals, contracts, delivery management and commercial control. Combining commercial acumen, customer success, IT management and technical expertise.
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  • Pinnacle People Ltd
    Head Of Corporate Infrastructure
    Pinnacle People Ltd Dec 2008 - May 2011
    London, United Kingdom
    Responsible for ICT, Property and Back Office Data Processing functions for the business. Part of Senior Management team who established the business from inception and developed a sustainable and successful company.
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  • Working Links
    Project Manager
    Working Links Jun 2008 - Dec 2008
    Business PM reporting to C-level sponsors
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  • Working Links
    Head Of It, Property And Implementation For Developing Markets
    Working Links Oct 2007 - Jun 2008
    Defining solutions and managing deliverables for a business unit experiencing major growth and success.
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  • Working Links
    Application Development Manager
    Working Links Mar 2006 - Sep 2007
    Responsible for the application portfolio across the business managing both an internal team and external service providers
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  • Vertex Customer Management
    Project Manager & Development Team Leader
    Vertex Customer Management Oct 2000 - Mar 2006
    Leading a team of 15 developers, architects and analysts providing leading edge solutions to FTSE 100 clients.

Matt Brook Skills

Business Process Design Solution Architecture Business Intelligence Enterprise Architecture Business Process Management Strategy Business Analysis It Strategy It Management Consulting Agile Methodologies Outsourcing Team Leadership Business Process Management Business Process Improvement Program Management Management Consulting Software Development Requirements Analysis Project Management Consultancy Sales Support Web Applications Prince2 It Operations Enterprise Software Proposal Writing Budget Management Technical Architecture Technical Management Professional Services Leadership Integration Cloud Computing Saas Software Project Management Change Management Sdlc Scrum Project Delivery Soa Managing Global Operations Crm Stakeholder Management Pre Sales Requirements Gathering Governance Agile Project Management Project Portfolio Management

Matt Brook Education Details

Frequently Asked Questions about Matt Brook

What company does Matt Brook work for?

Matt Brook works for Yexle Limited

What is Matt Brook's role at the current company?

Matt Brook's current role is Experienced Business Executive specialising in Sales, Customer Success, Consulting and Technology.

What is Matt Brook's email address?

Matt Brook's email address is ma****@****ian.com

What is Matt Brook's direct phone number?

Matt Brook's direct phone number is +170344*****

What schools did Matt Brook attend?

Matt Brook attended University Of Durham Business School, Newcastle University.

What skills is Matt Brook known for?

Matt Brook has skills like Business Process Design, Solution Architecture, Business Intelligence, Enterprise Architecture, Business Process, Management, Strategy, Business Analysis, It Strategy, It Management, Consulting, Agile Methodologies.

Who are Matt Brook's colleagues?

Matt Brook's colleagues are Vishwa Priya R V, Srivishnu M, Monica Jeddiga, Jagadesh Kumarr Karuppusamy, Vijay Sounderarajan, Summaiya A., Kaveena Kannan.

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