Matt Wells Email & Phone Number

Afghanistan

- Responsible for the routine and unscheduled maintenance and repair of vehicle and personnel x-ray inspection systems across multiple locations in Afghanistan.- Complete proper paperwork with detailed description of work performed for submission to higher management.- Prepared daily reports indicating the status of up to 38 systems and 6 employees- Coordinate with military units to set travel and maintenance schedules for myself and up to 6 other employees.- Coordinate with military units during base closures to ensure proper shipment of systems to alternate locations.-Respond to service calls immediately with remote troubleshooting support and/or travel in order to maintain system uptime.

- Assisted in the production, troubleshooting and shipment of virtual power management systems.- Used proprietary software to install software to new circuit card assemblies.- Used proprietary software to test circuit cards for proper functional requirements.- Assembled final product and prepared orders for shipment to customers.- Tracked products by serial number from production floor to customer and from customer to home installation.- Performed in-the-field troubleshooting of circuit cards in order to minimize costs of repair.

- Provide tech support for staff 30 as well as 45 physician offices.- Implemented remote support tool, GoToAssist, for improved response time and extended span of support.- Quickly learned to maintain Orchard's Harvest and Copia laboratory management systems.- Implemented a system for tracking and locating laboratory specimens via a bar coding system.

- Served as bench level technician 2006-2008 - Troubleshoot and repair communications equipment at the component level for Switchboards, Telephones, Personal Computers and Portable Generators.- Classified Information Manager 2008 - Entrusted to handle sensitive information, records and clearances. - Enforced operating procedures updated as required. - Processed travel authorization requests for personnel traveling abroad. - Responsible for properly destroying outdated classified documents.- Supervised electronic/mechanical repair shop of 20 2008-2010 - Provided interpersonal coaching and technical training for less experienced technicians and new personnel . - Improved shop efficiency by applying experience and developing new practices tailored to available personnel.

Education record

Ac Theory, Dc Theory, Electronics Troubleshooting & Repair