Matt Clark Email & Phone Number

Pleasant Prairie, WI, US

Leading team of 30+ to invest several hundred $M digitally to help Uline grow faster.

Framingham, MA, US

Responsible for leading large, cross-functional e-commerce/technical teams, including Digital Marketing, SEO, site merchandising, front-end development, Digital Product, UX/UI, retail media network, web analytics, and A/B testing. Reported to the CEO/Chairman.-- Served as General Manager and P&L owner for staples.com, overseeing B2C and Small and Medium.

Framingham, MA, US

Lead all eCommerce efforts for Staples.com and Staplesadvantage.com.

Alpharetta, GA, US

Phoenix, AZ, US

Responsible for delivering on five areas at the cross section of marketing and technology: Web Development/Ops, UX/UI/Functionality, Digital Marketing, eProcurement, and Community/Social. -- Led a multi-function, multi-location team of 80 individuals delivering $900M+ in yearly e-commerce sales thru 46 global websites, offering a consistent global approach.

Phoenix, AZ, US

Recruited to lead team of 15 to develop a robust web dev road map through consensus with key stakeholders across IT, Product, Sales, and Leadership.-- Addressed years of declining web sales and a subpar customer experience by reinvigorating the team, reestablishing partnerships, outlining a vision for both short and long-term goals, and notably enhancing.

El Segundo, CA, US

Managed all day-to-day activities and development aspects of four websites.-- Turned around MacMall.com sales, achieving a growth of 10-20%, concurrently improving the customer experience. -- Differentiated the advantage by offering easy, pre-installed options for businesses to incorporate Apple products into their operations alongside PCs.-- Recognized by.

Round Rock, Texas, US

Accountable for tailoring advertising campaigns throughout Europe to drive sales with an annual budget of $500M.-- Led large, multi-region internal creative and external agency teams in developing and executing all European advertising strategies while managing a several hundred-million-dollar budget.-- Played leadership role in the European brand.

Round Rock, Texas, US

Oversaw 16 teams in United Kingdom and Ireland, including sales, coaching, technical specialist, and support teams, comprising approximately 150 individuals generating an annual revenue of $250M, consistently surpassing sales and customer service targets. -- Managed all aspects of quarterly operating expense budget, including headcount, compensation, and.

Round Rock, Texas, US

As a short-term overseas opportunity, brought to the EU to analyze and implement more effective online go-to-market strategies for a rapidly expanding e-commerce channel, collaborating with offline sales leadership. Won European “Rookie of Quarter” award, becoming the first American to receive this accolade.-- Revitalized the Online Analytics Team.

Round Rock, Texas, US

Responsible for P&L and delivering on a $400M annual advertising budget. -- Revamped an underperforming catalog, newspaper, and magazine advertising business by recruiting new agencies, designing better promotions and offers, and streamlining production processes to reduce complexities.-- Handpicked by senior leadership to provide brand credibility, build.

Round Rock, Texas, US

-- Led all ISP partner relationships utilizing negotiation, conflict resolution & program management skills. -- Managed all forecasting & day-to-day business activities with responsibility for delivery of a multi-million margin target.-- Achieved goal of 60% increase in customer registration rates through development & implementation of integrated.

Round Rock, Texas, US

-- Increased financing penetration by 133% by leading a “hands-on” cross-functional effort to develop & launch cross-channel marketing initiatives. -- Developed financial models, tracking mechanisms & metrics package to drive day-to-day operations.

Spring Hill, TN, US

-- Performed comprehensive market, competitor & financial analysis of retail geographic areas.-- Consulted with retail management on strategic market planning, product management, marketing communications & business development.-- Achieved regional car sales & service goals 14 out of 15 months

Spring Hill, TN, US

-- Coached, mentored & led team of 25 customer service representatives. -- Designed & implemented new customer management processes that produced an increase in customer satisfaction, a 20% improvement in team member productivity & savings of $600,000.-- Recruited, trained & performed all on-going HR activities. Achieved an attrition rate of sub 5%.

Houston, Texas, US

-- Guided team of ten Customer Assistance Managers in mediation of customer concerns. -- Recognized for outstanding service & was appointed Director of Consumer Relations for General Motors at 1997 North American International Auto Show.

Houston, Texas, US

-- Served as a liaison between Chicago/Detroit retail facilities & Saturn owners to ensure customer enthusiasm through use of problem solving, root-cause analysis & disbursement of goodwill funds. -- Won 1,000,000th Saturn marketing competition. Represented Saturn to media & community leaders in NY.

-- Developed & executed community, educational & children's programming for local public television.

Master Of Business Administration - Mba

Bachelor Of Arts - Ba, History And Communications