At ContactEngine, I have taken on diverse leadership roles and delivered transformative projects across multiple domains, driving innovation and operational excellence within the organization. Key contributions include: • Senior Full Stack Development: Delivered scalable, high-quality solutions across the stack, including the design and implementation of a task development and scheduling framework to optimize workflows. Additionally, contributed to the development of ContactEngine’s iOS application, enhancing user engagement and accessibility. • Cloud Migration: Designed and executed the migration of on-premises servers to AWS cloud hosting, ensuring scalability, reliability, and cost efficiency. Led the formation of a dedicated DevOps team to support and maintain this infrastructure. • ISO Certification & InfoSec: Spearheaded the development, implementation, and delivery of ISO certifications, including ISO 27001. Played a key role in forming the InfoSec team, establishing best practices and ensuring regulatory compliance. • Reporting & Data Solutions: Collaborated in the foundation of the reporting team, delivering initial ETL pipelines and data warehouse solutions to enhance analytics and support data-driven decision-making. • AI Platform & Technical Leadership: Co-founded the AI team, serving as a mentoring and technical lead. Developed a platform that empowered specialized AI hires to integrate advanced capabilities seamlessly into existing systems, fostering innovation and technical excellence. • GenAI & LLMOps: Currently supporting Generative AI initiatives by driving an LLMOps framework, optimizing the development and deployment of large language models across the organization.This diverse experience has allowed me to combine my technical expertise as a polyglot developer with strong leadership and mentoring skills, delivering impactful solutions across infrastructure, AI, and data domains.

ContactEngine® improves the key interactions between corporates and their customers, ensuring that crucial moments such as sales, deliveries and appointments are executed with precision and minimum effort, and always to the customer’s delight. The automated and interactive communications that ContactEngine® provides are used in close conjunction with human resources to provide a trinity of proven benefits: improved efficiency, cost savings and crucially, happier customers. Clients include Virgin Media, the NHS, Anglian Water, Bupa, Asda, Boots, SSP, Flybe, Old Mutual, Travis Perkins and Sky. ContactEngine® is omni-channel (app, txt, voice, web, email) cloud-hosted Software as a Service, with 100% uptime over the past 2 years. Privately owned, and headquartered in The Clergy House, Shoreditch, our international expansion is underway so we’re on the lookout for brilliant people to join our team.

UK team lead within global development team responsible for development and support of suite of Web applications for Research publishing and distribution.

Software development consultant to the small business sector. Specialised in providing bespoke solutions to help small businesses scale their business offering inline with the growth of their customer and client base. Balanced bespoke software development with open source technologies to deliver highly effective solutions on small business budgets.

Software development consultant for telecoms billing bureau. Doubled the monthly revenue of the client by developing and supporting high volume printing solution to enable outsourcing of physical printing.

Senior developer within front office development team. Facilitated end-of-day reporting to equities trading desk through the rapid development of solutions to report on and analyse trading information.

Development manager and technical architect for the Web design group. Enabled move to browser-based strategy through the delivery of XML Web Services for extension of existing Microsoft DNA architecture.

Developer in global team working on development and delivery of large scale point-of-sale solutions. Collaborated onsite with US based client to deliver and support strategic PoS solution to worlds largest amusement corporation.

Researcher in the applications of commodity high performance computing within the HPC department. Leveraged off-the-shelf commodity PC technologies and open-source parallel libraries to deliver innovative solutions using inexpensive high performance computing cluster.