Matthew Citroni Email & Phone Number

Andover, Massachusetts, United States

Andover, MA

Designing and implementing information systems that optimize organizational efficiency; employs modeling, information engineering and cost-based accounting to develop systems that satisfy both management and end-users in the most cost-effective and efficient way possible; debugs systems and ensures that they are error-free, whilst assisting the IT Help.

Greater Boston Area

Formerly Cayan LLC, responsible for the operational support of workstation infrastructure, including operating system installations, imaging, patching, upgrades, client software, and user logins; Responsible for providing direct user support and helpdesk support; In charge of direct user support using remote administration such as LogMeIn, Remote Desktop.

North Andover, MA

Formerly Internet & Telephone LLC, responding to Tier 1 and 2 level tickets in a timely and professional manner for the company's more than 600 clients; answering phone calls to assist clients with first class service; dispatching to customer sites to assist with PC setups and other hardware; utilizing ConnectWise and Kaseya to perform daily job functions.

Beverly, MA

Mac and Windows upkeep and troubleshooting; printer and copier support, troubleshooting and maintenance; ordering parts for computers, copiers and printers; responding timely to Tier 1 help desk tickets; faculty/student assistance as well as standard office duties (answering voice mails, transferring calls, etc.); researching and establishing how to begin.

Peabody, MA

Transportation of lab specimens from family care and small clinics to Portsmouth Regional Hospital and ConVerge Diagnostic Services in a timely fashion, documenting time of arrival and amount of lab work gathered in an organized manner, abiding all traffic laws while maintaining personal motor vehicle, coordinating supervisors in case of locked buildings.

Creating and designing sound effects for games for mobile devices and various platforms; Creating and designing sound effects for trailers and movies; Composing music for games on said platforms.Clients I have contributed work for:- Defective Studios- iPwn Studios- Silvercreek Entertainment- NJ Investment LLC- Instant Games - Win- RatDog Gamesplus more

Creating sound effects; using tools for generating sound effects; capturing video of game-play footage; editing audio and video; implementing audio assets into video game engines; using databases and spreadsheets and other software tools for organizing audio, video and other assets and files; researching audio software and products; maintaining the files.

Signing out studio time for fellow colleagues; making certain that all microphones have been stored away properly and have been signed back in; delivering tours to potential students that are interested in the Sound Recording Technology program at UMass Lowell; building, repairing, and constructing XLR cables; cleaning, maintaining, and restoring recording.

Byfield, MA

Assisting in the duties of setting up live sound productions in the high school’s auditorium, running cables to the stage and communicating through headsets to attain production goals, maneuvering spotlight for concert productions, maintaining live sound through Peavey mixer, establishing live sound from control room console.

Bachelors', Sound Recording Technology

Activities and Societies: Audio Engineering Society"The goal of the program is to produce a musically sophisticated and sensitive.

Associates, Liberal Arts: Music

Activities and Societies: Theater, Music.