Matt Clancy Email & Phone Number

United States

San Jose, California, Us

San Jose, California, Us

Palo Alto, California, Us

Palo Alto, California, Us

Create and build Customer Success Management function for Cyber Risk Quantification Management platform.Create deployment methodology and implement across global customers.Deploy Totango Customer Success software, integrate multiple disparate data sources, and build corresponding operating guidelines for Customer Success Managers

Santa Clara, California, Us

Own Enablement for Customer Experience organization consisting of 115+ team members.Build Programs for Customer Experience: global New Hire Onboarding program, global Churn Reporting, global Customer Communications, and global Professional Services Utilization reporting.

Santa Clara, California, Us

Lead a team of 7 Success Managers responsible for ~$45M in revenue, and 220+ customers.Achieve Gross Renewal Rate > 90%, Net Renewal Rate > 105-110%.Optimize Gainsight Deployment for Global Customer Experience organization.

Santa Clara, California, Us

Lead a team of 20+ Success Managers responsible for ~$90M in revenue and 500+ customers across North America.Achieve Gross Renewal Rate > 90%, Net Renewal Rate > 105-110%.Created Value Realization Plan framework and deploy across all North America success managers and customers.

San Jose, California, Us

Connect with customers’ senior leadership to drive value and align business goals. Lead central US region and evangelize Zscaler services. Collaborate cross-functionally internally to improve processes and communicate customer needs. Mentor new employees to teach Zscaler tools and business model.

San Jose, California, Us

Foster City, Ca, Us

Serve as primary escalation point for sales and technical expertise for Vulnerability Management, Policy Compliance, Web Application Scanning, and Malware Defense offerings against $85 Million global quota. Engage with customer’s executive security leadership to define and execute security initiatives (VM, GRC, SIEM, User and Access Management, IDS/IPS, Risk Management, Security Intelligence, WAF, Pen Testing) for Fortune 1000 clients. Drive product innovation by providing refined use cases to Product Management extracted through customer interaction. Create and maintain competitive lab (via Amazon AWS) and publish analyses for sales positioning. Perform security briefings on various strategic topics at multiple conferences.

Foster City, Ca, Us

Identify and develop potential new business opportunities. Convey customer requirements to Product Management, Marketing and Engineering teams. Respond to functional and technical elements of RFIs/RFPs. Respond to customer questions on technical and business related issues. Deliver high-level and detailed sales presentations.

Chandler, Arizona, Us

Responsible for security service delivery in a large geography. Focus on practice building to maintain consistent delivery model across the consulting organization. Provide engineering support for enterprise sales team. Maintain prioritized workload across multiple concurrent projects. Develop security architecture for customers including strategic planning and tactical solutions. Perform vulnerability assessment/penetration tests and provide recommendations for remediation. Implement secure public wireless solution for large healthcare provider. Design SSL VPN solution enabling access to criminal justice data from mobile terminals. Manage multiple Host-based Intrusion Prevention projects from sales through delivery. Secure UNIX platforms for hardened deployment. Integrate and standardize diverse networks obtained through merger and acquisition.

Us

Design new functional business organization for sales and delivery. Manage engineering team responsible for designing and implementing enterprise solutions. Develop new engineering engagement model for sales and engineering interaction. Create and execute new security service offerings. Design and implement security policy architecture and guidelines for customers. Build Professional Services practice.

St. Louis, Mo, Us

Develop enterprise architecture for network security. Design global IPSec/GRE VPN solution to replace frame-relay network. Create PKI/AAA design for global deployment. Develop centralized logging solution for all relevant network devices. Propose enterprise network management/monitoring architecture. Lead development of the minimum-security baseline standard. Execute IDS RFP and other risk management projects. Develop worldwide ISDN solution to backup primary circuits. Lead engineering and implementation of new network core using BGP. Plan and propose new routing topology to minimize route query domain. Configure and implement route summarization to introduce network stability. Coordinate and assign engineering tasks to team members.

San Jose, Ca, Us

Design regional service provider network upgrades for major cable provider. Develop complex routing topologies for customer networks. Design and assist with Implementation of MPLS-VPN technology. Map topology for Tier 1 service provider IP backbone. Research next generation features and design them into customer networks.

Maryland Heights, Missouri, Us

Design network upgrades for clients. Develop project plans for clients. Act as a technical resource on all projects. Assist team with any design or business issues. Ensure team is meeting both the customer’s business and technical leads. Coordinate hands-on training for consultants on networking and web-based tools. Research and test new technology.