Matt Cole

Matt Cole Email and Phone Number

Senior User Experience Designer (UXD) at The Smith Family @ The Smith Family
australia
Matt Cole's Location
Central Coast, New South Wales, Australia, Australia
Matt Cole's Contact Details

Matt Cole work email

Matt Cole personal email

About Matt Cole

"Energetic" | "Friendly" | "Positive"I deliver intentional and measurable solutions to problems (business goals and customer needs) within a defined set of constraints.Through human centred design (HCD) practices I’m experienced in leading the discovery and delivery of digital products through strategic business consultation, face to face and remote customer research and objective driven interaction design that leads to measurable outcomes for both customers and business.

My experience applying HCD extends beyond the past nine years as a socially-driven User Experience (UX) Designer within the charity and community sector. Prior to pursuing a personally-driven mission to integrate UX practices and build UX capacity within not-for-profit organisations, I spent seven years designing and managing architectural projects, seeking informed ways to design with the customer in mind. This pursuit led me to complete a Master of Design with a focus on design management, participatory research and community engagement.

Matt Cole's Current Company Details
The Smith Family

The Smith Family

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Senior User Experience Designer (UXD) at The Smith Family
australia
Website:
thesmithfamily.com.au
Employees:
784
Matt Cole Work Experience Details
  • The Smith Family
    Senior Ux Designer
    The Smith Family Feb 2020 - Present
    Sydney, New South Wales, Australia
    My day-to-day responsibilities are multi-faceted. More broadly, I provide design leadership and direction for our growing User Experience Design team while managing the User Interface Design team.Within projects, I fulfill the lead role for activities that span across Service Design, User Experience Design and Product Design methodologies from discovery research through to design, implementation and in-market analysis.
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  • The Smith Family
    Ux Designer
    The Smith Family Apr 2016 - Feb 2020
    Sydney, Australia
    As UX design lead, I spent my days engaging with a broad cross section of stakeholders (internal and external to business) providing user experience design expertise, facilitation of workshop activities, running experiments for assumption validation and leading informed delivery of digital projects through customer insight development with fundraising objectives.
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  • The Smith Family
    Digital Projects Coordinator (Ux)
    The Smith Family Dec 2015 - Apr 2016
    Sydney, Australia
    Working within the Digital Marketing Team to engage with business stakeholders in providing user experience expertise, leading customer understanding (digital) and customer insight development via end user research, analytics, SEM and SEO for The Smith Family website.
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  • Matt Cole Creates
    Independent Design Consultant
    Matt Cole Creates Jan 2015 - Present
    Sydney | Central Coast | Newcastle
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  • Reachout Australia
    Ux Consultant
    Reachout Australia Feb 2016 - May 2016
    Sydney, Australia
    As a result of providing pro bono services in previous year, ReachOut engaged me to provide user experience design recommendations for the delivery of their online NextStep and Toolbox products.
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  • Cancer Council Nsw
    Ux Consultant
    Cancer Council Nsw Jan 2015 - Oct 2015
    Sydney, Australia
    I worked in partnership to build the foundations of user experience design at Cancer Council NSW. This involved onboarding management to the benefits of user-centered design principles, educating staff, opening communication barriers between teams and improving delivery systems for the development of digital content.A mission-driven approach identified key projects that added value to the organisation and the community it empowers. This focus improved usability and access to information and support services for people affected by cancer.These projects were coordinated from concept to production, through facilitated workshops that drove consensus between multiple stakeholders to address a diversity of needs.
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  • Curtin Architect
    Senior Architectural Designer
    Curtin Architect Dec 2007 - Sep 2014
    Sydney, Australia
    I was responsible for the design, documentation and co-ordination of architectural services for the club, health and not-for-profit sectors. This involved relationship management with clients, consultants, authorities, project managers and builders, from design concept to construction.Projects include:• Project: The Grange Community Centre, Wagga WaggaClient: Nash Bros Builders Pty LtdBuild: New community centre for The Grange Lifestyle Village• Project: Edel Quinn Hostel, Wagga WaggaClient: St Vincent de PaulBuild: Heritage refurbishment with new hostel extension• Project: Institute Centre, StanmoreClient: Institute of Sisters of Mercy of Australia and Papua New GuineaBuild: Heritage refurbishment with new office extension

Matt Cole Skills

User Experience Design Community Engagement Research Graphic Design Concept Development Project Management Strategic Planning Architectural Design Interior Design Workshop Facilitation Construction Stakeholder Engagement High Fives Design Management Digital Photography Paper Prototyping Volunteer Management User Centered Design User Experience

Matt Cole Education Details

Frequently Asked Questions about Matt Cole

What company does Matt Cole work for?

Matt Cole works for The Smith Family

What is Matt Cole's role at the current company?

Matt Cole's current role is Senior User Experience Designer (UXD) at The Smith Family.

What is Matt Cole's email address?

Matt Cole's email address is ma****@****ail.com

What schools did Matt Cole attend?

Matt Cole attended Raffles College Of Design And Commerce, General Assembly, University Of Newcastle, Milkwood.

What are some of Matt Cole's interests?

Matt Cole has interest in Gardening, Community Led Initiatives, Education, Running, Public Health, Health.

What skills is Matt Cole known for?

Matt Cole has skills like User Experience Design, Community Engagement, Research, Graphic Design, Concept Development, Project Management, Strategic Planning, Architectural Design, Interior Design, Workshop Facilitation, Construction, Stakeholder Engagement.

Who are Matt Cole's colleagues?

Matt Cole's colleagues are Christine Hunt, Jessamine Davis, Spurthi Mara, Ben Blowers, Helen Peake, Debbie Bryant, Diane Smith.

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