Matt Conroy Email & Phone Number

Reading, England, United Kingdom

Reading, United Kingdom

As Head of IT, my role involves being operationally and financially responsible for the IT Department.I oversee the IT Support operation for over 100 users across 10 UK offices. I am responsible forensuring that the business has an adaptable, secure, resilient and effective IT infrastructure at all times.Key tasks;▪ Maintain daily control of all aspects of IT at the company▪ Manage company database, including design and implementation of management information… Show more As Head of IT, my role involves being operationally and financially responsible for the IT Department.I oversee the IT Support operation for over 100 users across 10 UK offices. I am responsible forensuring that the business has an adaptable, secure, resilient and effective IT infrastructure at all times.Key tasks;▪ Maintain daily control of all aspects of IT at the company▪ Manage company database, including design and implementation of management information systems, carrying out updates, back ups and testing development work▪ Taking an active role in shaping the current and future direction of the IT Department▪ Manage supplier relationships, including cost control and service delivery▪ Implementing new IT Systems and strategies, determining IT communications and data policies▪ Communicating regularly with the Senior Management Team on information technology issuesKey achievements;1. Led project internally to migrate entire infrastructure from an on premise solution to a private cloud environment, within a tier 1 datacentre2. Researched and managed a project to migrate legacy telecoms system to a cloud based unified communication system in 2018 – this led to a 40% annual reduction in spend3. Led project to upgrade our previous intranet to a hosted sharepoint environment4. Project managed design and launch of company App5. Part of an internal team which migrated our former database to a new version, integratedwith our accounts, payroll, communications and management information systems. Show less

Reading, United Kingdom

Following a promotion to IT Manager, my role changed in order to provide 2nd line support and toassume operational responsibility for a growing IT Department. I also took on an element ofresponsibility for projects. Fundamentals of the role included;▪ Recruit, train and coordinate IT Team▪ Train new staff members to use company CRM database and systems▪ Evaluate viability of proposed projects and report findings to management team▪ Working with IT Vendors and… Show more Following a promotion to IT Manager, my role changed in order to provide 2nd line support and toassume operational responsibility for a growing IT Department. I also took on an element ofresponsibility for projects. Fundamentals of the role included;▪ Recruit, train and coordinate IT Team▪ Train new staff members to use company CRM database and systems▪ Evaluate viability of proposed projects and report findings to management team▪ Working with IT Vendors and resellers to ensure operational effectivenessKey achievements;1. Migration from on premise Exchange Server to Office 3652. Designed and implemented an internal Service Desk System3. Transition from team member to team manager4. Part of Team which designed and launched new company website Show less

Reading, United Kingdom

As Sales Manager, my role involves being operationally and financially responsible for both the BMW and MINI sales departments, where I performance manage a team of 7. Main functions include ensuring the department achieves profit targets, maintaining margins and controlling expenses as per the budget. I am also responsible for stock control, sales related marketing activity, event planning and database management.

As Sales Controller, I was responsible for monitoring and developing all sales enquiries, whilst maximizing the profitability of vehicle sales and associated products, such as finance and insurance. This included; • Supporting the team by offering finance products as an aid to selling and helping to close sales • Making sure all management and customer facing staff were kept abreast of developments in the finance and insurance market • Mentoring and coaching sales staff… Show more As Sales Controller, I was responsible for monitoring and developing all sales enquiries, whilst maximizing the profitability of vehicle sales and associated products, such as finance and insurance. This included; • Supporting the team by offering finance products as an aid to selling and helping to close sales • Making sure all management and customer facing staff were kept abreast of developments in the finance and insurance market • Mentoring and coaching sales staff to guarantee full understanding of the features and benefits of all finance and insurance products in adherence to the Financial Services Authority’s guidelines • Deputising in the Sales Managers absence • Ensuring that Westerly BMW’s policy was followed by all employees when selling finance and insurance products • Maintaining a monthly training record for all members of staff Show less

Dorchester, United Kingdom

As a Sales Executive, my role was to sell a required number of vehicles as per a monthly target. This involved taking enquiries in the showroom, over the telephone and via the internet as well as proactively seeking repeat and additional sales from prospecting, referrals and following up existing customers through an established contact plan.

As Marketing Coordinator I was required to provide effective and efficient marketing and Customer Relationship Management solutions in order to drive competitive advantage, customer retention and customer satisfaction. Overseeing a team of two, key functions included; • Create, develop and monitor marketing plans for all 7 dealership sites • Overall responsibility for the prospect and customer database • Ensuring the image of the company was consistent with the… Show more As Marketing Coordinator I was required to provide effective and efficient marketing and Customer Relationship Management solutions in order to drive competitive advantage, customer retention and customer satisfaction. Overseeing a team of two, key functions included; • Create, develop and monitor marketing plans for all 7 dealership sites • Overall responsibility for the prospect and customer database • Ensuring the image of the company was consistent with the represented brands image and corporate identity • Maintain and update the company website, including evaluation and presentation of related statistics • Plan and monitor annual marketing budgets Show less

Bsc (Hons), Digital And Technology Solutions, First Class Honours

A digital and technology solutions professional provides technology enabled solutions to internal and/or external customers, in a range.

Bachelor Of Arts (Ba), Marketing

Prince2, Project Management

A Level, Business Studies