Matt Dillon Email & Phone Number

Wellington, Nz

Since July 2023, I have been collaborating with various startups and early-stage companies to:- Identify key customer segments and their needs- Establish clear product visions and define key product capabilities- Engage stakeholders effectively, assist in capital raising, and manage investor relations- Develop comprehensive product roadmaps, including HR and resource planning- Lead product teams in research, design, and development with clear objectives and high levels of… Show more Since July 2023, I have been collaborating with various startups and early-stage companies to:- Identify key customer segments and their needs- Establish clear product visions and define key product capabilities- Engage stakeholders effectively, assist in capital raising, and manage investor relations- Develop comprehensive product roadmaps, including HR and resource planning- Lead product teams in research, design, and development with clear objectives and high levels of collaboration- Coach individuals to enhance their product development skills- Mentor individuals for career growth and provide strategic advice Show less

Wellington, Wellington Region, New Zealand

A company-wide leadership role to transform the Tally CIS Energy Billing platform from a functional prototype to a robust platform, serving customers across multiple markets on a massive scale.Working closely with Customer Services, Product, and Technology teams, I created a clear vision and strategy that provided direction and inspiration across the organisation. Our compelling offering delivered value to both internal stakeholders and external customers.I developed and… Show more A company-wide leadership role to transform the Tally CIS Energy Billing platform from a functional prototype to a robust platform, serving customers across multiple markets on a massive scale.Working closely with Customer Services, Product, and Technology teams, I created a clear vision and strategy that provided direction and inspiration across the organisation. Our compelling offering delivered value to both internal stakeholders and external customers.I developed and improved the team’s capabilities, shifting focus from 'function-first' to 'value-first' by taking a holistic view of needs, resources, and capabilities and using clear, persuasive reasoning. This led to a dramatic time reduction for feature development, fewer revisions, and more effective outcomes.In addition, based on honest customer feedback, I restructured the user experience for clarity and efficiency and updated the user interface with modern standards. Show less

Wellington, Wellington Region, New Zealand

Joining Trade Me during the COVID-19 pandemic, I was a vital member of the Central Engineering SLT, leading Trade Me’s Data Platform and providing direction to all Central Engineering teams. The shift from on-premises data to the cloud allowed us to modernise our technology stack and provide leading-edge, relevant services, including automated analytics, AI/ML integrations, data streaming, and data provisioning from raw to highly processed insights.I developed and led the… Show more Joining Trade Me during the COVID-19 pandemic, I was a vital member of the Central Engineering SLT, leading Trade Me’s Data Platform and providing direction to all Central Engineering teams. The shift from on-premises data to the cloud allowed us to modernise our technology stack and provide leading-edge, relevant services, including automated analytics, AI/ML integrations, data streaming, and data provisioning from raw to highly processed insights.I developed and led the creation of product objectives, strategies, and roadmaps that aligned with the direction of business units and the company's overall goals. Additionally, I provided coaching, guidance and support to principal engineers, delivery leads, and other team members.My significant achievements included building a strong team culture with a clear purpose and identity. Show less

Wellington & Wairarapa, New Zealand

Joining Flux during multiple organisational restructurings, my first focus was helping previously disengaged teams become more collaborative and productive by providing clear direction and executing effective agile methodologies. Working closely with teams to encourage collaboration across the business, I clearly defined the product direction and strategy. I ensured that teams understood the desired outcomes and were well-supported during delivery, helping prevent a short-term focus on… Show more Joining Flux during multiple organisational restructurings, my first focus was helping previously disengaged teams become more collaborative and productive by providing clear direction and executing effective agile methodologies. Working closely with teams to encourage collaboration across the business, I clearly defined the product direction and strategy. I ensured that teams understood the desired outcomes and were well-supported during delivery, helping prevent a short-term focus on less commercially viable solutions.I built strong relationships with clients, deeply understanding their challenges and the constraints they worked within. This helped us provide cost-effective product delivery, significantly improved timeliness and, notably, the highest employee engagement results across the organisation. Furthermore, I prioritised the work program and resulting roadmap, ensuring a singular focus on what had to be delivered rather than teams (and clients) being excited by ‘nice-to-haves’. Show less

Wellington & Wairarapa, New Zealand

BucketLabs was established by the NEC NZ Smart Cities management team, with the support of private investment from 2degrees and global software multinational Tech Mahindra. I led the development of a suite of tools to assist councils, government agencies, and citizens in gaining a comprehensive understanding of asset performance & utilisation and providing guidance for planning and decision-making. I successfully led the team to deliver innovative planning and analysis tools that… Show more BucketLabs was established by the NEC NZ Smart Cities management team, with the support of private investment from 2degrees and global software multinational Tech Mahindra. I led the development of a suite of tools to assist councils, government agencies, and citizens in gaining a comprehensive understanding of asset performance & utilisation and providing guidance for planning and decision-making. I successfully led the team to deliver innovative planning and analysis tools that combined city, government, and commercial data. My achievements at BucketLabs include implementing a holistic approach to problem-solving using big data, engaging with councils to shift the focus towards data-driven insights, and making data easily accessible and understandable. Show less

Wellington & Wairarapa, New Zealand

I was responsible for directing and delivering data-driven products and services for a new NEC brand named NEC Kitestream. To achieve this, I implemented delivery systems that helped the team better understand user needs, client problems, and desired outcomes. As a result, we collaborated more effectively with local government and related agencies (health, police, central government) and established clearer product objectives.In addition, I translated vague "smart city thinking" into a… Show more I was responsible for directing and delivering data-driven products and services for a new NEC brand named NEC Kitestream. To achieve this, I implemented delivery systems that helped the team better understand user needs, client problems, and desired outcomes. As a result, we collaborated more effectively with local government and related agencies (health, police, central government) and established clearer product objectives.In addition, I translated vague "smart city thinking" into a well-defined product vision for the organisation. Despite challenging timelines and high customer expectations, I successfully delivered both software and hardware products. Show less

Wellington & Wairarapa, New Zealand

Wellington & Wairarapa, New Zealand

While at Powershop, I played a crucial role in developing the brand, product, and user experiences, which helped the company grow its user base to over 160,000 users. My accomplishments included establishing design processes that prioritised the customer experience and influenced Powershop’s product across New Zealand, Australia, the UK, and other new markets. Under my guidance, we successfully underwent a significant user experience transition during a highly complex technical… Show more While at Powershop, I played a crucial role in developing the brand, product, and user experiences, which helped the company grow its user base to over 160,000 users. My accomplishments included establishing design processes that prioritised the customer experience and influenced Powershop’s product across New Zealand, Australia, the UK, and other new markets. Under my guidance, we successfully underwent a significant user experience transition during a highly complex technical rewrite that spanned several years. Despite the challenges, user satisfaction levels remained consistently high throughout the transition period.I was also a key figure in the Australian and UK sales processes and the ongoing product development and relationship management. I built and managed a team of product designers and customer researchers, fostering a collaborative workplace across design, product, and technical disciplines.Billing for ‘Green Energy’ was one of my key achievements for Powershop Australia. I designed and technically defined how Powershop Australia would offer carbon-neutral energy services to customers. Show less

Get This One was an award winning digital agency providing highly creative web, interactive and video products & services to companies across NZ, Australia and the UK.