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Matthew Duggan Email & Phone Number
Assistant Director of Service Operations - Office of the Registrar
at
University of Minnesota
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Role
Assistant Director of Service Operations - Office of the Registrar
Location
Minneapolis, Minnesota, United States
Who is Matthew Duggan? Overview
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Matthew Duggan is listed as Assistant Director of Service Operations - Office of the Registrar at University of Minnesota, based in Minneapolis, Minnesota, United States. AeroLeads shows a matched LinkedIn profile for Matthew Duggan.
Matthew Duggan previously worked as Service Operations Manager - Office of the Registrar at University Of Minnesota and Executive Office and Administrative Specialist - Office of the Registrar at University Of Minnesota-Twin Cities. Matthew Duggan holds Bachelor Of Science - Bs, Urban Studies/Affairs from University Of Minnesota-Twin Cities.
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University of Minnesota
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Profile bio
About Matthew Duggan
Experienced higher education professional with a proven track record in operations and service management at the University of Minnesota's Office of the Registrar.
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9 roles
Matthew Duggan work experience
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Assistant Director Of Service Operations - Office Of The Registrar
Current🔗 Leadership & Records ManagementOversee records services for the Office of the Registrar (OTR). Manage a team of five, handling recruitment, training, and performance. Work closely with OTR managers to implement process improvements in a fast-paced environment. Serve as a key point of contact for third-tier inquiries in Salesforce, supporting the OTR.
May 2023 - Present
Service Operations Manager - Office Of The Registrar
🔗 Academic Records & Customer Service LeadershipGuided a team of 9 Customer Relations Representatives (CRRs), overseeing academic records and customer service at OTR.Primary contact for third-tier questions via Salesforce, providing guidance to students, staff, and faculty.🤝 Collaborative Partnership & Salesforce ManagementCollaborated on Salesforce.
May 2022 - Nov 2023
Executive Office And Administrative Specialist - Office Of The Registrar
Responsible for: Diploma and certificate management, duplicate record resolution, financials management, collegiate support.
Jan 2019 - May 2022
Lead Customer Relations Represenative - Office Of The Registrar
Served as lead customer service and academic record resource for other Customer Relations Representatives. Distributed and delegated Salesforce cases, and day-to-day administration work amongst other CRRs.
May 2017 - Dec 2018
Assessing Intern
Responsible For: Scheduling appointments with residents to assess value of homes, verifying interiors and exteriors of homes for property evaluation, communicate directly with residents on how data was assessed and how values are determined.
May 2018 - Sep 2018
Student Assistant- Office Of The Registrar
Managed the front desk at the Office of the Registrar. Worked for the transfer department in TES, DARwin and PeopleSoft.
Apr 2016 - May 2017
Administrative Assistant
Filed, scanned, and organized invoices. Worked with the Accounts Payable and Receivable department to help prepare financial statements.
Oct 2012 - Dec 2015
Accounts Payable Intern
Aug 2013 - Aug 2014
3 education records
Matthew Duggan education
Bachelor Of Science - Bs, Urban Studies/Affairs
Education record
Education record
Tartan High School
FAQ
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What company does Matthew Duggan work for?
Matthew Duggan works for University of Minnesota.
What is Matthew Duggan's role at University of Minnesota?
Matthew Duggan is listed as Assistant Director of Service Operations - Office of the Registrar at University of Minnesota.
Where is Matthew Duggan based?
Matthew Duggan is based in Minneapolis, Minnesota, United States while working with University of Minnesota.
What companies has Matthew Duggan worked for?
Matthew Duggan has worked for University Of Minnesota, University Of Minnesota-Twin Cities, City Of Minnetonka, University Of Minnesota Duluth, and Continental Merchandisers Inc.
How can I contact Matthew Duggan?
You can use AeroLeads to view verified contact signals for Matthew Duggan at University of Minnesota, including work email, phone, and LinkedIn data when available.
What schools did Matthew Duggan attend?
Matthew Duggan holds Bachelor Of Science - Bs, Urban Studies/Affairs from University Of Minnesota-Twin Cities.
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