Account Manager
CurrentKey Responsibilities:Sales and Account Management: Generating new business through inbound/outbound sales efforts, managing existing accounts, and maintaining strong customer relationships.CRM Implementation: Led the transition from no CRM system to Zoho and eventually HubSpot, streamlining sales processes.Sales Process Development: Developed and refined inbound and outbound sales processes, resulting in increased efficiency and effectiveness.Sales Collateral Creation: Produced extensive sales materials to support business development strategies.Performance Measurement: Introduced a Representative Scorecard to track and enhance sales performance.Key Accomplishments:- Expanded user base from a few thousand to over 1 million users through targeted sales strategies and exceptional customer service.- Established a robust CRM system that improved lead tracking and customer relationship management.- Implemented effective sales processes that increased conversion rates and customer satisfaction.