Matt Cole Email & Phone Number

Blacklick, OH, US

• Plan, direct, and coordinate the strategy of the operations of Buckeye PowerSales. Responsible for the performance, productivity, efficiency, safety, and profitability of theService and Parts functions of the company.
• Member of the Leadership Team; assist in the development of company strategic plans
• Lead, manage, and hold accountable the workings of Buckeye Power Sales Service, Parts, Warehousing, and Facilities
• P&L Responsibility for Operations Divisions. Review financial statements; plan effective strategies for the financial well-being of the company, produce and oversee budget; monitor and manage operational costs
• Uphold the EOS process, including RPRS evaluations, staff adherence to core values, lead regularly reoccurring meetings with team, and review agendas from team members meetings
• Promote the use of company technology and resources to assure efficiency and effectiveness of staff

Columbus, OH, US

• Provide leadership, direction, and oversight of back-office business operations activities for AC/DC Power, Thermal (HVAC), Energy Storage, Electrical Testing and Coordinated service. 5 direct report departmental.
• Lead a diverse team of local, remote, and offshore resources in various cross functional teams. Matrix oversight of interaction of these departments within multiple divisions within the $500M revenue US services.
• Manage and accountable for the US Services component of an enterprise-wide Oracle ERP deployment. Requirement development, process optimization, and end user deployment and support activities. Ongoing oversight of.
• Direct business analytics team. Identify outside consultancy assistance to grow/develop/deploy additional business analytics tools for day-to-day management and financial reporting activities. Coordinate cross.

Columbus, OH, US

• Coordinate and manage field operations programs for the 650+ AC Power field operations business for the US Vertiv Services business.
• Support and advise field management team of 6 Regional Directors, 30 District Managers/supervisors and associated reports. 2nd in command for VP of field operations.
• Nationwide coordination for major data center deployment efforts for nationwide hyperscale, colocation, and cloud providers. Respond to escalated customer issues and provide resolution coordination and communication..
• Regularly manage requirements necessary to support development of new process and solutions, including unique customer requirements and governmental agency regulations.
• Ensure successful client transition to Vertiv maintenance including procedures and documentation.
• Manage the program deliverables required to secure orders from customers with special and unique requirements (SFA Process)

Columbus, OH, US

• Oversee service operations in the Central Region consisting of the Midwest and Southeast service territories. Lead a remote field staff of 2 Territory Managers, 7 District Managers, 7 Service Center Supervisors, 130+.
• Set strategic direction, drive profitable growth, teaming with global strategic and focus accounts, OPEx improvements, and opportunity management.
• Promoted to Director 11/2017, adding an additional geographical area of responsibility. Reorganized formerly separated Central and Southeast Areas into one cohesive Central Region.
• Responsible for capturing and accountability for $135M of annual regional revenue.
• Regularly achieved and exceeded FY KPI goals for overtime, productivity, technician travel, response times, and break-fix/repair timing. Reduction in overtime by 7% Y/Y and increased technician productivity by 3 points.
• Manage startup activities and resources for large colocation and major internet cloud provider data center buildout and implementation projects. Manage communication between general and electrical contractors and end.

Columbus, OH, US

• Oversee service operations in the Central Region consisting of the Midwest and Southeast service territories. Lead a remote field staff of 2 Territory Managers, 7 District Managers, 7 Service Center Supervisors, 130+.
• Set strategic direction, drive profitable growth, teaming with global strategic and focus accounts, OPEx improvements, and opportunity management.
• Promoted to Director 11/2017, adding an additional geographical area of responsibility. Reorganized formerly separated Central and Southeast Areas into one cohesive Central Region.
• Responsible for capturing and accountability for $135M of annual regional revenue.
• Regularly achieved and exceeded FY KPI goals for overtime, productivity, technician travel, response times, and break-fix/repair timing. Reduction in overtime by 7% Y/Y and increased technician productivity by 3 points.
• Manage startup activities and resources for large colocation and major internet cloud provider data center buildout and implementation projects. Manage communication between general and electrical contractors and end.

Columbus, OH, US

• Oversee and manage the core business and operational functions for the Kansas City District servicing uninterruptible power supply (UPS) and other critical power infrastructure. Manage remote group of 25 direct reports.
• Manage over 6,500 service events annually, 55,000 hours of employee work efforts.
• Decreased direct report overtime 15% year over year FY 14/15.
• Exceeded customer satisfaction with staff to a 9.6 average (out of 10) for FY 14/15/16.
• $2M annual operational budget and $25M in revenue production.
• Selected for Emerson Network Power Leadership development program.(1 of 25 in 2015 program, over 10k employees worldwide)

Stamford, CT, US

Manage 16 direct reports and an additional 45 dotted line reports in the training, scheduling, and operations of 1/2 of the Kansas City operations area for Time Warner Cable.Development of technician metrics systems, analysis of operational procedures, and implementation of new technologies to field personal. Design and refining of systems to reduce.

Sandusky, Ohio, US

• Sales and event planning for over 150 group events per year
• Implemented database conversion from Mac to PC version, eliminating support costs for dual systems.
• Managed worldsoffun.com website and coordination with web programming vendor.
• Coordinated web based program with agency to present customized materials to direct mail recipients saving on mailing costs for informational materials.
• Supervised catering and other seasonal staff members to ensure successful completion of events.

Springfield, Missouri, US

• Operate broadcast production equipment for the daily production of news and other television programming for local NBC affiliate.
• #1 news operation in market.

Springfield, MO, US

Stagehand for in-house and traveling productions. Operate lighting, sound and other theatre equipment.

Sandusky, Ohio, US

Manage operations of Admissions Area, Guest Relations, and Ticket staff.

Mba

Bachelor Of Science, Communications, Mass Media, Minor: General Business