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Before founding CX Advisors, a certified Qualtrics Implementation Partner, Matt served as the Principal Client Success Consultant for Strategic Accounts at Qualtrics. During his 3 years with the company, he consulted with over 200 clients on market research, customer experience, employee insights, and digital feedback best practices. He also led a cross-functional team that specialized in the delivery and management of enterprise customer experience programs – including 3 of the largest programs in Qualtrics history. Given his experience as a partner, employee, and customer, it is fair to say he is the foremost expert on the Qualtrics platform.Prior to Matt's time at Qualtrics, he worked as the Consumer Insights Coordinator at Meijer, a supercenter chain in the Midwest with annual revenues exceeding 15 billion dollars. He managed ad hoc market research projects for the department, overseeing quantitative and qualitative research efforts ranging from in-depth interviews and focus groups to customer satisfaction surveys.Matt has a Master of Arts in Advertising from Michigan State University and a Bachelor of Business Administration in Marketing from Davenport University, a private university that counts Rich DeVos, Jay Van Andel, Fred Meijer, and Gerald R. Ford among their notable donors.
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Managing PartnerCx Advisors Sep 2017 - PresentLehi, Utah, Us -
Manager, Customer SuccessThumbtack Sep 2018 - Jan 2019San Francisco, California, Us -
Customer Experience StrategistThumbtack Oct 2017 - Aug 2018San Francisco, California, Us
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Principal Client Success Consultant, Strategic AccountsQualtrics Apr 2016 - Aug 2017Provo, Ut And Seattle, Wa, Us -
Principal Client Success Consultant, EnterpriseQualtrics Apr 2015 - Mar 2016Provo, Ut And Seattle, Wa, Us
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Principal Client Success Consultant, Mid-MarketQualtrics Jul 2014 - Mar 2015Provo, Ut And Seattle, Wa, Us
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Consumer Insights CoordinatorMeijer May 2012 - Jun 2014Grand Rapids, Michigan, Us
Matt Dehaan Skills
Matt Dehaan Education Details
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Michigan State UniversityAdvertising -
Davenport UniversityMarketing
Frequently Asked Questions about Matt Dehaan
What company does Matt Dehaan work for?
Matt Dehaan works for Cx Advisors
What is Matt Dehaan's role at the current company?
Matt Dehaan's current role is Managing Partner at CX Advisors.
What is Matt Dehaan's email address?
Matt Dehaan's email address is ma****@****ics.com
What is Matt Dehaan's direct phone number?
Matt Dehaan's direct phone number is +180137*****
What schools did Matt Dehaan attend?
Matt Dehaan attended Michigan State University, Davenport University.
What skills is Matt Dehaan known for?
Matt Dehaan has skills like Social Media Marketing, Marketing Strategy, Survey Design, Social Media Measurement, Customer Experience Management, Market Research, Advertising Research, Customer Experience Consulting, Customer Journey Mapping, Project Management, Data Analysis.
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