Matt Robinson Email & Phone Number

Berlin, Germany

Berlin Und Umgebung, Deutschland

• Following ten years of working as a self-employed historical tour guide (2006-2016), I founded my own company offering high quality educational experiences to private clients - from individual travellers to schools.
• Navigating the bureaucratic hurdles of company foundation, company finance, and administration in Germany.
• Creating a catalogue of products, establishing a company web presence (Wordpress CMS, JavaScript, PHP), and ensuring client acquisition.
• Overseeing a brand solution from the design stages to marketing, social media strategy and campaigns.
• Liasing with customers, delivering tours and excursions in-person, and promoting customer retention.
• Creating SEO valuable content and cultivating a prominent soclal media presence to increase company visibilty.

Berlin Area, Germany

• In various roles aiding the formation and operation of a registered association of professional Berlin tour guides with over 200 members. From initially acting as Treasurer and Vice-President to serving as President.
• Coordinating the recognition of the association as a professional body both nationally and internationally.
• Implementing an Agile approach to task management and ensuring realisation of specific KPIs.
• Delegating roles and tasks while acting as the public face of the association.
• Overseeing the development of a guiding community with an online presence and brand identity.
• Web development, design and production of guide identity badges, creation of an online tour booking platform (Wordpress CMS, JavaScript, PHP).