* Contributed to 20% increase in revenue through initiatives elevating customer service experience, including training staff on service standards and scripting service calls. * Created and delivered training program for field representatives and installers, increasing staff effectiveness.* Increased brand awareness fro Affordable Air & Heat through rebranding.* Manage bookkeeping, working with office staff to enter transactions, create financial statements, reconcile accounts, and manage transactions. * Recovered substantial past-due payments through aggressive collections initiative. * Incurred minimal employee injuries via focus on maintaining safe working environment.

* Generated $240K+ in revenue over 1 year by auditing lessee billings to ensure payments aligned with contractually agreed rate increases. Enhanced accuracy of ongoing bookkeeping.* Closed several major real estate lease transactions, contributing to obtaining 100$ occupancy. * Participated in $2.6M investment property acquisition. Created marketing collateral, solicited investors, and managed investment meetings. Property sold at substantial profit.