Matthew Dietly Email & Phone Number

San Francisco Bay Area

In this role I help clients innovate and transform their customers' experiences, and build more effective CX practices for delivering sustainable experience innovation over time. WONGDOODY is the global experience & design platform for Infosys

San Francisco Bay Area

As a strategist in Infosys Experience Design group, I help our clients through their digital transformation by bridging the gap between the world of technology and the world of business strategy and customer engagement.Specifically, I work with clients, prospects, and internal teams to determine the right growth strategy (framing the problem/situation, visioning future states, identifying target audiences, etc.), create an experience strategy (user research, journey mapping, etc.), design solutions + PoCs (via user-centered design), and create roadmaps / business cases toward full implementation.In this role I’ve worked across industries, spanning high-tech, financial services, retail, and B2B. I've also focused on both customer strategy and experience, and employee engagement.

San Francisco Bay Area

As a leader in ZS‘ Growth Marketing Practice, I was responsible for building and nurturing client relationships, managing accounts / projects, developing and commercializing capabilities/offerings, and recruiting and training new team membersIn this role I continued to refine my expertise around growth strategy and foundational offerings like segmentation, journey, value proposition, innovation. While at ZS my work focused on industries spanning hi-tech, financial services, CPG, and retail apparel.

San Francisco Bay Area

Around this time, Rosetta was folded into SapientRazorfish. My responsibilities in this role mirror my responsibilities as an AP at Rosetta during the same time -- though now in partnership with the broader SR_ agency

San Francisco Bay Area

As a leader in Rosetta’s Consulting Practice, I was responsible for project / account leadership, defining our positioning within Publicis / SR, capability building and commercialization, and recruiting and training staffDuring my time in this role, I led multiple client engagements, with sold/managed revenue of $3M+ in my last year, while overseeing multiple teams and directly managing 5+ team members at a given timeI built trusted-advisor relationships with many of my clients, as I worked with them to develop actionable recommendations to help transform their brand(s)

San Francisco Bay Area

In this role, I continuously increased my responsibilities (above the Manager level) in all facets, and specifically related to client development, project leadership / execution, and internal team development

Greater New York City Area

Led numerous segmentation, omni-channel decision journey, and innovation engagements across all project phases spanning from BD and scoping through research, analytics, delivery, and implementationBuilt strong project and people-manager skills; recognized for delighting clients, staying on-timeline / above-margin, and developing team membersLed various internal initiatives including recruiting and training

Greater New York City Area

Developed expertise in baseline consulting skills, including: critical thinking, problem solving, communication, market research (qualitative and quantitative), and a variety of analytics and presentation tools (e.g., MS Office, SPSS, branded proprietary tools) Promoted from Associate Consultant to Sr. Consultant in 2009

Meng, Engineering Management

Bs, Applied Physics