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Leading with a strategic vision at DGT - Consulting, my focus on ecosystem partnerships and go-to-market strategies drives valuation and innovation. Within the realm of Salesforce CRM and Generative AI, I've spearheaded initiatives that enhance efficiency and foster industry-leading customer experiences. Our team's commitment to optimizing delivery processes ensures successful implementation of strategic plans, reflecting our dedication to excellence.Previously, as Managing Director at Concentrix, I championed Salesforce CRM implementations, achieving a 20% improvement in operational efficiency. The cultivation of a collaborative and skilled team of Salesforce experts enabled us to introduce streamlined workflows and leverage data analytics, ultimately enhancing customer engagement. My approach is rooted in aligning technology with business goals, a practice that consistently yields transformative results and supports sustained growth.
Dgt - Consulting
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Ceo And FounderDgt - Consulting Jul 2024 - Present• Developed go-to-market strategies for Ecosystem SI and ISV partnerships, focusing on Vertical, Outcomes, and GTM creation to drive valuation through IP collection and packaging.• Led marketing initiatives and alliances for product and solution creation at DGT - Consulting.• Managed delivery processes to ensure the successful implementation of strategic plans.* Offer Planning, Implementation and Managed services models for Plateaus of Growth
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Managing Director - SalesforceConcentrix Jan 2022 - Jul 2024Newark, California, UsOverview:As Managing Director at Concentrix, I lead our Salesforce initiatives to align technology with business goals, improve efficiency, and drive innovation across multiple industries and Salesforce programs globally. Key Achievements and Responsibilities:Strategic Leadership:Led the implementation of Salesforce CRM, boosting overall efficiency by 20%.Aligned technology projects with our company's broader objectives.Team Management:Built and managed a team of Salesforce experts, fostering collaboration and innovation.Provided training, enhancing team skills and project delivery.Optimization and Innovation:Improved Salesforce processes, introducing features that streamlined workflows.Used data analytics to make informed decisions, resulting in a 15% increase in sales revenue.Stakeholder Collaboration:Worked closely with different departments to ensure Salesforce tools met their needs.Conducted training sessions for better user adoption.Compliance and Security:Ensured our Salesforce implementation met industry standards and prioritized data security.Implemented measures to protect customer information.Vendor Management:Built relationships with Salesforce vendors, negotiating contracts for cost optimization.Stayed updated on the latest technologies and industry practices. -
Managing Director - SalesforcePk Oct 2020 - Jan 2022Beaverton, Oregon, UsCustomer Engagement Director Helping High Tech Companies Deliver GreatCustomer Experiences in Salesforce and Beyond -
Co-Founder / Vice President Of Business DevelopmentNuvem Consulting Jan 2007 - Oct 2020Omaha, Ne - Nebraska, UsI have 20 years of expertise supporting my customers and partners in developing custom technology solutions. As the Vice President of Business Development I support my customers goals by taking their technology vision and put that into production using IT solutions and service. Developing solutions with our partners we prove daily to our customers that you can get returns on your technology investments. Specialties: Salesforce.com, Mobile Applications, Business Intelligence.Consultative Selling, Cloud Computing, IT Optimization, IT Strategy, IT Services Management, Business Development, Demand Generation, Partner Relations, Partner Programs, Client Relationships, Business Continuity and Disaster Recovery, Telephony -
Senior Account ManagerTeam Software, Inc 2005 - Jul 2011Omaha, Ne, Us -
Regional Sales ManagerTeam Software, Inc Apr 2001 - Mar 2005Omaha, Ne, Us
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Owner - Vp Sales And MarketingJ & M Heritage Imports, Llc Jan 2006 - Apr 2010Co founder and Owner
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Vice President Of Sales And MarketingTangopoint Inc Aug 1998 - Mar 2001
Matthew Dillon Skills
Matthew Dillon Education Details
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Wayne State CollegeEconomics -
Bellevue West
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Trailhead By SalesforceSalesforce Accredited Sales Professional
Frequently Asked Questions about Matthew Dillon
What company does Matthew Dillon work for?
Matthew Dillon works for Dgt - Consulting
What is Matthew Dillon's role at the current company?
Matthew Dillon's current role is Exec expert in CX & digital X. Drive growth & revenue. Build teams for SIs & ISVs, delivering transformative results across industries. 2x exits: $1.6B PK acquisition & Concentrix-Webhelp merger..
What is Matthew Dillon's email address?
Matthew Dillon's email address is ma****@****ark.com
What is Matthew Dillon's direct phone number?
Matthew Dillon's direct phone number is +140241*****
What schools did Matthew Dillon attend?
Matthew Dillon attended Wayne State College, Bellevue West, Trailhead By Salesforce.
What are some of Matthew Dillon's interests?
Matthew Dillon has interest in Children, Civil Rights And Social Action, Education, Environment, Science And Technology, Disaster And Humanitarian Relief, Animal Welfare, Health.
What skills is Matthew Dillon known for?
Matthew Dillon has skills like Cloud Computing, Salesforce.com, Crm, Business Development, Business Intelligence, Saas, Partner Management, Management, Enterprise Software, Account Management, It Strategy, Selling.
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