Matt Kydd
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Matt Kydd Email & Phone Number

Director of Operations at Onduo a Verily Company at Onduo, LLC
Location: Greater Boston, United States, United States 7 work roles 2 schools
1 phone found area 978 LinkedIn matched
4 data sources Profile completeness 100%

Contact Signals · 1 phone

Direct phone (978) ***-****
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Current company
Role
Director of Operations at Onduo a Verily Company
Location
Greater Boston, United States, United States
Company size

Who is Matt Kydd? Overview

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Quick answer

Matt Kydd is listed as Director of Operations at Onduo a Verily Company at Onduo, LLC, a company with 71 employees, based in Greater Boston, United States, United States. AeroLeads shows phone signal with area code 978 and a matched LinkedIn profile for Matt Kydd.

Matt Kydd previously worked as Director of Service and Coach Operations at Onduo, Llc and Director Of Operations at Advance Medical, Inc.. Matt Kydd holds Bs Business Studies In Organizational Leadership from Southern New Hampshire University.

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Email format at Onduo, LLC

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Onduo, LLC

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Profile bio

About Matt Kydd

Diverse operations leader with 20 years of call center management experience implementing projects and managing staff in Sales, Service, Collections, Utilities, Healthcare, Pharmaceuticals, Workers Compensation, and non-profit environments. Prior experiences include training manager and multiple sales support roles in the telecommunications industry. As a strategic and results oriented professional I specialize in customer experience and retention efforts with a passion for process improvement and mentoring staff to build a high performing team.Areas of Expertise• Call Center Management• Budget/Profit Management• Strategic Planning• Operations/Sales Alignment • Drive for Results• Workflow/Project Management• Retention• Succession Planning• Mentoring• Cross-Functional Team Building• Professional Development/Career Pathing• Process Improvement

Listed skills include Sales Operations, Training, Call Center, Account Management, and 17 others.

Current workplace

Matt Kydd's current company

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Onduo, LLC
Onduo, Llc
Director of Operations at Onduo a Verily Company
newton, massachusetts, united states
Website
Employees
71
AeroLeads page
7 roles · 11 years

Matt Kydd work experience

A career timeline built from the work history available for this profile.

Director Of Service And Coach Operations

Current
Jan 2019 - Present

Director Of Operations

Advance Medical, Inc.

Boston

May 2018 - Dec 2018

Director Of Operations

Responsible for the development and management of the Pharmacy Technicians, Customer Care; Quality Assurance; Office Services; Retention; Facility Management; Security; Contract and vendor management; and procurement. Provide operational leadership to all departments with a focus on call center operations, as well as direct leadership and development for.

Jan 2017 - Apr 2018

Manager Of Operations

Managed daily call center operation, department quality assurance, and administrative office services team to align performance with business goals. Managed and negotiated vendor contracts favorable for both sides. Accomplishments · Implemented, launched and managed the first self-service portal for patients · Increased annual revenue by $3 million through.

2015 - Jan 2017

Customer Care Manager

Andover

Responsible for Customer Care department staff and budget as well as overseeing call center operations including all daily contacts with existing patients ensuring their pharmacy needs are met related to their Workers Compensation, Auto, or Personal Injury claim. Implementing strategic initiatives supporting customer satisfaction ensuring each contact is.

Sep 2011 - 2015

Manager, Call Center Outsourcing

The Ccs Companies

Part of leadership team designed to build and manage a new line of business for the company through establishing a dynamic call center operation and support structure for multiple clients and industries.Details· Managed four separate call center outsourced projects, staffing included an Assistant Call Center Manager, 9 Supervisors, 10+ Team Leaders and.

Oct 2007 - May 2011

Training Manager/ Coordinator - Sales Support

Jun 1999 - Oct 2007
Team & coworkers

Colleagues at Onduo, LLC

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2 education records

Matt Kydd education

FAQ

Frequently asked questions about Matt Kydd

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What company does Matt Kydd work for?

Matt Kydd works for Onduo, LLC.

What is Matt Kydd's role at Onduo, LLC?

Matt Kydd is listed as Director of Operations at Onduo a Verily Company at Onduo, LLC.

What is Matt Kydd's phone number?

AeroLeads has found 1 phone signal(s) with area code 978 for Matt Kydd at Onduo, LLC.

Where is Matt Kydd based?

Matt Kydd is based in Greater Boston, United States, United States while working with Onduo, LLC.

What companies has Matt Kydd worked for?

Matt Kydd has worked for Onduo, Llc, Advance Medical, Inc., Injured Workers Pharmacy, The Ccs Companies, and Verizon.

Who are Matt Kydd's colleagues at Onduo, LLC?

Matt Kydd's colleagues at Onduo, LLC include Sam Mcgrath, Allison Moloney, Marisol P, Theresa M., and Jocelyn Porter.

How can I contact Matt Kydd?

You can use AeroLeads to view verified contact signals for Matt Kydd at Onduo, LLC, including work email, phone, and LinkedIn data when available.

What schools did Matt Kydd attend?

Matt Kydd holds Bs Business Studies In Organizational Leadership from Southern New Hampshire University.

What skills is Matt Kydd known for?

Matt Kydd is listed with skills including Sales Operations, Training, Call Center, Account Management, Coaching, Management, Call Centers, and Sales.

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