Matt Docherty Email & Phone Number

London, GB

Oakland, California, US

As an Automation Engineer, I'm passionate about leveraging technology to streamline processes, enhance productivity, and drive substantial cost savings for the organization. I excel at designing and implementing innovative automation solutions that empower teams to focus on strategic initiatives rather than repetitive tasks.- Develop Intelligent Chatbots.

Oakland, California, US

- Leveraged AI to implement company-wide enterprise search, solving problems and saving time for the company- Planned and executed move to Okta OIE working with multiple teams to ensure 0 downtime or impact- SME in Workato and other automation suites- Research on future technologies and present them to key stakeholders, such as GenAI - Working with Python

Oakland, California, US

- Creation and management of chatbot for technical support (handling +7,500 monthly requests)- Leverage API's to automate manual processes- Manage, monitor, troubleshoot and support existing integrations- Analyse integration requirements and perform gap analysis- Implement enterprise integration strategy- Act as the primary point of contact for project.

Oakland, California, US

- Ensuring the successful delivery of infrastructure and IT projects across multiple sites.- Manage information technology and computer systems on multiple sites. Acting as a single point of contact for projects implementations and initiatives.- Design, own and drive IT projects and deliverables.- Produce documentation on completion of projects and leading.

Brooklyn, New York, US

- Acting as a technical authority of all IT support and infrastructure for EMEA.- Ensuring the security and integrity of all systems and infrastructure within EMEA.- Ensuring the successful delivery of infrastructure and IT projects across multiple International sites.- Helping the business to quickly and effectively solve IT & infrastructure related.

Brooklyn, New York, US

- Manage information technology and computer systems over multiple International sites- Remote management and deployment of 1,500+ Mac and iOS devices using Jamf PRO- Setup and management of in-house App store for end users- Maintaining in-house intranet and employee portal- Plan, prioritise and budget large international projects- Provide deskside and.

United Kingdom, GB

- Manage information technology and computer systems on multiple sites- Plan, organise, control and evaluate IT and electronic data operations for multiple locations- Design, develop, implement and coordinate systems, policies and procedures- Ensure security of data, network access and backup systems- Act in alignment with user needs and system.

Freelance Graphic & Product Design work including- Logo & Brand Identity- Product Development- Digital Marketing- UI / UX Design - Website Design- Print (Brochures, Flyers, Posters)- iOS Application Design- Basic HTML & CSS- Fluent in Adobe Creative Suite- Sketch- Origami Studio- Awareness of current and future trends- Strong written and verbal.

Cupertino, California, US

- Using technical skills daily to enrich customer lives and make a difference- Diagnosing and resolving technical issues including fault finding- Setting up and configuring new laptops and desktops- Installing authorised software to laptops and desktops- Reporting faults and maintaining logs on internal servers, desktops and laptops- Fault finding to core.

Cupertino, California, US

- Provide friendly and professional technical support at the Genius Bar.- Build relationships and connections to the Business- One-to-one personal training sessions.- Hardware and software troubleshooting and repairs.- On the fly learning of new products, issues and services.- Assist with group child learning workshops (Summer Camp & Field Trip)- Sales.

London, GB

- Accountable for store in absence of senior management- Controlling stock levels including forecasting- Asset management & loss prevention- Customer relations- Visual Merchandising- Budgeting including (P&L, Wage budgets & forecasting) - System management - Direct reporting to senior management- Prioritising and allocating tasks- Carry out risk.

London, GB

- Cash management - Motivation of colleagues- Customer relations- Goal setting & reviews- Risk assessment / management- Resources management- Stock management including ordering - HR - Project management- System management- Visual merchandising- Prioritising- Due diligence

It Practitioners, Computing

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