Matthew Docherty Email & Phone Number

As an Information Systems Auditor, I am responsible for testing some of the General IT Controls (GITC) for the financial audits we are a part of. This is logical and change management controls for the application layer, the database layer and the operating system layer. Our clients are all Queensland Government departments, owned corporations and other statutory bodies.

Brisbane, Queensland, Australia

When undertaking the summer internship, I wrote guides on how to configure various networking equipment and configured some of them for Yurika's environment. As a part of the engineering process, I also had to write various different engineering reports. I also visited the different sites that belonged to Energy Queensland and Yurika to deploy some telecommunications equipment.

Brisbane, Queensland, Australia

As one of the IT service desk consultants, I was responsible for providing remote technical support via phone to a number of schools or regional corporate offices which may not have an onsite technician to assist them. These issues ranged from as simple as a password reset to diagnosing why software is failing to run correctly.

My role as a school IT technician required me to assist school staff and students with their IT issues. These issues varied from workstation deployment to basic printer troubleshooting. I was in a team of three other school technicians which required me to communicate and work well in a team to make our work efficient.