Matthew O'Connor

Matthew O'Connor Email and Phone Number

SVP, Global Head of Success Slack, Tableau @ Salesforce
San Francisco, CA
Matthew O'Connor's Location
Oakland, California, United States, United States
About Matthew O'Connor

I’m a customer success executive who is passionate about disruptive technologies and partnering with customers as they transform their business'. Over the past 25 years, I’ve been fortunate to help companies implement, adopt and create value with SaaS platforms and have developed expertise in building success and professional services organizations, go-to-market strategy, financial and operational management and building / leading teams in high-growth markets. I currently lead the Global Customer Success teams at Slack and Tableau.

Matthew O'Connor's Current Company Details
Salesforce

Salesforce

View
SVP, Global Head of Success Slack, Tableau
San Francisco, CA
Website:
salesforce.com
Employees:
1
Matthew O'Connor Work Experience Details
  • Salesforce
    Svp, Global Head Of Success Slack, Tableau
    Salesforce Feb 2024 - Present
    San Francisco, California, Us
  • Robots And Pencils
    Board Observer
    Robots And Pencils Jan 2022 - Feb 2024
    Chagrin Falls , Ohio, Us
  • Slack
    Svp, Global Head Of Customer Success, Services, Renewals
    Slack Jul 2021 - Feb 2024
    San Francisco, California, Us
  • Slack
    Head Of Customer Success, Americas
    Slack Aug 2017 - Jul 2021
    San Francisco, California, Us
  • Smartrecruiters
    Vice President, Professional Services
    Smartrecruiters Nov 2016 - Jul 2017
    San Francisco, Ca, Us
  • Salesforce
    Vice President, Customer Success
    Salesforce Nov 2015 - Oct 2016
    San Francisco, California, Us
    Oversaw a portfolio of 45 enterprise accounts ($150m in annual recurring revenue) based in the Bay Area and Mountain Region (CO, UT). Led a team of Success Managers and Program Architects responsible for driving adoption, value and renewal for some of Salesforce's most strategic flagship accounts.
  • Salesforce
    Vice President, Professional Services, Marketing Cloud
    Salesforce Nov 2014 - Nov 2015
    San Francisco, California, Us
    I led the West Region of the Marketing Cloud Professional Services organization which is comprised of 160 consultants generating more than $40m in revenue annually.
  • Salesforce
    Senior Director, Marketing Cloud Professional Services
    Salesforce Feb 2012 - Nov 2014
    San Francisco, California, Us
    Responsible for the global services team including sales and delivery oversight, financial management, offering portfolio. We work closely with our sales, product, marketing and post-sales teams to ensure customers achieve success in social with our platform and services. - Dreamforce 2013 – presented “Setting Up Your Social Command Center” - Attended “Leading for Success”, nominated by leadership - 2012
  • Salesforce
    Director, Cloud And Industry Architects, Collaboration Cloud
    Salesforce Jun 2010 - Jan 2012
    San Francisco, California, Us
    Responsible for the strategy, enablement, professional services sales and delivery of the Collaboration Cloud (Chatter). This included: go-to market and partner strategy, thought leadership assets and sales & delivery engagement with our top prospects / customers globally. Extended member of the product management and marketing teams for the largest new product launch in Salesforce.com history. - Dreamforce 2011 – presented “Chatter Deployment Strategies”- Dreamforce 2011 – presented “The Network Effect: How Collaboration, Teaming and Visibility Drive Productivity”- Burberry Executive Offsite (top 100 executives including CEO) 2011 – presented “The Journey to a Social Enterprise” - Attended “Leading for Success”, nominated by leadership - 2011- Peak Performers Club - 2011
  • Salesforce
    Engagement Manager, Professional Services
    Salesforce Dec 2007 - Aug 2010
    San Francisco, California, Us
    Responsible for working with enterprise sales teams to solution, position, propose and negotiate our professional services engagements as well as oversight of subsequent engagement teams. Global services lead for Salesforce Ideas (crowd sourced innovation) product, responsible for supporting top 10 deals and projects. - Dreamforce 2010 – presented "Enterprise Collaboration"- Dreamforce 2010 – presented "Creation a More Intelligent Enterprise with Knowledge and Ideas"- Dreamforce 2009 – presented "Establishing Innovation Management Governance and a Framework"- Dreamforce 2008 – presented "How to Roll Out Salesforce CRM Mobile Successfully"- Dreamforce 2008 – presented "Beyond Phase One - Planning Multi-Phase Wealth Management Deployments"
  • Salesforce
    Principal Consultant, Professional Services
    Salesforce Jul 2005 - Dec 2007
    San Francisco, California, Us
    Responsible for leading all aspects of enterprise implementations including solution design, team and financial management and client satisfaction. - Dreamforce 2007 – presented "Success Domain 1: Vision and Strategy"
  • Hewlett Packard Enterprise Services, Formerly Electronic Data Systems (Eds)
    Portfolio Architect
    Hewlett Packard Enterprise Services, Formerly Electronic Data Systems (Eds) Sep 1998 - Jul 2005
    Houston, Texas, Us
    Various technology and management consulting positions supporting and leading enterprise transformations and implementations with CRM and ERP technologies.

Matthew O'Connor Skills

Salesforce.com Crm Saas Professional Services Enterprise Software Social Media Cloud Computing Sales Social Technologies Management Project Management Strategy Solution Selling Channel Strategic Partnerships Consulting Product Management Leadership Analytics Solution Architecture Business Intelligence Integration Go To Market Strategy Sales Enablement Sales Process Account Management Direct Sales Radian6 Pre Sales New Business Development P&l Management Business Transformation Change Management Collaboration Solutions Social Network Analysis

Matthew O'Connor Education Details

  • Illinois Wesleyan University
    Illinois Wesleyan University
    Business Administration
  • Cranbrook Schools
    Cranbrook Schools
  • Mit Sloan School Of Management
    Mit Sloan School Of Management
    Intelligent Organizations – Collaboration And The Future Of Work

Frequently Asked Questions about Matthew O'Connor

What company does Matthew O'Connor work for?

Matthew O'Connor works for Salesforce

What is Matthew O'Connor's role at the current company?

Matthew O'Connor's current role is SVP, Global Head of Success Slack, Tableau.

What is Matthew O'Connor's email address?

Matthew O'Connor's email address is mo****@****rce.com

What is Matthew O'Connor's direct phone number?

Matthew O'Connor's direct phone number is +141565*****

What schools did Matthew O'Connor attend?

Matthew O'Connor attended Illinois Wesleyan University, Cranbrook Schools, Mit Sloan School Of Management.

What are some of Matthew O'Connor's interests?

Matthew O'Connor has interest in Food, Mma, Travel, Cooking.

What skills is Matthew O'Connor known for?

Matthew O'Connor has skills like Salesforce.com, Crm, Saas, Professional Services, Enterprise Software, Social Media, Cloud Computing, Sales, Social Technologies, Management, Project Management, Strategy.

Who are Matthew O'Connor's colleagues?

Matthew O'Connor's colleagues are Aimee Frank, Thủy Nghiêm, Pilar Baca Moro, Shoib Ali, Scott Tindale, Kaaviyan Kanagasabapathi, Rashmi Somani.

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Aero Online

Your AI prospecting assistant

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.