Matthew O'Connor Email and Phone Number
Matthew O'Connor work email
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Matthew O'Connor personal email
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Matthew O'Connor phone numbers
I’m a customer success executive who is passionate about disruptive technologies and partnering with customers as they transform their business'. Over the past 25 years, I’ve been fortunate to help companies implement, adopt and create value with SaaS platforms and have developed expertise in building success and professional services organizations, go-to-market strategy, financial and operational management and building / leading teams in high-growth markets. I currently lead the Global Customer Success teams at Slack and Tableau.
Salesforce
View- Website:
- salesforce.com
- Employees:
- 1
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Svp, Global Head Of Success Slack, TableauSalesforce Feb 2024 - PresentSan Francisco, California, Us -
Board ObserverRobots And Pencils Jan 2022 - Feb 2024Chagrin Falls , Ohio, Us -
Svp, Global Head Of Customer Success, Services, RenewalsSlack Jul 2021 - Feb 2024San Francisco, California, Us -
Head Of Customer Success, AmericasSlack Aug 2017 - Jul 2021San Francisco, California, Us -
Vice President, Professional ServicesSmartrecruiters Nov 2016 - Jul 2017San Francisco, Ca, Us -
Vice President, Customer SuccessSalesforce Nov 2015 - Oct 2016San Francisco, California, UsOversaw a portfolio of 45 enterprise accounts ($150m in annual recurring revenue) based in the Bay Area and Mountain Region (CO, UT). Led a team of Success Managers and Program Architects responsible for driving adoption, value and renewal for some of Salesforce's most strategic flagship accounts. -
Vice President, Professional Services, Marketing CloudSalesforce Nov 2014 - Nov 2015San Francisco, California, UsI led the West Region of the Marketing Cloud Professional Services organization which is comprised of 160 consultants generating more than $40m in revenue annually. -
Senior Director, Marketing Cloud Professional ServicesSalesforce Feb 2012 - Nov 2014San Francisco, California, UsResponsible for the global services team including sales and delivery oversight, financial management, offering portfolio. We work closely with our sales, product, marketing and post-sales teams to ensure customers achieve success in social with our platform and services. - Dreamforce 2013 – presented “Setting Up Your Social Command Center” - Attended “Leading for Success”, nominated by leadership - 2012 -
Director, Cloud And Industry Architects, Collaboration CloudSalesforce Jun 2010 - Jan 2012San Francisco, California, UsResponsible for the strategy, enablement, professional services sales and delivery of the Collaboration Cloud (Chatter). This included: go-to market and partner strategy, thought leadership assets and sales & delivery engagement with our top prospects / customers globally. Extended member of the product management and marketing teams for the largest new product launch in Salesforce.com history. - Dreamforce 2011 – presented “Chatter Deployment Strategies”- Dreamforce 2011 – presented “The Network Effect: How Collaboration, Teaming and Visibility Drive Productivity”- Burberry Executive Offsite (top 100 executives including CEO) 2011 – presented “The Journey to a Social Enterprise” - Attended “Leading for Success”, nominated by leadership - 2011- Peak Performers Club - 2011 -
Engagement Manager, Professional ServicesSalesforce Dec 2007 - Aug 2010San Francisco, California, UsResponsible for working with enterprise sales teams to solution, position, propose and negotiate our professional services engagements as well as oversight of subsequent engagement teams. Global services lead for Salesforce Ideas (crowd sourced innovation) product, responsible for supporting top 10 deals and projects. - Dreamforce 2010 – presented "Enterprise Collaboration"- Dreamforce 2010 – presented "Creation a More Intelligent Enterprise with Knowledge and Ideas"- Dreamforce 2009 – presented "Establishing Innovation Management Governance and a Framework"- Dreamforce 2008 – presented "How to Roll Out Salesforce CRM Mobile Successfully"- Dreamforce 2008 – presented "Beyond Phase One - Planning Multi-Phase Wealth Management Deployments" -
Principal Consultant, Professional ServicesSalesforce Jul 2005 - Dec 2007San Francisco, California, UsResponsible for leading all aspects of enterprise implementations including solution design, team and financial management and client satisfaction. - Dreamforce 2007 – presented "Success Domain 1: Vision and Strategy" -
Portfolio ArchitectHewlett Packard Enterprise Services, Formerly Electronic Data Systems (Eds) Sep 1998 - Jul 2005Houston, Texas, UsVarious technology and management consulting positions supporting and leading enterprise transformations and implementations with CRM and ERP technologies.
Matthew O'Connor Skills
Matthew O'Connor Education Details
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Illinois Wesleyan UniversityBusiness Administration -
Cranbrook Schools -
Mit Sloan School Of ManagementIntelligent Organizations – Collaboration And The Future Of Work
Frequently Asked Questions about Matthew O'Connor
What company does Matthew O'Connor work for?
Matthew O'Connor works for Salesforce
What is Matthew O'Connor's role at the current company?
Matthew O'Connor's current role is SVP, Global Head of Success Slack, Tableau.
What is Matthew O'Connor's email address?
Matthew O'Connor's email address is mo****@****rce.com
What is Matthew O'Connor's direct phone number?
Matthew O'Connor's direct phone number is +141565*****
What schools did Matthew O'Connor attend?
Matthew O'Connor attended Illinois Wesleyan University, Cranbrook Schools, Mit Sloan School Of Management.
What are some of Matthew O'Connor's interests?
Matthew O'Connor has interest in Food, Mma, Travel, Cooking.
What skills is Matthew O'Connor known for?
Matthew O'Connor has skills like Salesforce.com, Crm, Saas, Professional Services, Enterprise Software, Social Media, Cloud Computing, Sales, Social Technologies, Management, Project Management, Strategy.
Who are Matthew O'Connor's colleagues?
Matthew O'Connor's colleagues are Aimee Frank, Thủy Nghiêm, Pilar Baca Moro, Shoib Ali, Scott Tindale, Kaaviyan Kanagasabapathi, Rashmi Somani.
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