Matt Dowsett

Matt Dowsett Email and Phone Number

Better than Geek Squad at troubleshooting Computer and Internet issues. @
Matt Dowsett's Location
Magna, Utah, United States, United States
About Matt Dowsett

Specialties: Multiple platform software experience, hardware configuration and troubleshooting.

Matt Dowsett's Current Company Details
Networld Connections

Networld Connections

Better than Geek Squad at troubleshooting Computer and Internet issues.
Matt Dowsett Work Experience Details
  • Networld Connections
    Technical Support
    Networld Connections Jan 2006 - Present
    Technical Support for a local Internet Service Provider. Handle day to day operations for Technical Support contact with customers of dialup, DSL and wireless internet services. Duties include: technical support and troubleshooting OTA involving all Windows operating systems and different types of hardware configurations where connection to the Internet has failed or is experiencing less then satisfactory performance. Ability to troubleshoot connection failure over a wireless network by tracking both public and private IP addresses from HQ to the customers location to determine where the break in the system is located. Ability to search online for causes and fixes to problems ranging from dialup networking errors to router configuration and issues using little to no detailed information.I handle virtually 100% of incoming calls for Technical Support, Customer Service, Billing, Corporate, and Wireless. Other responsibilities include: email support, voicemail and callbacks.
  • Unisys
    Helpdesk
    Unisys Apr 2004 - Oct 2005
    Assist and troubleshooting VPN connections for Cadbury/Schwepps employees worldwide. Use of Token Authentication to access company systems from virtually anywhere. Use of Active Directory for remote administration and maintanence of systems to ensure efficient and secure access into the system for employees and contractors. A+ certification required within 6 months of hire date and open enrollment in the CompTIA certification program paid for by Unisys for books and instruction time as well as the certification test.

Matt Dowsett Education Details

Frequently Asked Questions about Matt Dowsett

What company does Matt Dowsett work for?

Matt Dowsett works for Networld Connections

What is Matt Dowsett's role at the current company?

Matt Dowsett's current role is Better than Geek Squad at troubleshooting Computer and Internet issues..

What is Matt Dowsett's email address?

Matt Dowsett's email address is da****@****ail.com

What is Matt Dowsett's direct phone number?

Matt Dowsett's direct phone number is +180168*****

What schools did Matt Dowsett attend?

Matt Dowsett attended Utah State University.

What are some of Matt Dowsett's interests?

Matt Dowsett has interest in Networking, Rock Crawling, Computers, Internet, Gaming, Linux, Camping.

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