* Lead IT/OT product management for WM Operations Frontline and Area Leadership, driving innovation and optimizing solutions which enhance efficiency and time-to-value across WM.* Oversee company-wide Enterprise Response Program, ensuring timely and effective responses to abnormal operating conditions, disruptive operational challenges and enterprise emergencies.* Spearhead industrial automation initiatives, implementing cutting-edge technologies to streamline processes, acquire data at the edge and improve operational productivity.* Collaborate with cross-functional teams, including IT, HR, Legal, Supply Chain, operations, and customer service, to deliver integrated solutions which accelerate business objectives.* Manage a team of experts in industrial automation, fostering a culture of continuous improvement and technological advancement.* Develop and execute strategic plans for technology deployment, aligning with WM's overall business goals and objectives.* Ensure compliance with industry standards and regulations, maintaining a strong focus on safety, labor best-practices and environmental sustainability.* Drive the adoption of new technologies and best practices, positioning WM as an automation leader in the environmental service/waste management industry.

Lead a 30+ member team of People Leaders, Business Analysts, Solution Analysts, and Technical/Cloud Architects with focus on Digital Transformation and system operational resiliency initiatives. Team ensures uptime resiliency and projects in service to all U.S. Refining Assets (11 Refineries). - IT Champion for Refining Digital Operations & Maintenance Work streams.- Long Range Plan portfolio management of 90+ IT projects in line with U.S. Refining CapEX portfolio.- Ensuring 24x7 operational excellence of Refining critical systems and management of Key Performance Indicators (KPIs)- including delivery of 99.99% uptime across critical digital systems.- People leader to 30+ multi-level team.- Presenting key digital topics to executive leadership team and strategic refining leaders.- Strategic vendor utilization influencing key vendor product roadmaps. Contract negotiator for digital vendor startups related to commercial terms and conditions. - Driver of Business Continuity modernization across Refining, Midstream, Commercial, Marketing, and Lubricants business segments in service to operational resiliency.

Led a broad team of Regional implementation resources to deliver on Digital Transformation strategic and end user focused initiatives. - Strategic Digital partner to Regional solutions deployments across Refining, Midstream, and West Coast Legislative Affairs leadership teams and their organizations.-Strategic creation and implementation of global Refining 365 x 24 x 7 End User rapid support and escalation model. Model greatly minimizes lost profits from digital systems downtime.- Tactical management of IT project and end user support resources which are focused on delivering game-changing Oil and Gas critical Operations/Maintenance/Analytics applications levering key network infrastructure. Digital coverage to 11 key Refining/Midstream assets/ 900+ end users.

Led an IT team of business and solution analysts accountable for global refining (12 sites | >300 Business Solutions) business transformation and operational excellence. Accountable for project delivery benefits of >$50 million annually•Accountable, as IT project owner for 4 refining transformation efforts. Accountable for business and IT resourcing, timeline, vendor engagement, and scope delivery of transformation activities across all global refineries prior to 2020: o Digital Operator Rounds – Transform how 5,000 refining operators capture and retain unit-by-unit maintenance/HSE/operations rounds data through mobile technology transformation o LP/Kinetic Modeling Unit Integration – Standardize and implement predictive linear programming / kinetic modeling across refining units (crude, hydrocrackers, fluid catalytic crackers, cokers, reformers) to drive optimized unit yields, agile decision making, and real-time unit modifications o Laboratory Information Management System – Rationalize and deploy common LIMs system, master data, and processes to all refining sites, midstream labs, and lubricants plants o Operator Information System – Pilot and adopt single portal across all 5,500 refining employees/support leads to input operator logs, remotely react to cross-site process alarms, and proactively monitor ongoing plant operations from 8 billion historian data points (IoT) per day, delivered across both process control network and business networks• Continuously coach, empower, and recognize employees as they deliver transformation program milestones, while also flawlessly maintaining lights on systems operations• Deliver IT partnership to Refining Engineering global leadership and refining process and unit engineering subject matter experts organization• Drive IT architecture decisions outcomes and project milestone design and delivery for Planning and Process Engineering refining solutions (manufacturing, engineering and construction systems, etc.)

Led continuous data and analytics initiatives to support digital transformation efforts and facilitated company-wide predictive and prescriptive business use cases. Migrated Tableau, SAP HANA, and HortonWorks Hadoop (conversion to AWS EMR) to AWS cloud without disruption to day-to-day operations. Increased consistency and rapid consumption by business streams through the revision of Phillips 66’s big data projects scoping, planning, and delivery processes.Key Accomplishments:•Delivered multi-year analytics projects and led a skilled team of data modelers, data visualization experts, and project deliver leads to achieve $7MM+ in tangible benefits.•Increased the effectiveness of business analytics and growth opportunities through the initiation and integration of Azure Machine Learning/AI PaaS solutions, AWS EMR and big data solutions.•Used project management methodologies to spearhead the migration of on-site, curated/un-curated Big Data environments, and SAP HANA/HADOOP/Tableau to a cloud provider.

Spearheaded the digitization strategy and governance model for Research & Development establishing rapid delivery of IT solutions and business value (R&D IT Roadmap) . Increased R&D operational and technical efficiency throughout the organization in line with enhanced automation and cybersecurity controls for engineering pilot plant systems. Facilitated accountabilities for both operational and project IT roles through the development and implementation of IT-wide job skill mapping, templates and role playbooks. Developed business-driven strategic plans for R&D and IT foundational projects.Key Accomplishments:- Integrated lab-of- the-future environment including IoT, digital research capture, and smart asset management and provided solutions for a Chemical Facility Anti-Terrorism Standards (CFATS) facility.- Led vendor and internal systems pilot plant / engineering suite governance processes and integration efforts.- Forged strong partnerships between IT and various levels of R&D including business leadership and 800+ end users.- Managed IT project spend and resources for a $30MM+ portfolio.- Ensured business relationships were fruitful and delivered cost-savings through forged strategic IT vendor partnerships with 30+ unique vendors.- Managed 10 functional and technical resources during tenure and optimized engineering design sign-off and documentation control processes and systems.

Provided exemplary support integration and business value for five (>5) benefits cloud vendors including, Bank of America and Merrill Lynch to direct ongoing employee benefits alignment. Directed all aspects of the UK Pension benefits plan and vendor conversion activities which included switching from a defined benefit to a defined contribution pension model. Created and implemented several modules for Phillips 66 including Goals, Performance Management, and Profile modules within SAP SuccessFactors. Piloted quick deployment processes for future midstream/downstream app deployment needs through the delivery of Phillips 66’s first mobile app (HRConnect).Key Accomplishments:- Spearheaded the coordination of several IT administration and HR functions including annual compensation, executive compensation, bonus program, and equity grants for 14K employees.- Executed IT processes and system administration for 1K employees in Europe, Asia Pacific, and Canada pertinent to international benefits.- Demonstrated leadership acumen through the execution, design, development, and rollout phases of Phillips 66's employee/retiree public Apple App Store app; facilitated alignment discussions between Phillips 66’s CIO and Apple, Inc.’s leadership to explore new territory/overturn current app store policies.- Minimized Phillips 66’s risks relating to the allocation of taxes for foreign governments through the design and deployment of an innovative, game-changing expatriate equity trailing-tax liability system.

Facilitated day-to- day milestone delivery for a 35-person team comprised of project managers, IT delivery leads, and developers.Key Accomplishments:- Replicated systems for the transfer to a new company through the management of the corporate systems divestiture program comprised of 40 major capital projects which delivered more than 400 systems, 300 databases, 300 servers, 800 interfaces, and 200 scheduled jobs in approximately 10 months.

Served as the IT Shared Services Solution Integrator for many major IT capital projects as they progressed through planning and execution phases. The SI has responsibility for several planning and execution tasks, related to a capital project including:o RFP IT adherence to standards and sign-off when external suppliers are involved in supplying a vended applicationo IT security risk analysis engagement and mitigation exerciseso Communication between business, business partner, and IT application or data analysts. o Coordination of testing scenarios for project execution.o T representative to project manager and project planner during the project.

Provided day-to-day support and on-boarding of ConocoPhillips Upstream/Downstream/Corporate/Commercial business units and their suppliers by building and enabling new B2B connections.o Engaged third party providers in creation of transmission files leveraging XML, EDI, and company proprietary file formats o Coordinated the transmission of electronically formatted invoices, pricing agreements, and purchase orders via secure transfer methodso Served as team-lead, while providing IT representation and B2B strategy design enhancements to the Global Procurement Services organization.Role included work with Enterprise Application Integration tools: o SAP PIo SAP ePayables module (in-house developed)o SAP MMo SAP FIo SAP MasterMindero GISo Sterling GenTran Suite.

Provided network engineering operations support, while driving new global Network Operations Center strategies across U.S., Asia-Pacific, and EMEA user base. Daily support with network engineers, NoC members, and outside providers (Cisco, Verizon, ATT, etc.). Drove analysis and implementation of proactive network monitoring techniques across disparate oil and gas site collection locations.

Focused on students' needs (23K students), providing a common voice to University Administration and Faculty about student concerns and needs. Milestones during term:o Groundwork for a Student-focused Financial Planning Center on campus (implemented and nationally awarded within 2 years of implementation)o Recreation complex building expansion - $21MM project costso Elimination of study-abroad application feeso Creation of an online textbook databaseo City-wide smoking ban legislation

Served along with eight other committee members on the SGA Privilege Fee committee. Responsibilities of the chair included meeting with agency directors, addressing students' concerns about collected fees, and overseeing the general budget of $9MM in student fees. Responsibilities of the committee included analyzing internal agency audits and appropriating budgets for the following 3 years to many student service agencies on campus, including o Student Health Centero Recreational Serviceso University Bandso Fine Artso Student Union

Provide direct network security, website development, and IT accounting software support for several small businesses. Focused on website development for marketing these small businesses and POS desktop support.

Internship/Implementation of ERP Project for large minerals company in Overland Park, KS.Completed multiple assignments as related to the implementation and production environment of an Enterprise Resource Planning system for a multi-million dollar mineral company. My tasks throughout the project were specifically related to end-user training, consulting on SOX security reporting and standardization among employee roles within the system.

Provided location-specific troubleshooting and IT support for the employees and managers at the funeral home. The position allowed me to meet the wishes of families in need of our location's services through memorial tributes and other personally created materials.