With over 16 years of experience in IT operations and project management, I am a passionate and results-oriented leader who strives to optimize and automate business processes across multiple verticals and segments. As the Sr. Director of Operations Optimization & Automation at WM, I oversee a team of 30+ professionals who deliver innovative and resilient operational technologies and routing solutions for the largest waste management company in North America.My core competencies include supporting C-level leadership, setting and executing technical strategies, governing large-scale CAPex budgets, and cultivating commercial partnerships. I have a proven track record of synthesizing complex information, identifying critical derailers, and driving outcomes that generate business value. I am also certified in business continuity and emergency response communications, unmanned aircraft systems, and AWS cloud services. My mission is to accelerate the digital transformation and business value mindset of WM and its stakeholders.
Listed skills include Leadership, Project Management, Integration, Change Management, and 46 others.