Mattea Doerr Email & Phone Number

Westfield, Indiana, United States

• Establishes, develops, and maintains customer relationships while exhibiting effective verbal and written communication.• High proficiency in Microsoft Office Suite, including Teams. Experienced practices of Salesforce and Oracle.• Maintains detailed and exceptionally organized projects tracker, folders, and spreadsheets.• Performs internal change management workflow documentation and actions.• Processes sample requests, and ships to customer when ready.• Works with… Show more • Establishes, develops, and maintains customer relationships while exhibiting effective verbal and written communication.• High proficiency in Microsoft Office Suite, including Teams. Experienced practices of Salesforce and Oracle.• Maintains detailed and exceptionally organized projects tracker, folders, and spreadsheets.• Performs internal change management workflow documentation and actions.• Processes sample requests, and ships to customer when ready.• Works with Account Managers to provide pricing to customers on all material sold.• Maintains customer portals by responding to bids, quotes, contracts, quality items and product change notices.• Collaborates with accounts receivable team members to compile invoices as needed, investigates, and gathers evidence of chargebacks and invoices not paid.• Partners with internal quality team members to ensure quality issues and concerns are addressed, controlled and solutions implemented as needed.• Engages warehouse/plant operations and schedulers to ensure product is shipped on time, in a quality and safe manner.• Participates in annual IATF Audit (internally and externally) to ensure sales procedures are documented and compliant.• BATFE Clearance Certified. Show less

Greenfield, Indiana, United States

• Utilized Critical Chain Project Management, some Agile, and other methodologies to plan, schedule, execute, monitor and control customer project schedules. Utilized ProChain, ProChain Fusion.• Worked conjointly with customer, third-party vendors, executives and cross functional teams to manage expectations and scope of each project plan; worked to incorporate solutions to customer problems.• Assembled weekly task updates from project team, updated schedules, lead team meetings… Show more • Utilized Critical Chain Project Management, some Agile, and other methodologies to plan, schedule, execute, monitor and control customer project schedules. Utilized ProChain, ProChain Fusion.• Worked conjointly with customer, third-party vendors, executives and cross functional teams to manage expectations and scope of each project plan; worked to incorporate solutions to customer problems.• Assembled weekly task updates from project team, updated schedules, lead team meetings, created status reports and updated customer and necessary parties regularly. • Maintained and updated action tracker, risk mitigation plans, and other documents as required by project. Escalated to appropriate parties any key risks or mitigation approvals as needed.• Maintained confidentiality and drove productivity in high-profile, fast paced projects.• Supported the Business Development Mergers & Acquisitions team and executives to perform efforts related to divestment activities and ensure completion in a set time frame.• Managed cross functional teams across the globe, accommodating time zones with commitment to collaborate.• Managed program of cross-functional projects and teams. Assisted in strategic planning, identifying and escalating risks. Prioritized project needs for resource utilization and allocation. Prepared status updates for overall workstream and program. • Supported internal sales/business integration with other departments in the organization by promoting the utilization of the PMO in their projects for better on time delivery, risk and resource management and cost effectiveness. Cultivated existing customer relationships with the PMO to provide fulfillment of services. Show less

Greenfield, Indiana

• Supported team in ensuring distribution material was procured for job site in a timely manner.• Executed risk assessments and informed team and project Material Planners of any potential risks.• Identified and resolved part quality and delivery issues.• Maintained action item tracking to ensure reply and action.• Prepared progress reports of material from procurement to site delivery.• Worked with vendors to track material expediting, shipment and delivery.• Acted as… Show more • Supported team in ensuring distribution material was procured for job site in a timely manner.• Executed risk assessments and informed team and project Material Planners of any potential risks.• Identified and resolved part quality and delivery issues.• Maintained action item tracking to ensure reply and action.• Prepared progress reports of material from procurement to site delivery.• Worked with vendors to track material expediting, shipment and delivery.• Acted as liaison between Duke Energy and various vendors.• Supported internal and external customer meetings, often hosting.• Performed incidental project management including planning, research, analysis and implementation of deliverables, and action items.• Created and maintained spreadsheets and part trackers as necessary.• Made detailed observations, gathered part and process data, interpreted/analyzed that data, ensured closure of engineering questions and part non-conformances. Show less

Lafayette, Indiana Area

Lafayette, Indiana Area

• Maintained project throughout entire life cycle including: quoting, execution, invoicing, and close out; Liaised with customer to coordinate project and resolve billing issues• Created quotes, reviewed project feasibility and assessed risks and created Project Management Plan (PMP) documents.• Performed Risk Assessments, Chaired Progress and Tollgate Reviews; Created financial dashboards in Excel to track financial status; Created project budget and expenditure… Show more • Maintained project throughout entire life cycle including: quoting, execution, invoicing, and close out; Liaised with customer to coordinate project and resolve billing issues• Created quotes, reviewed project feasibility and assessed risks and created Project Management Plan (PMP) documents.• Performed Risk Assessments, Chaired Progress and Tollgate Reviews; Created financial dashboards in Excel to track financial status; Created project budget and expenditure reports.• Responsible for weekly status reporting and escalating issues. Tracked milestones/accomplishments, ensured team met goals, and cleared project roadblocks. Weekly customer meetings to go over technical work and to give status update of financial budget and schedule.• Performed monthly invoicing and financial reporting.• Closed out projects, updated best practices in knowledge management system, and conducted lessons learned.• Self-started and built Project Management Office in the Lafayette location, trained other employees on best practice project management, tools used, and established PMO team. Presented excellent customer service for training/further questions regarding best practices.• Responsible for leading a team of 12 in day-to-day operations with various projects including: Project Management, Aftermarket Retrofit, Warranty Analysis, Product Safety Board, and First Article Inspections (FAIs).• Set yearly goals and metrics for team members’ growth and development within QuEST Global, including their Individual Development Plan. Documented team members’ performance throughout the year.• Responsible for Human Resource cases within team including documentation, coaching, follow up, appraisals, hiring and termination where warranted.• Lead team meetings, covering metrics, flowing down necessary information to be shared with the team. Show less

1700 Lindberg Road, West Lafayette, In 47906

Responsible for a team of 15-30 servers and dishwashers. Maintained professionalism in the kitchen and dining room, coaching individuals in fine dining. Managed a full service bistro independently, including preparation and cooking of food, full service and cashiering.• Supervised servers; created and maintained weekly shift schedules; directed and appointed staff to different work stations. Trained team members on different equipment, jobs and areas of the workplace.• Set up all… Show more Responsible for a team of 15-30 servers and dishwashers. Maintained professionalism in the kitchen and dining room, coaching individuals in fine dining. Managed a full service bistro independently, including preparation and cooking of food, full service and cashiering.• Supervised servers; created and maintained weekly shift schedules; directed and appointed staff to different work stations. Trained team members on different equipment, jobs and areas of the workplace.• Set up all special catering events; served residents meals, restaurant style; maintained proper dining experience; completed all carryout and delivery orders in a timely manner; seated residents according to reservations• Food prep; managed cash drawer, ran a full service bistro• Maintained OSHA and Indiana Food Safety standards; maintained confidentiality and followed all state requirements and HIPPA Show less

1700 Lindberg Road, West Lafayette, In 47906

Operated front desk and greeted customers, assisted in monthly billing and aided marketing officers on occasion. Acted as receptionist for incoming calls, guests and complimentary services. Provided superior customer service to residents, guests, and employees by anticipating and adhering to customer wants and needs.

Bachelor’S Degree, Business Administration

High School, High School, Core 40 Degree

Activities and Societies: Drug Free/Be the Change Club (all 4 years) March For Life (all 4 years)