As a Pre-Sales Engineer, I'm responsible for the design of integrated solutions that meet the current and future needs for big-sized Corporate and Global clients, in order to increase the profitability and the sales volume as well as developing new opportunities in the market. While working closely to the Corporate and Global sales account managers (Global and National Accounts) I'm also in charge of identifying customers needs and customizing the solution, approaching our clients as a trusted partner and consultant.My Key accountability and ownership: • Ensuring the technical support to the Corporate and Global Sales Force in the proposition of the solution portfolio (Mobile and Fixed Networks, Voice & UCC Solution, SD-WAN, Cloud, Digital Solutions, IoT) . • Design of technical solution for customers, in respect of the feasibility of practical applications, corporate standards, the timing and the project budget. Engineering of bids for major national and international clients. • Support the transformation of customer requirements into customized solutions. • Development of knowledge and effectiveness of the sale of Vodafone services, through evangelization of the sales structure, sharing of best practices and the promotion of new solutions and services. • Monitoring the level of customer satisfaction and market evolution to identify new trends and opportunities, promote enhancement to existing services or develop new ones. • Governance of complex deals (private tenders and private projects, Tier 0/1-2) in Business Solution. • Governance of third parties partnerships and offers (partners for Vodafone Business) • Support the Sales and Bid Teams to define and evaluate the Profit & Loss: costs, KPI (NPV, EBITDA, FCF) and final offer (final price) • Report to Sales-Marketing Directors and EBU Director.

Senior Consultant in Proximus with Italtel• lead technical activities, work group organization and team management• collaboration with global program manager, sales and account manager• back office process: development, improvement and roll out• Analysis and internal process improvement• Team management

Project Manager for Interntional NGN VoIP SolutionsTechnical Customer support during acceptance and validation phase for Italtel solution, executed in Italy and in Customer Lab Certification and Validation process planning and managementTest case (test list and test report) define and executionTechnical Assistance 3rd level – TAC3 to After-Sales Business Unit.Customer Assistance troubleshooting and bug fixing activities on delivered networks.Testing VoIP solutions with third part equipments (Cisco, Acme, Sun Solaris, IPBX) in collaboration with Solution Engineering Unity (Reverse engineering).Technical Support to Engineering Business Unit for Solution Development.Work Experience with Customer:France Telecom (Paris / Warsaw)Orange Business Service (Paris / Rennes)BBNED (Amsterdam)Orange Spain (Madrid)Telecomitalia (Rome)

Senior Consultant in TIM Brasil with ItaltelEngineering in NGN Fixed Core Network• Maintenance and development of Core Network• Network configuration, activation and testing.• Solution documentation: High Level Design and Solution Documentation• pre-Sales and Upselling

Testing Engineer in Wholesale Activation Project

Project Collaboration: migration of Lombardia Region network (Fastweb outsourcing) in Milan.Network Implementation and Management, switch (Extreme Network e Alcatel) configuration.