I recently came to the end of my fourth tourist season with this hotel. The fifth one will begin in November. I am using Ericsoft's PMS, as I did in Eco Hotel Milano and Hotel Express Aosta.◊ Daytime receptionist:o Overall reservations' management and rooms selling (both for independent travellers and tour operators' ones)o Quotes' setting upo Check-ins, guests' assistance (concierge tasks too), and check-outso Internal communications among departments◊ Night… Show more I recently came to the end of my fourth tourist season with this hotel. The fifth one will begin in November. I am using Ericsoft's PMS, as I did in Eco Hotel Milano and Hotel Express Aosta.◊ Daytime receptionist:o Overall reservations' management and rooms selling (both for independent travellers and tour operators' ones)o Quotes' setting upo Check-ins, guests' assistance (concierge tasks too), and check-outso Internal communications among departments◊ Night auditor:o Analysis of the day through the fiscal records and the categories of products that were soldo Reservations' check: overall ones + next day's arrivals and departureso Check-ins’ and occupied rooms' transmissiono Quick breakfast arrangement for the early-leaving guests◊ Other tasks:o Ericsoft's assistance relationships Show less

I worked for some days in Duca D'Aosta hotel (in Aosta, also as a night auditor) and in Cresta et Duc hotel (in Courmayeur, as a night auditor).

There also were guests who came at the hotel as hospitalized patients.◊ Daytime receptionist:o Overall reservations’ management and rooms sellingo Check-ins, guests’ assistance (also concierge tasks) and check-outso Departments’ coordination◊ F&B department:o In charge of the breakfast service (guests’ welcome at the breakfast room, goods availability check, crockery washing, and waiter)o Occasional bartender

◊ Daytime receptionist:o Tour operators’ groups at the hotel (e.g. Europamundo and Kuoni)o Overall reservations' management and rooms' sellingo Check-ins, guests’ assistance (also concierge tasks) and check-outso Departments’ coordination◊ Night audit:o Typical tasks and breakfast arrangement◊ F&B department:o Bartender

◊ Daytime receptionist:o Partial management of the spa’s reservationso Check-ins, guests’ assistance and check-outso Conciergeo Switchboard operator

◊ Daytime receptionist:o Check-ins, guests’ assistance and check-outso Occasional concierge and back office operatoro Departments' coordinationo Bellboy