Approachable and trustworthy customer service professional, dedicated to provide excellent service and make customers happy.With extensive customer facing experience in the online gaming sector, I have amassed a range of skills from transaction handling, to complaint resolution, to training and presentation creation for agents, and I can confrotably deal with a wide range of customers and queries to drive sales and customer satisfaction.Core Skills:OrganisationFlexibilityProblem SolvingCreativityPlanningAdaptabilityEmpathy