Matteo Alacevich Email & Phone Number

Milan, Lombardy, Italy

- Develop and roll-out the Public Sales and Servicing Strategy for Olympics and Paralympics winter games tickets to world-wide public including pricing and launch timing- Support the Ticket Service Provider to implement the most optimal web ticket purchase experience- Create special sales programs (and business plans by sport) for national and internationals sport federations and the mountain venues hosting communities and surrounding areas- Develop deployable final stage contingency plans for last minutes sales programs- Facilitate Games-times sales and service to the public - succesful and timely achievement of IOC/IPC (Olympic and Paralympics comitees) milestones releted to General Public Ticketing- Maximization of sales and revenues from the sellable public ticket quota- Collaborate with MarComms to optimally promote thbrough multiple channels- Support full stadia by implementing fan to fan ticket resale- Support to Finance Area for incoming payment processes

Como

A capo del team commerciale ASF, suddiviso in 3 aree di business:Ufficio Commerciale - strategie e flussi di vendita multicanale ticketing- convenzioni e integrazioni con terze parti: enti istituzionali, ferrovie, navigazione laghi- tariffari, regole di vendita e procedure di tesseramento- ufficio verbali e contenziosiCustomer Support, URP e Biglietterie: - gestione ufficio booking e URP - Ufficio relazioni pubblico- gestione team biglietterie ASF a Como e Menaggio- lost & foundNetwork Rivendite - gestione team che controlla 420 punti vendita ASF autorizzati sul territorio.- rendicontazione e gestione commerciale rete rivendite- magazzino e gestione carichi per le rivendite

Dubai, United Arab Emirates

Expo Dubai Senior Manager Consultant - Ticketing Projects among Milan and Dubai at the Expo Dubai 2020 Offices. Capitalizing on the experience in Expo Milano 2015 and 18 years of experience in the ticketing Industry and business development.A particular focus on the following topics:- Expo Milan 2015 Ticket sales strategies and results- Ticket sales and and Resellers Recruitment Program: Ticket distribution strategy- “Train the trainers” programs and customer support operations- E-ticketing processes and web solutions project management- Ticketing operations and how to implement on-site ticketing office activities (physical onsite sales points network)- Ticketing Team and Customer Support organization.

Milano, Italia

Finalter is a company formed by senior professional team and top executives who led to success Expo Milano 2015, and is willing to capitalize on its experience and know-how to other Expos (or similar international venues) and for other events related to lifestyle, sport, entertainment and tourism.Finater provides services and professional support in the following areas:Advisoring, Marketing & Promotion, Partnership, Ticketing Management, Sales Management, Tourism Industry Management.I worked 3 month as senior consultant for the top management of the Expo 2017 Astana, in order to prepare two workshops regarding the following strategic topics:- Ticketing and Expo Promotion through Tourism and Retail distribution channels- Business Development and Partner & Sponsor engagement- Food and Beverage specifications- Licensing and Merchandising key factorsThe organizers of Astana 2017 wanted to use Finalter’s experience in order to support them for organizing a successful Exposition as the one organized in Milan.

Milan Area, Italy

Development and roll-out of the ticketing and business processes implementation strategy, including: -- Visitor access flow modelling -- Planning and coordination of the activities and roll out of the B2B2C integration processes-- Set up of all sales channels, operations and procedures-- Coordination and close collaboration with the Expo Technology departmentDevelopment and roll-out of the ticketing sales strategy, as part of the Sales Team, including:-- Business models, historical analysis, price setting and ticketing revenue/expense budgets.-- Co-marketing & co-ticketing activities with premium companies world-wide-- Recruitment of a global and extensive reseller networkTicketing operations and Implementation planning with Expo providers-- Functions and services planning and relationship management of key Ticketing main collaboratorsTeam Leadership e Customer Support Coordination-- Management of a ticketing team of 18 employees split into operational units: Booking Team, Ticket Cashier Stations Staff, Customer Support TeamTourism facilitation and international relations -- Management of relationships, negotiations and contracts with key Tour Operators world-wide Large Account Pre-sales and ticketing project management with Expo Partners-- Management of relationships and ticketing project management with key event Partners Italian Ticketing Fiscal Legislation and public sector compliance-- Facilitation of SIAE (Italian Ticketing Tax body) reviews, approvals and preparation of financial flow.-- Management of legal procedures, contests and public notices per requirement for a public company

Milan Area, Italy

Managing the italian and spanish market in order to the sale of the ticketing solutions, with profitable relationships with the most representative venues as theme parks, museums and live shows as: Gardaland, Mirabilandia, Colosseo, Musei Vaticani, Isla Magica Sevilla, Terra Mitica Benidorm

Milan

Responsible for the web sales channels, the online ticketing web site and tickets distributions strategies for Italy and Spain. Experience as web master, web designer and web content manager.

Milan

Art Direction and design of adv campaingns, corporate Identity, web - graphics projects.

Degree In Architecture, Industrial Design

Education record