Matteo Casassa Email & Phone Number

Kraków, Pl

Kraków Area, Poland

Kraków

Cracow, Lesser Poland District, Poland

1) to act as an interface between the Customer Service Organization and theLubricants Supply Chain in line with Customer First Philosophy2) to act as a focal point or first contact in the resolution of customer queriesand enquiries relating to supply chain3) to provide support to the logistics team and ensure that all key performanceindicators are maintained at the optimal levels4) to communicate proactively with customers when required any changes toplanned delivery dates and customer orders5) to run backorder rescheduling report (management of stock out issues andmanagement of delivery delays)

Milan Area, Italy

1) to coordinate and control all aspects of transportation operations includingvehicles, drivers, hauliers and kpi's2) to ensure logistics compliance with all local and legislative HSSE standards3) responsible for monitoring, tracking, analysing and instituting correctiveactions to support OTIF performance4) to lead by example through the promotion of good health, compliance withall safety procedures and instructions and reporting of all hazards accidents/incidents and near misses5) responsible for the development and maintenance of the logistics toolsnecessary to manage daily operations6) to monitor 3PL performance and highlight areas of underperformance torelevant parties7) Marine and bulk scheduling

Cracow, Lesser Poland District, Poland

1) to respond on daily basis to customer inquiries regarding OTC processes2) to analyse customer issues and to recommend corrective action and thebest solution3) to follow up unresolved queries, disputes and complaints4) to provide satisfactory level of customer care

Cracow, Lesser Poland District, Poland

1) to prepare construction investment in Italy2) to acquire land on behalf of the investor3) to obtain all necessary permits, for example construction permit4) to represent the investor in front of different institutions, contractors andcustomers5) to negotiate contracts with customers and suppliers

Cracow, Lesser Poland District, Poland

Master Degree In Multimedia And Mass Communication, Science Of Comunication

Intermediate / B1, Polish Language Course