Matteo Bettio Email & Phone Number

Handorf South Australia

Melbourne, Australia

Mypolonga, South Australia, Australia

Assisted in the upkeep and maintenance of olive groves, including mechanical equipment, pruning, processing, harvesting and making olive oil.Operated an olive oil processing plant.

Italy

Guest Service Agent responsible for reception, guest check-in and check-out.Greeting arriving guests, assign rooms, issue keys, and collect guest payment and billing information. Responsible for answering guest requests for assistance and coordinate with housekeeping, bell service, staff and management to fulfill guest requirements. Provide guests with access to hotel services, forward in-room meal requests, and ensure that mail, faxes and packages are delivered in a timely manner. Served as concierge, assisting guests with ground transportation, restaurant or entertainment reservations, and providing other information about the locale.Provided assistance to unhappy guests, providing resolutions and helping to relieve any anguish in their stay.Proficient in 5 Stelle software.Responsible for bookkeeping duties, including maintaining a cash drawer and posting charges for items that guests may order or use during their stay.

Perugia Area, Italy

Guest Service agent incorporating Reception duties with telephone calls from guests seeking to make or cancel hotel reservations. Provided Check-in/check-out assistance, Greet arriving guests, assign rooms, issue keys, and collect guest payment and billing information. Responsible for answering guest requests for assistance and coordinate with housekeeping, bell service, staff and management to fulfill guest requirements. Provide guests with access to hotel services, forward in-room meal requests, and ensure that mail, faxes and packages are delivered in a timely manner. Assisted concierge, assisting guests with ground transportation, restaurant or entertainment reservations, and providing other information about the locale.Use of hotel booking software.Responsible for bookkeeping duties, including maintaining a cash drawer, preparing bank deposits and posting charges for items that guests may order or use during their stay. Upon checkout, calculated the guest's final bill and collect payments.Occasional Nigh Auditors role, assisted in the daily reports and cash flow accounting. Provided Overnight assistance in 24 hour reception.