-Customer Care-Sales-Spare Parts & After Sales Assistance-Technology Consultancy-Istallation & Commissioning-Process & Vision System

I provide worldwide support to tobacco processing plants andindustries, solving installation and service issues.I am responsible for the entire service process: from request to finaldelivery. My goal is to simplify all service steps by improving thedirect collaboration between the customer and the relevantcompany departments.I simplify customer requests by working closely with the after-salesmanager and our project managers. I am responsible for creatingproject quotations, procuring supplies and setting up detailedschedules to organise all on-site activities.Throughout the entire process and especially during on-site andafter-sales activities, I ensure that the customer's level of satisfactionexceeds their expectations.

Sales Manager for industrial automation, metalwork and mechanical processing company.I carried out market research to orient myself on a customer target, I was orientated in the automation sector, precisely in the paper processing sector.Through my experience I found solutions for the optimisation of production processes with the customer, I made estimates with the support of the technical office.I organised technical interventions for the maintenance or repair of production

Sales manager of fixed and mobile telephony contracts on the B2B segment with team management skills, territorial market analysis, customer service and help in the transition of working environments for the telematic sector.Triveneto work area.I managed customers by proposing telematic solutions, in order to increase and facilitate communications and increase the productivity of the company, with the preparation of customised offers.Awarded as best agent in 2013 for the triveneto area.

Rizzetto & Cagnato, a company in the field of plant engineering and methane gas distribution networks, sold and installed gas pipeline and hydrothermal systems where over the years it has led me to a professional and personal maturity, ranging from General Administration to Construction Site Management and Organisation.Supervision of gas pipeline works within the network managed by AscoPiave Spa, A.I.M. Spa, ENEL GAS Spa.I planned up to 4 teams of 5 people for the execution of the works, I prepared the POS for the related road construction sites and performed the cost assessment as the company worked on tenders.I prepared drawings in Autocad on the basis of the surveys carried out on site, I executed orders for the supply of the necessary materials on site, using OSRA management software.