Responsabile Area CRM Solutions (Vantive, Clarify, PeoleSoft, Siebel), Consigliere d’Amministrazione e Socio della società 3ML Informatica S.r.L.Esperiennza professionale su:--- Sistemi operativi --- Windows 9x, NT, 2000, X OpenVMS-Axp V.6.2, AIX V.4.1.4, DOS, MS-Windows95-98-NT-2000-XP --- Hardware --- DEC Alpha mod. 8400, IBM PowerPC WS, PC--- Software Applicativi --- VisualDBA, MS Office/Visio, Lotus Notes, MathCAD, C.A.S.E. 4/0, SQL Navigator, T.O.A.D, ER Win, Rational. --- Suite CRM --- • Siebel 98, 2000, 7.4, 7.5, 7.8, 8.0, 8.1[Siebel Call Centre, Siebel eMail Response, Siebel Advanced Search, Siebel CTI, Siebel eService, Siebel eSales, Siebel Campaign Management, Siebel Order, SmartScript for Customer, Siebel Answers, Credit Management, Quote and Order Capture, Secure Enterprise Search, ...];• Vantive 7.0, Vantive 8.2/8.5 [Moduli Held Desk, Support, Field Service, Sales and Marketing, Telemarketing, Service Assurance, Service Provisioning, ...]• PeopleSoft 8.5/8.9 [Moduli Held Desk, Support, Marketing, Sales, Online Marketing, Telemarketing, Order Capture, Web Self Care, ...]• Clarify 9.0 [Moduli Held Desk, Support]• CTI Solidus eCare v3.1 • CTI Genesys v 5.0 --- Suite ECM/BPM --- FileNet P8 Enterprise Content Management [Moduli WorkPlace, Web Application Toolkit]--- Linguaggi di programmazione, linguaggi di script, linguaggi di markup e standard di programmazione --- TurboPascal, TurboBasic, QuickBasic, AssemblyMacFORTH per Apple MacIntoshCA-OpenRoad V.3.5VanBasic, ClearBasicSQL, Oracle PL/SQL, Microsoft SQL Server Transact-SQL--- Application Server --- Apache Tomcat, JBoss, BEA WebLogic--- RDBMS --- Oracle V. 7.3.4/8.i/9i/10g/11g, Microsoft SQL Server 7.0/2000/2003, MySQL 4.1, Sybase, CA-OpenIngres V.1.2, CA-IngresStar, MS Access