UNIC (European University of Post-industrial Cities) is an initiative by ten European universities from cities which share similar post-industrial conditions. The Center for City Futures is designed to study and explore the challenges which these cities are encountering, especially in the realm of urban development, sustainability and governance. I started my experience with UNIC as a volunteer and, between May and July 2024, my role was that of Intern Junior Researcher under the supervision of Dr. Martin Galvin, Head of Research Culture, Engagement and Impact. In this position, I conducted research, benchmarking and admin work for UNIC. As of late-summer 2024 I have transitioned into the preliminary phase of developing an organization from scratch as the main coordinator. This entails the creation of a governance structure and the application of administrative, managerial and communication skills to create the base administrative structure on which the organization can hopefully grow. In fulfilling this role I am developing the necessary skills to comprehend and manage complex operations which entails constant communication, planning and brain-storming sessions with other stakeholders to identify issues and find responsive and clear solutions.Further detailed information on the nature of the organization cannot be shared at the moment.

Customer Support Advisor for Fexco supporting and assisting Gas Networks Ireland (GNI) clients by answering phone calls and resolving queries regarding the Irish natural gas network. I also operate the GNI Emergency Control Centre Line for gas-leak related issues in which I receive emergency calls and compile information and contact details for the response teams to promptly take action.

My primary duties were conducted in the Outbound/Picking department where I had to collect the products purchased by the clients and deliver them to the Outbound/Packing department in a safe and timely manner. The work hours were divided into three 8 hour shifts distibuted throughout the 24 hours of the day.