Matteo Serioli
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Matteo Serioli Email & Phone Number

Project Manager at PLINK: Professional Link
Location: Milan, Lombardy, Italy 7 work roles 2 schools
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✓ Verified Jun 2026 3 data sources Profile completeness 100%

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Current company
PLINK: Professional Link
Role
Project Manager
Location
Milan, Lombardy, Italy
Company size
31 employees

Who is Matteo Serioli? Overview

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Quick answer

Matteo Serioli is listed as Project Manager at PLINK: Professional Link, a company with 31 employees, based in Milan, Lombardy, Italy. AeroLeads shows a matched LinkedIn profile for Matteo Serioli.

Matteo Serioli previously worked as Customer Care Lead Coordinator at Plink: Professional Link and Provisioning & Assurance at Plink: Professional Link. Matteo Serioli holds Diploma Istituto Tecnico E Professionale, Electrical, Electronic And Communications Engineering Technology/Technician from Istituto Tecnico Industriale Fermi - Desio.

Company email context

Email format at PLINK: Professional Link

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PLINK: Professional Link

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Profile bio

About Matteo Serioli

* More than 15 years of experience around IT Operations, Service Delivery and Customer Care with deep focus on Customer satisfaction* Several years served for multinational company with “glocal philosofy" attitude* Service Delivery process management* Service Operations process based on ITIL framework* Deep Customer Service process knowledge to accomodate, accompany and growth company's business needsCurrent Job: Customer Care & Assurance CoordinatorCustomers, Providers and Escalations ManagementDirect riports to CEO&OwnerMAIN SKILLS:  * IT Operations * Service Delivery * Service Desk ManagementOTHER SKILLS:  * Problem Solving* Teamwork * Report production

Listed skills include Cisco Routers, Customer Support, Customer Service, It Operations, and 8 others.

Current workplace

Matteo Serioli's current company

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PLINK: Professional Link
Plink: Professional Link
Project Manager
Milan, IT
Website
plink.it
Employees
31
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Company profile
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7 roles

Matteo Serioli work experience

A career timeline built from the work history available for this profile.

Customer Care Lead Coordinator

Current
Plink: Professional Link

Cermenate, Lombardia, Italia

Coordinamento settore Customer Care e Assistenza Tecnica, gestione turni, gestione turni reperibilità H24, produzione report interni.Gestione relazioni, service review ed escalations vs i maggiori providers ISP, Carrier nazionali e internazionali.Membro dell'Innovative Solutions LAB

Jan 2022 - Present

Operations & Technical Delivery Engineer

Easynet Group

Milano, Italia

Oct 2009 - Sep 2015

Assistenza Tecnica & Customer Care

Easynet Group

Milano, Italia

Sep 2006 - Sep 2009

Customer Care / Technical Assistance (Stage)

Easynet Group

Milano, Italia

During this period I learned the basic principle of customer care and technical assistance activities from colleagues.

May 2006 - Sep 2006

Junior System Administrator

Dadosoft

Desio, MB, Italia

Junior System Administrator su piattaforma Windows SBS 2003Junior Web Developer per il sito internet www.dadosoft.it

Sep 2005 - Apr 2006
Team & coworkers

Colleagues at PLINK: Professional Link

Other employees you can reach at plink.it. View company contacts for 31 employees →

MM Mattia Melli Mattia Melli Colleague at Plink: Professional LinkGreater Como Metropolitan Area, Italy View → NB Nicola Boscaini Nicola Boscaini Colleague at Plink: Professional LinkVolta Mantovana, Lombardy, Italy, Italy View → JP Jennifer Patrevita Jennifer Patrevita Colleague at Plink: Professional LinkBriosco, Lombardy, Italy, Italy View → EM Elisa Millefanti Elisa Millefanti Colleague at Plink: Professional LinkCermenate, Lombardy, Italy, Italy View → AP Andrea Puglisi Andrea Puglisi Colleague at Plink: Professional LinkCermenate, Lombardy, Italy, Italy View → MC Marco Cester Marco Cester Colleague at Plink: Professional LinkCermenate, Lombardy, Italy, Italy View → LB Leonardo Bellotti Leonardo Bellotti Colleague at Plink: Professional LinkMilan, Lombardy, Italy, Italy View → FM Federico Menegozzo Federico Menegozzo Colleague at Plink: Professional LinkVolta Mantovana, Lombardy, Italy, Italy View → MA Marco A. Marco A. Colleague at Plink: Professional LinkAlbiolo, Lombardy, Italy, Italy View → AA Andrea Armaroli Andrea Armaroli Colleague at Plink: Professional LinkBologna, Emilia-Romagna, Italy, Italy View →
2 education records

Matteo Serioli education

Diploma Istituto Tecnico E Professionale, Electrical, Electronic And Communications Engineering Technology/Technician

Istituto Tecnico Industriale Fermi - Desio

Deve sapere affrontare i problemi specifici del settore elettrico in termini sistemici. Pertanto è in grado di: + analizzare le.

Perito Superiore Elettronico E Delle Telecomunicazioni, Elettronica E Telecomunicazioni

Consorzio Scuole Lavoro
FAQ

Frequently asked questions about Matteo Serioli

Quick answers generated from the profile data available on this page.

What company does Matteo Serioli work for?

Matteo Serioli works for PLINK: Professional Link.

What is Matteo Serioli's role at PLINK: Professional Link?

Matteo Serioli is listed as Project Manager at PLINK: Professional Link.

Where is Matteo Serioli based?

Matteo Serioli is based in Milan, Lombardy, Italy while working with PLINK: Professional Link.

What companies has Matteo Serioli worked for?

Matteo Serioli has worked for Plink: Professional Link, Easynet Group, and Dadosoft.

Who are Matteo Serioli's colleagues at PLINK: Professional Link?

Matteo Serioli's colleagues at PLINK: Professional Link include Mattia Melli, Nicola Boscaini, Jennifer Patrevita, Elisa Millefanti, and Andrea Puglisi.

How can I contact Matteo Serioli?

You can use AeroLeads to view verified contact signals for Matteo Serioli at PLINK: Professional Link, including work email, phone, and LinkedIn data when available.

What schools did Matteo Serioli attend?

Matteo Serioli holds Diploma Istituto Tecnico E Professionale, Electrical, Electronic And Communications Engineering Technology/Technician from Istituto Tecnico Industriale Fermi - Desio.

What skills is Matteo Serioli known for?

Matteo Serioli is listed with skills including Cisco Routers, Customer Support, Customer Service, It Operations, Servizi Di Gestione, Tecnologie Cisco, Management, and Assistenza Clienti.

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