Matteo Ragusa, Mba Email & Phone Number

Rochester, New York, United States

Oversee complete procurement cycle, with emphasis on compliance and cost analysis.Highlights:Recognized opportunity and led organization through the redesign of a procurement function that optimized agency resources while achieving compliance with state and federal regulations. - Identified complete solutions that formalized the procurement process through design and implementation of software, policies, procedures, and training. - Achieved complete paradigm shift from unmanaged agency spend to fully compliant systems based on Procurify and adherence to Uniform Guidance federal regulations (2CFR Part 200)- Reduced waste spend by 20% in first year by leveraging new processes and systemic reevaluation Undertook reevaluation of corporate credit card program in parallel to procurement redesign that identified inefficiencies and unrealized savings/cost controls- Developed plan to modernize legacy program and expense reporting processes through new vendor relationships and automated web/app based tools- Redesigned program shifted spend from unrestricted credit cards to highly controllable Purchasing Cards, reducing non-compliant or unauthorized spendReduced expense reporting burden on agency staff and finance department accountants- Through shifts to procurement/PO process and P-card system, achieved a 30% reduction in spend on credit- Optimized Accounts Payable process, netting a reduction in AP time/effort and an increase in on-time payables performanceLed supply effort during the COVID-19 pandemic/ Solely responsible for all pandemic related supplies.- Proactively created supply task force, bringing all primary stakeholders together to strategize procurement challenges enabling a coordinated response that minimized delays/inefficiencies- Creation of tracking tools to monitor stock and usage rates - Sought out and pursued all available leads/resources to meets needs, greatly diversifying supply chain for improved redundancy

Leveraged IT experience that provided small businesses with “big company” IT functionality-Designed and built complete IT solutions that tailored to the individual needs-Implemented new retail AR system and initiated transition to electronic point-of-sale, allowing clients to maximize sales and control inventory-Guided businesses through process redesigns, including training, that empowered users to achieve businesses goals, now and in their futurePharmaceutical Consulting – self-employed – Aug. 2009 – present-Provided start-up business with lab/instrument administration and supported GMP/GLP endeavors-Designed and built new laboratory space that maximized limited resources, resulting in a greater competitive advantage and agility.-Created regulatory compliant infrastructure, including the development of GMP/GLP policies and procedures-QC/QA audit and review of records, protocols, reports and methods

Rochester, New York, United States

-Led team of providers and support staff through daily operations-Drove strategic planning and business growth roadmap -Developed practice from single provider to multiple physicians with annual revenues of $1.2 mln, with ~10% annual growth-Optimized revenue models and improved billing efficiency for greater and faster reimbursements-Stewarded leadership through changes in healthcare delivery evolutions in compliance with the Accountable Care Act-Developed and implemented technological solutions that improved operational efficiencies, leading to improved quality of healthcare and delivery flexibility-Created and implemented a complete electronic health record and practice management solution that overhauled the legacy paper systems into a fully digital platform leading to on-demand information availability, data driven algorithmic healthcare delivery, improved patient access, and maximized reimbursements-Led team that achieved federally mandated milestones ahead of schedule, resulting in bonus performance payments-Created new relationships/synergies with external diagnostics providers that brought additional services resulting in greater access to care, better health outcomes, improved convenience, and collaborative delivery models, while creating new revenue streams for all-Recognized need for Patient Satisfaction as critical success metric and persuaded practice leadership and providers to reassess care delivery-Improved patient satisfaction by redesigning entire patient experience, with focus on convenience/ease of access to care and staff-Attained measurable improvements with “Very Satisfied” responses increased from 74% to 96%-Led development of new concierge medicine service offering -Responsible for 16% growth year one, fastest growing practice in region

-Provided start-up business with lab/instrument administration and supported GMP/GLP endeavors-Designed and built new laboratory space that maximized limited resources, resulting in a greater competitive advantage and agility.-Created regulatory compliant infrastructure, including the development of GMP/GLP policies and procedures-QC/QA audit and review of records, protocols, reports and methods

Senior Research AssociateAnalytical Development scientist with crossover experience in Quality Control.• Successfully trained, collaborated and supervised a diverse range of colleagues through endeavors designed to meet challenging deadlines.• Through self-initiative developed and introduced new technology/techniques leading to the successful introduction of cost- and time-saving technologies.• Effectively led teams in validation of diverse assays in ICH compliance.• Authored protocols, studies and reports from project conception through completion. Extensive experience authoring and revising SOPs.• Led method transfers from development to manufacturing environment.• Extensive lab experience in a variety of techniques• Spearheaded design and equipping of new lab space to maximize ease of use and minimize redundancy and waste.Data Automation and Lab ManagementTransitioned into a lab manager role with primary focus on reducing technological bottlenecks, improving lab efficiency through data automation. Using innate computer knowledge became laboratory liaison to IT staff, translating scientific requirements into IT actionable items.• Participated in major ChemStation Plus upgrade, full system validation and subsequent system patching and maintenance.• Initiated UV/Vis data system upgrade and validation to diversify lab capabilities.• Led laboratory in the transition to electronic review of data. Wrote and implemented governing SOPs and trained department personnel, resulting in a 90% reduction in documentation errors and a 75% reduction in the use of paper.• Managed existing assets and expanded capabilities through introduction of new instrumentation.• Maintained, provided routine service to six large R&D lab spaces• Provided first line technical assistance and training on equipment.

Assay Development Associate I, participated in design, planning and execution of experiments to design assays for clinical analysis equipment, the VITROS 5,1 FS.• Assays included hsCRP (high-sensitivity C-reactive protein) and %HbA1c.• Troubleshot hardware and software on pre-release version of instrument.

I was an intern in the EA chemical toner pilot plant and was responsible for running many of experimental batches of toner to optimize this new process.

Master Of Business Administration (M.B.A.), Health/Health Care Administration/Management, Computer Information Systems

Concentrations: Computer Information Systems, Service Operations and Healthcare Systems Management. Coursework: Emerging Medical Markets.

Bachelor'S Degree, Chemistry, Biochesmistry

Dual Major: Chemistry and Biochemistry, Honors in Chemistry, 2003 Oberlin College, Oberlin OH Honor’s Thesis : “Molecularly Imprinted.