Vice President Of Operations
Current
Oct 2023 - Present
AeroLeads people directory · profile
Matt Esterman Email & Phone Number
Vice President of Operations
at
Lendly, LLC
1 work email found
@checkintocash.com
5 phones found area 513 and 423
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Role
Vice President of Operations
Location
United States, United States, United States
Who is Matt Esterman? Overview
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Quick answer
Matt Esterman is listed as Vice President of Operations at Lendly, LLC, based in United States, United States, United States. AeroLeads shows a work email signal at checkintocash.com, phone signal with area code 513, 423, and a matched LinkedIn profile for Matt Esterman.
Matt Esterman previously worked as Senior Director of Customer Experience at Lendly, Llc and Senior Director of Call Center Services at Check Into Cash. Matt Esterman holds Communications from University Of Indianapolis.
Company email context
Email format at Lendly, LLC
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{first_initial}{last}@checkintocash.com
86% confidence
AeroLeads found 1 current-domain work email signal for Matt Esterman. Compare company email patterns before reaching out.
Profile bio
About Matt Esterman
A highly passionate and enthusiastic manager of growth operations for 20+ years, including 15+ years of leading an eCommerce processing and customer contact center. Dedicated to supplying a customer and associate centric culture to drive positive business results.Specialties: Excellent communication skillsEnergetic work attitudePassion for customer satisfactionMS Office Suite AdvancedEffective business analysisDriven to exceed expectationsAbility to identify opportunitiesDeveloped Policy and Procedures
Listed skills include Leadership, Call Centers, Management, Team Building, and 46 others.
Current workplace
Matt Esterman's current company
Company context helps verify the profile and gives searchers a useful next step.
13 roles · 16 years
Matt Esterman work experience
A career timeline built from the work history available for this profile.
Senior Director Of Customer Experience
Mar 2021 - Oct 2023
Senior Director Of Call Center Services
Lead teams responsible for the loan processing and servicing of online loans, customer service, and first party collections for both online and retail loans.
Feb 2019 - Mar 2022
Director Of Ecommerce Call Center Operations
Lead a team of 100+ associates in the Internet Lending Division of Check Into Cash, known as LoanByPhone.com. Responsible for Inbound Customer Service, Loan Processing, Outbound Customer Service, Live Chat, and other administrative roles. Also, responsible for the Collections and Customer Retention roles.
Aug 2014 - Feb 2019
Manager Of Product Development
Jan 2013 - Aug 2014
Customer Care Manager - Tech Support
Lead overnight Technical Support Team consisting of seven Supervisors and 90 Customer Care Associates who handle calls as the national call center, handling Technical Support, Sales, Billing, and Commercial calls. Analyze call volume to determine business needs to achieve Service Level objective. During customer outages determine appropriate steps to.
Oct 2011 - Apr 2013
Manager Of Support Services - Ecommerce Contact Center (Avante)
Analyzed business results of Axcess Financial's eCommerce Contact Center and adjusted workforce management models, performance scorecards, and forecasting models based upon findings. Managed contact center and professional staff of 25 associates comprised of Customer Service Teams (Phone, Email, & Live Chat), Reporting and Business Analysis, Training.
Feb 2011 - Jul 2011
Director Of Operations - Ecommerce Contact Center (Avante)
Managed the day to day operations and business results of contact center and operations staff of 65 associates including loan processing, loan servicing and customer service. Directly managed support roles: Training, QA, Reporting and Business Analysis, and Project Management. Directed the development and implementation of formal policy and procedure.
Apr 2009 - Feb 2011
Operations Manager - Ecommerce Contact Center (Avante)
Managed day to day operations of contact center and operations staff of 30 associates, including application processing and verification teams, as well as multiple customer service channels. Analyzed business results and determined need for efficiencies. Managed policy and procedures as well as ensured adherence to state and federal laws. Worked closely.
Jan 2007 - Apr 2009
Call Center Supervisor - Ecommerce Contact Center (Avante)
Jul 2005 - Jan 2007
Retail Operations And Corporate Trainer
Nov 2000 - Jul 2005
Retail Store Manager - Check 'N Go
Mar 1997 - Nov 2000
Director Of Referees - Volunteer
Say Soccer
Coordinate the assignment of referees for all age levels for Greenhills SAY Soccer program. Train and mentor new referees on the Laws of the game as well as how to manage matches professionally. Serve as a Board Member for Greenhills SAY Soccer.
2010 - 2011
~1 yr
2 education records
Matt Esterman education
Communications
University Of Indianapolis
General Studies
Monrovia High School
FAQ
Frequently asked questions about Matt Esterman
Quick answers generated from the profile data available on this page.
What company does Matt Esterman work for?
Matt Esterman works for Lendly, LLC.
What is Matt Esterman's role at Lendly, LLC?
Matt Esterman is listed as Vice President of Operations at Lendly, LLC.
What is Matt Esterman's email address?
AeroLeads has found 1 work email signal at @checkintocash.com for Matt Esterman at Lendly, LLC.
What is Matt Esterman's phone number?
AeroLeads has found 5 phone signal(s) with area code 513, 423 for Matt Esterman at Lendly, LLC.
Where is Matt Esterman based?
Matt Esterman is based in United States, United States, United States while working with Lendly, LLC.
What companies has Matt Esterman worked for?
Matt Esterman has worked for Lendly, Llc, Check Into Cash, Suddenlink Communications, Axcess Financial, and Say Soccer.
How can I contact Matt Esterman?
You can use AeroLeads to view verified contact signals for Matt Esterman at Lendly, LLC, including work email, phone, and LinkedIn data when available.
What schools did Matt Esterman attend?
Matt Esterman holds Communications from University Of Indianapolis.
What skills is Matt Esterman known for?
Matt Esterman is listed with skills including Leadership, Call Centers, Management, Team Building, Customer Satisfaction, Customer Service, Customer Experience, and Business Analysis.
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