Responsible for the performance and availability of Omron IT Infrastructure and Applications in the Americas.• Provide IT Shared Services to Omron businesses (2000 users) in the Americas which produce $700mil in annual sales. • Frequent interaction with business partners to ensure IT services aligned with business needs.• Implemented Incident, Problem, Request, Change and Knowledge Management aligning with ITIL framework.• Created value by implementing ServiceNow Service Management for IT, Supply Chain and MDM Services. This allows for KPI and SLA measurement within respective service areas.• Lead local and remote team members responsible for IT Infrastructure, End User Services and IT Operations Project Management.• Established first Project Management role within IT Operations. Worked with this individual to develop PM processes used for all projects.• “Cloud First” model for application (SaaS) and infrastructure (public cloud) demands.• Engaged 3rd party service providers to fill project and sustainability resource gaps. • Developed SOPs, Work Instructions, Support Models and RACIs for IT services provided.• Launched DevOps service offering to improve CI/CD pipeline for product engineers (Confluence – Plan, Bitbucket – Build, Jenkins – Release, Docker & Kubernetes – Deploy, Jira – Operate) • Built Application Infrastructure with a modernized approach, allowing for scalability, automation, increased availability, and reduced administration using IaaS platforms (AWS, Azure).

Member of the NOC team responsible for providing core IT operations and security services to a global DoD network.• Performed administration in a Microsoft ESAE environment using multiple privileged accounts and application tiers.• Ensured services provided by the NOC were performing optimally as desired by the end users.• Vocal in providing recommendations for administration efficiencies. • Managed Veeam Backup and Recovery environment for all servers. • Implemented HBSS agents and products on servers as necessary. • Documented server (Cisco UCS, Windows 2016) build process to ensure consistency. • Administrated VMWare 6.7 and Windows 2016 Hyper-V hypervisor environments along with associated storage (Pure, EMC).

At Fields Technologies, our mission is simple: to make technology the driving tool for meeting your strategic business initiatives. We are a full-service technology firm focused on Cybersecurity Compliance, Managed Services, and Technology Consulting.

Responsible for company-wide IT direction including Support, Operations and Development.● Led team that maintains IT Support, Operations and Application Development.● Project Manager for all major IT project initiatives. ● Maintained security program.● Developed procedures and technologies to address Incident Response, Backup and Recovery, Logical Security, Physical Security, Change Control, Data Integrity, Computer System Validation and Electronic Signatures. ● Management responsibilities included conducting regular staff goal and performance reviews, developing budgets and security compliance management.

Managed IT Operations covering 70 nationwide locations. Contributed to company growth from $20 million to $200 million in annual sales.● Led team that maintains companywide IT Operations and Support. ● Responsible for working with internal and external auditors to ensure SOX compliance. ● Accountable for deployment and administration of technologies including: Dell physical servers, VMWare VSphere Hypervisor, Cisco core switches/routers/firewalls, EMC SANs, Microsoft Server technologies, Microsoft Great Plains. ● Guided project to migrate IT infrastructure functions from sister company to Crystal Clean. Functions included new MS domain, MS Exchange, DNS, DHCP, SQL and Oracle DB, and File Server services. ● Implemented HQ to Branch (70 hub and spoke firewalls) Cisco VPN network.

Adjunct Instructor for Technology related courses.