Leader of an exceptional product team that is responsible for the strategy and vision of the core operations product that is used by users within the loan manufacturing process. This product supports 6500 monthly active users.

Provide executive updates around progress against the strategic roadmap and manage the intake process for accepting new requests for consideration. Responsible for tagging the core operations product and utilizing the data to better understand our users and what features are worth continuing to invest in and what features should be retired.

Part of the Solutions Group (Product Team) responsible for the technology vision for all of the residential lending department at NASB. This includes the following products: customer portal, internal operations portal with automation (includes integrations/automations with 3rd parties), a sales pricing engine, customer relationship management tool, and improvements to lead management solutions.Product wins include: 1) Doubled the output of Loan Officer Assistants by automating various functions within their role and providing a custom developed work management tool. 2) Repurposed an entire Loan Specialist team to help in other areas struggling to keep up with volume after automating title orders, follow ups and document retrieval through integration with Black Knight Exchange. 3) Allowed Loan Officers to close an additional 36 loans per month as a result of an improved customer account creation experience for our borrowers.

Project Manager responsible for working with a core provider for a Financial Institution to improve upon the existing implementation. Identified and prioritized an issues list and currently handle communications and escalations to ensure that issues are getting addressed. Project Manager responsible for overseeing a merger and acquisition project for a Financial Institution.

Project Owner responsible for managing multiple engagements with different clients that include: software development, Office 365 migrations, custom SharePoint work, business intelligence work and also Azure based development.

Project Manager responsible for the implementation of Salesforce across every department in the company. Worked with each department to develop standardized practices and automated workflows to streamline business processes. Team Leader responsible for collaborating with the Project Management Team to develop the infrastructure of a PMO that is used within the Professional Services Department. Project Manager responsible for simultaneously managing 10 or more software implementation projects.

Project Manager responsible for implementing the new Mobile Banking solution purchased from a vendor. Managed resources all over the U.S. and also in New Zealand to meet the aggressive deadlines set forth by executive management.Project Manager responsible for the replacement of an antiquated teller application used by Dickinson Financial Banks. Deployed Fiserv's Integrated Teller to all DFC branches impacting over 600 Tellers.Project Manager in charge of addressing Federal Regulations placed on Financial Institutions to provide an overdraft program to customers. Managing both internal and vendor resources to complete the project within a short timeframe.Provided support for Wendia POB and Integrated Teller System