Handle all aspects of patron interactions for one of the larger libraries in the area.

IKOR has redefined management for the best quality of life for two vulnerable populations, seniors and individuals with disabilities, giving them increased choice and voice. With only the best interests of the client in mind, our experienced professionals take a holistic approach to determine the needs and desires of each client, advocating for them, and providing assistance, wherever needed. IKOR advocates develop, implement, monitor, and adjust life plans in an ongoing cycle to take life care management to a new level.

Manage, develop, and deliver all the non-profit organization's extensive training activities, encompassing process design, presentation and text development, organizational planning, and cross-team coordination. Active in the organization’s rebranding effort and web-site redesign.

Hiperos is the leader in the emerging field of Third Party Management, using a SaaS-based workflow engine. Performed all aspects of client implementations and management. Connected partners to companies in every industry, reducing the risk inherent in working with those third parties.

Built and led new team of 30+ responsible for the design, development, and implementation of extensive supply chain software that was configurable and customizable for each company; applications ranged from corporate global planning to local plant scheduling. Designed and managed first major new enhancements to the family’s core product in many years. Streamlined implementation processes and reduced implementation times by 40-60%, which significantly increased sales. Evolved product family into a fully integrated, enterprise level offering for major multi-national manufacturing customers, while improving internal customer support and customer relationships under resource and staffing constraints. Designed and developed five Configured Applications (CAPs) to seamlessly integrate with the Supply Chain Connect database. Demand Manager | Supply Planner | Plant Scheduler | Distribution Scheduler | Inventory ManagerInternationalized and localized our software into 6 languages. Led and facilitated customer support data cleanup and added processes and enforcement to prevent future reoccurrences.

Needed to increase the product line penetration in the European market. Relocated to the UK and began hiring and training. Hired and trained about 6-8 people within a year, gaining European market share, with sales rising about 20% within the first year, and more thereafter. Managed and implemented a pair of large, complex, supply chain applications in the tire distribution and china manufacturing industries.

Managed and carried out implementations of supply chain management software marketed to Fortune 500 companies in the chemicals, specialty chemicals, foods, electronics, pharmaceuticals, ceramics, tires, and steel industries. Performed customer business process analysis, risk management, change management, and issue management. Chesapeake was later bought by Aspen Technology.