Matthew Flagg Email & Phone Number

NYS

• Organize and manage weekly conference calls and face-to-face meetings for multiple Government agencies and vendors.
• Create and follows master schedule which incorporates vendor and client capabilities.
• Initiate, Plan, Execute, Monitor, Control and Close project deliverables.
• Coach, mentor and lead personnel within a technical team environment.
• Obtain quotes from multiple vendors to ensure highest quality is achieved.
• Collaborate between Municipalities, Motorola, and Sprint confirming protocols and procedures are properly followed.

Remote

• Provide customers a single point of contact for Customer Management and ensure service delivery and Service Level Agreements compliance.
• Ensure Customers receive appropriate and timely reporting as required by the Service Contracts.
• Manage sub-contractors’ deliverables and adherence to agreed scope and outcomes.
• Engage as needed in the case management process to ensure proper service delivery.
• Manage third party vendors as needed.
• Work with National System Service for contract loading, renewals, and service contract change order requests.

Remote

• Organize and manage weekly conference calls and face-to-face meetings for multiple Government agencies and vendors.
• Create and follows master schedule which incorporates vendor and client capabilities.
• Initiate, Plan, Execute, Monitor, Control and Close project deliverables.
• Coach, mentor and lead personnel within a technical team environment.
• Obtain quotes from multiple vendors to ensure highest quality is achieved.
• Collaborate between Municipalities, Motorola, and Sprint confirming protocols and procedures are properly followed.

System Technologist and Technical Writer.

Install, monitor and update Networks and Systems.

Army Communication Sergeant with 44th MEDCOM and 28th CSH

Education record

Study Abroad

Pmp

PMP cert.