Matt Flores Email and Phone Number

Responsibilities:1. Develop and drive the organization's digital innovation strategy to enhance business performance, competitiveness, and customer experience.2. Identify emerging digital technologies, trends, and market opportunities, and assess their potential impact on the business.3. Collaborate with cross-functional teams to ideate and conceptualize innovative digital solutions, products, and services.4. Lead and manage a team of digital experts, including researchers… Show more Responsibilities:1. Develop and drive the organization's digital innovation strategy to enhance business performance, competitiveness, and customer experience.2. Identify emerging digital technologies, trends, and market opportunities, and assess their potential impact on the business.3. Collaborate with cross-functional teams to ideate and conceptualize innovative digital solutions, products, and services.4. Lead and manage a team of digital experts, including researchers, developers, designers, and project managers.5. Drive digital transformation initiatives, ensuring alignment with overall business goals and objectives.Foster a culture of innovation, encouraging creativity, experimentation, and continuous learning within the organization.6. Establish and maintain strategic partnerships with external stakeholders, including technology vendors, startups, and industry experts.7. Monitor and evaluate the performance and effectiveness of digital innovation initiatives, using data-driven insights to inform decision-making.8. Stay updated on industry best practices, emerging technologies, and regulatory requirements related to digital innovation.9. Collaborate with executive leadership to present digital innovation strategies, plans, and progress reports. Show less

Build the system framework for all channels of business. Implement all necessary systems to strengthen the workflow and plumb systems together to ensure data integrity. Accelerate the existing retail and wholesale channels by integrating telephony, automation, lead distribution, call flows, and enhance the communication strategy. Apply discipline thought and action to building a Direct the Consumer (D2C) and Correspondent channels. Incubate our existing partner relationships, and perfect… Show more Build the system framework for all channels of business. Implement all necessary systems to strengthen the workflow and plumb systems together to ensure data integrity. Accelerate the existing retail and wholesale channels by integrating telephony, automation, lead distribution, call flows, and enhance the communication strategy. Apply discipline thought and action to building a Direct the Consumer (D2C) and Correspondent channels. Incubate our existing partner relationships, and perfect the overall process. Identify key indicators to accurately measure and manage the system. Create a web portal for new and repeat clients to manager their investments.Once the systems are built, DRIVE TRAFFIC through SEO/SEM, lead-gen, inbound/outbound, social media, radio, television, and apply the Direct to Consumer or lead-gen concept to the Private Money division. Become the #1 Private Money Lender in the country. Show less

Accelerate sales production by utilizing systems and integration. Define a clear workflow. Build and manage an interface that maintains a “system of record” for all existing and future borrowers. Create and manage a bi-directional integration that pushes and pulls important loan and lead level data for the purpose of keeping the staff and borrowers informed with the current loan status at all times throughout the transaction. Incubate consumers, borrowers, and existing clients with the… Show more Accelerate sales production by utilizing systems and integration. Define a clear workflow. Build and manage an interface that maintains a “system of record” for all existing and future borrowers. Create and manage a bi-directional integration that pushes and pulls important loan and lead level data for the purpose of keeping the staff and borrowers informed with the current loan status at all times throughout the transaction. Incubate consumers, borrowers, and existing clients with the right personal message at the right time. Enhance transparency, eliminate borrower confusion. Move files through a systematic workflow with automation and technology cutting down on turn-times to speed up the overall process.Market and advertise our company value propositions. Drive consumers and activity to our website, give them what they want “price, overall costs and fees” without asking for personal information. Empower the consumer with all the information they need to search for the best lender for their needs. Provide clear expectations to the consumer and show previous borrower reviews. Report and track all consumer activity. Review and analyze consumer behavior and fix the weaknesses and enhance strengths. Strategize with the team and start to change the mortgage industry. Show less

Report and track company provided sales tools. Analyze results of marketing campaigns. Make intelligent recommendations based on reporting results. Manage our lead management system. Assemble ad-hoc reports, analyze results with sales managers. Create all new marketing campaigns, integrate those campaigns into our lead management system. Program the lead distributions. Program rules for lead priorities. Manage all toll-free phone numbers. Program all inbound call flows.

Build all loan officer/branch/corporate websites, integrate all website features and services with our loan originating software. Manage all marketing platforms. Manage all sales support requests. Assemble HTML email templates for external and internal distributions. Ensure all marketing content is compliant and includes all necessary legal disclaimers.

Manage the company's contact management system. Build all internal and external email / direct mail communication through one system to track responses, log activity's, and report all activity for each client and prospect. Maintain a data consistency within the loan originating software.