Matthew Fornaciari Email & Phone Number

Sheridan, Wyoming, Us

Created a consulting practice to elevate software reliability within diverse organizations by working with clients to seamlessly merge best practices into existing product development practices.◦ Work with stakeholders to establish and drive cultural shifts that prioritize reliability alongside product innovation.◦ Implement observability, establish on-call rotations, and create blameless postmortem processes, significantly improving system and organizational resilience and incident learning.◦ Teach foundational principles of reliable software development, enhancing client capabilities and operational understanding.

Lisbon, Pt

San Francisco, California, Us

Led the development of a scalable web application to replace manual, spreadsheet-based energy modeling and infrastructure recommendations. Collaborated with the founding team and intake specialists to drive product direction, with a focus on efficiency, accuracy, and user experience.◦ Transformed manual client intake into a streamlined, scalable process via a responsive web application, enabling rapid growth and operational efficiency.◦ Partnered with the National Renewable Energy Laboratory (NREL) to enhance the precision of building energy models and ensure alignment with industry standards.◦ Implemented funnel metrics to track user engagement, providing actionable insights into drop-off points and improving overall business visibility.

San Francisco, California, Us

San Jose, California, Us

Founded Gremlin to pioneer and standardize the practice of reliability engineering, rapidly advancing from direct product development to strategic oversight in technology, leadership, and organizational culture. Guided the company from a nascent idea to a robust enterprise solution with definitive product-market fit.◦ Spearheaded the development and market launch of chaos engineering practices, positioning Gremlin as a forerunner in this emerging sector and growing the company to over $10M+ in ARR.◦ Directed the technical strategy, establishing collaborative practices across product development, sales, and marketing teams to ensure product features met evolving market demands. Implemented enhancements that significantly improved client reliability in sectors such as finance, e-commerce, and logistics.◦ Assembled and led a multidisciplinary team of product managers, designers, and engineers, nurturing a diverse culture that expanded in stride with the company.◦ Took an active role in customer interactions, ensuring that major clients adopted solutions that enhanced their infrastructure resilience and reliability. This strategic engagement was pivotal in securing 100+ customers, including many Fortune 500 companies.

San Francisco, California, Us

Advanced user experiences at Salesforce, starting with the Contacts Team and then expanding scope on the Record Experience Team. Streamlined processes and led development efforts that significantly improved system usability and reliability across the platform.◦ Led the enhancement of the contact record experience, streamlining conversion processes and introducing a novel inline preview feature for primary record types, which earned a U.S. patent.◦ Transitioned to the Record Experience Team to overhaul the supporting framework for all record types. Focused on system durability and reusability, markedly boosting flexibility for developers and performance for users.

Seattle, Wa, Us

Founded the Fatals team at Amazon to address and resolve systemic failures across the platform, enhancing code quality and operational reliability.◦ Delivered weekly updates to Jeff Bezos and the executive team, detailing new failure modes and rectification efforts.◦ Engineered a real-time system to categorize and alert on customer-facing errors, slashing failed requests by ~54% year over year (YoY) in the first year of operation, estimated at $43M in annual recurring revenue (ARR).◦ Conceived, designed, and developed an algorithm to monitor and automatically roll back deployments showing statistically significant increases in failures, enhancing code stability and deployment success.

Seattle, Wa, Us

Enhanced Amazon’s error reporting and data collection processes, significantly improving the efficiency and accuracy of operational response to issues.◦ Refined the error reporting framework, providing developers with more precise data to expedite debugging and issue resolution.◦ Created automated systems to analyze error patterns and gather data on critical failures, reducing report generation time from days to minutes.◦ Designed a service to correlate web pages to source files, streamlining the troubleshooting process for developers.

Contributed to high-profile projects as a contract developer, focusing on inventive solutions for event management and real-time information services.◦ Designed and implemented an application for the Clinton Global Initiative conference to manage attendee privileges and schedules, enhancing event coordination and participant experience.◦ Developed a website for Thomson Reuters that automatically alerts industry experts about relevant developing stories, improving timeliness and relevance of information distribution.