Matt Frame, Ms Email & Phone Number

Mechanicsville, Va, Us

Richmond, Va, Us

Richmond, Va, Us

Glen Allen, Virginia, Us

Mechanicsville, Va, Us

St. Louis, Missouri, Us

Lead and retain a staff of 20 IT professionals providing design, development and architectural strategies. Managed 16 major implementations in support of continuous improvement program over last four years with less than 1% defect reporting. Project lead accountable for money movement application consolidation between two brokerage firms combining 12 million accounts.• Maintain SLA above 99% in support of $2 billion dollars in daily asset movement.• Project lead for new application development in support of $3 million dollar Wells Fargo foreign wire exchange program. • Implemented performance improvements across 20+ applications to support an anticipated growth of 120% in system transactions for merger integration.• Reduced application installation times by 40% providing smaller outage windows to customers.• Key member for initiating SOA infrastructure to reduce development efforts by 20% while increasing security by 50%.

Accountable for all IT operations providing application services in support of more than 100 Fortune 500 companies. • Instituted new IT governance processes to achieve full executive committee support and collaboration on technology related initiatives.• Established Business Continuity Plan to ensure proper policies and procedures were enacted accurately in support of business and client requirements.• Spearheaded relocation of operations from headquarters to dedicated data services location providing 24/7 support and improved redundancy of systems for expansion into global markets.• Implemented a business intelligence solution which consolidated sales, procurement, financial and operations data from across the enterprise and served as a primary reporting platform for the company.

Recruited to establish strategic and tactical Information Technology infrastructure in support of entrepreneurial startup for E-commerce and EDI as a service provider. Developed effective customer service and call centers to facilitate organizational objectives. Administrator for more than two dozen Microsoft Windows servers, databases and applications. • Implemented real-time document tracking system in support of client activity reducing call center traffic by 35%.• Led development of all operational support programs and processes, which contributed to securing long-term business, optimizing levels of productivity and sustaining overall project success.• Designed and implemented packaging and shipment notification system for large electronics manufacturer reducing time to client fulfillment from 7 days to 24 hours.• Established standardized policies and procedures for development, documentation and quality assurance.• Implemented Continuous Improvement program to integrate emerging technologies for client application performance.

Pittsburgh, Pennsylvania, Us

Directed a team of eight developers in research and development of new technologies including UI components, frameworks, ODBC, development environments, testing and metrics tool sets. Educated Information Technology community on emerging technologies. • Implemented corporate reporting repository resulting in $1.2 million dollars saved annually.• Initiated browser based document management system for business entities to store and track older scanned images as well as new PDF format for compliance and audit purposes reducing document retrieval times by 22%. • Led development team for AutoCAD storage/retrieval web based library of engineering diagrams supporting of eight divisions.

Pittsburgh, Pennsylvania, Us

Project Manager for the design and development of a warehouse and management system including 27 locations across the United States resulting in fully automated plant floor operations. • Responsible for $5 million dollar budget for software and equipment acquisition at pilot locations. Project completed 25% under budget.• Directed site conversion of eight locations in support of merger for Reynolds Aluminum Supply Company.• Project Manager and team supervisor for the design and implementation of a process management system for automation of materials processing. • Automated yearly inventory process to allow use of bar code scanners to prevent keying errors and allowed faster release of stock back to plant floor processing. Project completed 38% under budget.• Automated plant floor system allowed turnaround of product orders within 24 hours instead of seven business days.• Designed and implemented material handling system to prevent cross-alloy contamination between customer cutting operations resulting in 27% fewer returns.

Pittsburgh, Pennsylvania, Us

Managed and designed enhancements and maintenance of sales order entry system in mainframe environment with CICS and DB2. Designed and developed material transfer application for movement of product between warehouse locations. Implemented online defect tracking system to monitor and track fault material for reporting back to smelting mills.• Built data mining tool for statistical information gathering to provide purchasing with information on which mills maintained the highest quality product for customer requirements.• Developed sales order notes system to provide customer service a method to denote special handling or processing requests for the customer reducing the number of customer receipt rejects by 25%.

Glen Allen, Va, Us

Managed sales order entry system and implementation team member for first in-house mainframe environment in support of newly acquired ERP system. • Implementation of EDI with major client, Wal-Mart, which increased levels of office automation and eliminated time loss incurred by keypunch errors resulting in 25% less manpower required in customer service.

Master Of Science, Fast Track Executive M.S. In Information Systems Management

Bachelor Of Science, Information Technology, Communications, Programming Languages

Education record