Matt Frock, Mba Email & Phone Number

Baltimore, Md, Us

Miami, Fl, Us

*Risk Assessment and Analysis: Conduct regular risk assessments and analysis of workplace environments, processes, and equipment to identify potential hazards and areas for improvement*Training and Education: Coordinate and deliver safety training programs for employees, managers, and contractors to promote awareness and adherence to safety protocols*Incident Investigation: Lead investigations into workplace accidents, injuries, or incidents to determine root causes and recommend corrective actions to prevent recurrence*Safety Audits and Inspections: Conduct routine inspections and audits of facilities, equipment, and processes to ensure compliance with safety standards and regulations*Emergency Preparedness: Assist with development of site emergency response plans and procedures to address scenarios such as fires, natural disasters, or medical emergencies*Data Analysis and Reporting: Collect, analyze, and report safety performance metrics and trends to management, identifying areas of improvement and implementing corrective actions as necessary*Continuous Improvement: Drive continuous improvement initiatives to enhance safety culture, reduce incidents, and optimize loss prevention strategies*Stakeholder Communication: Liaise with internal stakeholders, including operations, human resources, and legal departments, to address safety concerns, provide updates, and ensure alignment with organizational goals

Bonn, De

Managed the dedicated transportation and warehouse cross-dock/loading/shipping operations for Nissan and Infinity dealership parts distribution/delivery.*Provide site leadership of Supervisors, Warehouse/Dock Associates and Driver teams*Ensure on time performance, quality and customer satisfaction for daily deliveries to customer locations*Management of inbound and outbound freight through tracking, weekly performance scorecards, and KPIs*Work with cross function teams on orders, shipping priorities, scheduling and compliance*Manage financials, journal entries and P&L including monthly forecasting to ensure profitability *Monitor and track site KPIs and metrics to guarantee peak performance*Provide results and respect focused leadership to help train and develop teammates*Recruit, screen, train and support drivers and dock associates*Safety/Incident reporting with root cause investigation and analysis*Oversee and implement BCM processes *Build strong relationships with site team, DHL internal teams and customers

Plymouth, Michigan, Us

Responsible for all terminal personnel and processes and ensure strong operationalperformance and profitability. Responsible for the terminal’s day-to-dayoperations, staff management, customer communication and satisfaction, safety andregulatory compliance, and equipment maintenance. Month over Month and Year over Year continuous improvement. *Direct the duties of the staff (2 Operations Managers, 3 Dispatchers, 2 Loading Supervisors, 35 Company drivers, 45 Independent Contractors, numerous Third Party Carriers (3PC))*Supervision of the terminal operations (2 offices- Curtis Bay and Port of Baltimore (Dundalk))*Operate terminal efficiently by analyzing and reducing operating costs, increasing equipment utilization, managing KPIs, and focused revenue generation as well as managing P&L (Total Avg. Monthly Revenue ~$2mil) with YOY EBITDA increases*Ensure the efficient and on-time delivery of freight; effectively problem solve customer and delivery issues (Avg. 17,000 vehicles delivered per month)*Build and maintain positive and profitable customer and vendor relationships*Monitor and track fleet maintenance and PM schedules*Respond to emergency situations 24/7*Advocate and maintain a strong commitment to safety; oversee all safety requirements for terminal including training, Hours-Of-Service compliance, DOT requirements, worker injury reports, and collisions*Make decisions relates to staffing, inventory, budget, revenue and operational risks*Establish local procedures to ensure the safety and productivity of everyone*Review all CSA violations and counsel drivers in accordance with standard directives from the Safety Dept. and/or Regional Manager*Ensure all OEM inventories are accurately reflected in OVISS, and promptly resolve any discrepancies (10 manufacturers in Baltimore – Mercedes, Mazda, Volvo, GM, Ford, Nissan, VW/AUDI, Mitsubishi, Subaru, FCA)

Plymouth, Michigan, Us

*Oversee the quality and safety for 17 terminals and nearly 500 car hauling professionals along the eastern portion of the US. *Ensure over 600,000 cars per year are delivered safely from origin (Ports, Rail-heads, Manufacturing Facilities, Assembly Plants, Auctions, etc.) to their destinations (OEM Dealerships, CarMax, Rental Car facilities, etc.) *Offer support to Terminal Managers and Regional Ops Managers and act as an intermediary between terminals and dealerships in assessing and mitigating damage claims. *Offer assistance and training for Pedigree Electronic logging system*Execute safety/quality inspections of trucks, car loads, drivers, dealerships and origin facilities. *Perform OSHA inspections for our facilities and maintenance shops and ensure environmental and Storm water compliance.*Administer training to drivers on safely loading vehicles, electronic logging devices, Smith Driver Training, Train the Trainer, and Certified Delivery Professional.

Boise, Idaho, Us

Manage the retail program and transportation of hazardous and non-hazardous waste removal from retail customers such as Wal-Mart, Rite Aid, CVS, BJ's, Harbor Freight, West Marine, Amazon Distribution Centers, Rite Aid Distribution Centers, Wal-Mart Distribution Centers and more in the Northeastern region (Virginia to Maine) while adhering to DOT, FMCSA, OSHA, and federal/state/local regulations governing proper waste transportation and disposal. •Management and safety enforcement of retail program driver personnel •Supervision of Emergency Response clean-ups at retail locations including fires, floods, natural disasters, etc.•Route drivers and develop efficient logistical weekly schedules •Tracking and reviewing drivers hours, vehicle inspections, expense reports and driver logs•Review driver manifests and pick-up reports•Manage and track fleet maintenance requirements•Training of driver personnel on customer SOP’s and new/adjusted procedures•Perform driver and cargo load audits as well as QA/QC waste offloads at destination facilities •Manage supply inventory for multiple locations

Madrid, Community Of Madrid, Es

Heritage Crystal Clean bought FCC Environmental in October 2014, upon merger of the businesses I was laid off in December 2014 in lieu of Crystal Cleans Oklahoma Branch Manager. •Manage P&L for Oklahoma City, OK branch including Oklahoma, Southern Kansas and Texas Panhandle with emphasis on increased sales and revenue. •Responsible for management of facility; including all inbound and outbound transfers of non-hazardous and hazardous materials, proper QC testing and WAP procedures, safety and compliance, vehicle maintenance, driver safety training and all state and local permit documentation •Execute route and sales analysis to increase efficiency and revenue•Perform strong outside sales using excellent customer service, market analysis, pricing services and logistical organization to build superior relationships with customers. •Supervision of branch sales, CDL drivers, and administrative personnel.

Madrid, Community Of Madrid, Es

•Manage fleet of trucks for Wilmington, DE, Harrisburg, PA and Northeast region Field Services; including tracking and scheduling maintenance and costs, DOT regulations, state permits, compliance and safety•Manage drivers with associated fleet including monitoring and updating Driver Qualification files per DOT regulation•Facilitate scheduling and customer service orders, perform route maintenance, and adjust service intervals to increase efficiency and ensure services are completed as scheduled•Monitor and develop key metrics to track driver performance, efficiency and costs•Perform detailed analysis: evaluating reports, spreadsheets, and other documents and take necessary actions to achieve results•Efficiently organize routes to increase volumes and lower costs while delivering exceptional customer service

Madrid, Community Of Madrid, Es

• Manage all aspects of accounts including customer setups, organization, tracking and reporting for multiple branches • Facilitate service order processing through opening, troubleshooting, closing and invoicing • Manage credits and re-bills for customer accounts and assist with accounts payable and receivables• Identify problems within customer accounts and service orders, and develop solutions to achieve success• Effectively demonstrate data processing skills using Microsoft programs and Citrix • Provide routine administrative support and maintain organization to achieve short and long-term goals• Efficiently support management in budget preparation and payroll • Assist management in audit preparation and cash flow management through research and budget analysis• Maintain high level of communication with customers as well as corporate headquarters• Deliver exceptional customer service both internally and externally

Burlington, Vermont, Us

Chill's mission is to provide opportunities for at-risk and underserved youth to build self-esteem and life skills through boardsports. Voted best Chill program in the Country 2012-2013!• Supervise 75-100 underserved and at-risk youth along with 20-25 chaperones and volunteers• Organize fundraising events and communicate with local and national donors about contributions for the program• Plan and deliver weekly theme lessons to positively relate life skills and snowboarding• Maintain and track participant involvement in the program and communicate with national managers• Ensure all youth are properly outfitted and receive snowboard instruction while progressing at a safe/challenging pace

• Proficiently instruct lessons for all ages to improve riding skills• Successfully organize and plan one hour and daily lessons in multiple week development programs• Very knowledgeable about a variety of snowboard equipment and various teaching techniques/methods• Effective demonstrating rapport and communicating snowboarding concepts to people of all ages• Comfortable evaluating skill challenges and providing creative exercises, instruction and feedback to improve riders’ skill

• Diligently assist in the management of day to day operations of the golf course• Assiduously complete routine course management duties• Assist in account management and purchasing of necessary course materials• Engage in effective resource management through budgeting and strategic planning

• Display strong selling, reporting and communication skills• Collaborated with marketing team members and other departments to develop programs to support company business plan• Identify risks and challenges and recommend actions to mitigate risk• Experienced analyzing data using Microsoft applications such as Excel and knowledgeable with SAP software

B.A., Economics

Master Of Business Administration - Mba, Management