I was responsible for executing the mission of the Minneapolis Club's Board of Governors and oversaw the Club’s day-to-day operations, including HR, IT, accounting, finance, and buildings and grounds personnel and functions.

I oversaw and directed the long-term planning and execution of Roers Companies' business development and growth strategies, managed client satisfaction and retention, and cultivated successful business relationships. My primary responsibility was to source and partner with real estate developers for Roers' third-party property and asset management services. Properties targeted had values in excess of $25 million. Roers Companies is the largest real estate developer in the Twin Cities market over the last two years.Job Duties and Accomplishments: Led and coordinated activities and strategies for new business/market development by performing real estate market research, identifying potential clients, soliciting business, creating and presenting formal business proposals and financial underwriting, and preparing and executing the management agreements.Established annual business goals and budgets by projecting potential new clients and related management fees, and provided regular progress reports to track changes in projections, timing, and anticipated feesMaintained and managed ongoing relationships with the company’s existing clients, providing effective on-going communication, and addressed and resolved client concerns, issues, and requests

Provided management and commercial development consulting strategies to airports throughout North America.Job Duties and Accomplishments: Assisted airports, architects and planners with major terminal construction projects, providing sound advice for the long-term commercial development of the spacesPerformed commercial real estate market, financial, and feasibility analyses to deliver client recommendationsCreated reports, memoranda, and presentations for clients with an attention to detail, ensuring quality deliverable productsProfessionally presented materials and business recommendations to clientsReviewed the work of other consultants for accuracy, detail, and pertinent analyses

Managed the operations, development, contracts and tenant relationships for MSP Airport’s $160 million food and beverage concessions program; consulted on MAC’s $60 million airport retail program.Signature Achievements: Increased MSP Airport’s total concessions program sales from $137 million in 2012 to $220 million in 2019.Key contributor to MSP Airport’s long-term development--named Best North American Airport from 2016-2018 Member of Airport Experience News’ Best Commercial Management Team for large North American Airports in 2017 and 2018Job Duties and Accomplishments: Planned and strategically managed the long-term development of the program: 80 new concessions spaces opened or opening between 2015 and the end of 2019Managed 30 contracts to ensure tenant compliance and consistencyNegotiated business terms, drafted contracts, RFPs, and departmental policies Created and delivered presentations, pursued new business development opportunities Managed dozens of construction projects from the initial designs to the opening of the unitsMonitored tenant operations to ensure excellent customer service and financial results Areas of Expertise:Strategic PlanningBusiness DevelopmentOperations ManagementBudget ManagementP&L ManagementProject ManagementProperty ManagementConstruction ManagementContract ManagementHuman Resources ManagementBusiness/Legal WritingTraining and DevelopmentFinancial AnalysisCustomer Service ExpertisePresentation Expertise

Managed all aspects of operations and planning for multiple high volume restaurants. This included budgeting, sales forecasting, P&L management, labor management, hiring, managing union relationships, operations audits and driving outstanding customer service. Oversaw $25 million in sales with 110 employees, including 10 managers and supervisors.