Created applications to assist small businesses and research new technologies. Owned all aspects of systems from start to finish. Created a new mobile browser game enabling everyone to create and solve trivia puzzles for fun.• Developed the front-end components using Microsoft Blazor Web Assembly enabling a responsive experience for gamers.• Created and integrated business functionality using Microsoft Azure functions and CosmosDB.• Established automated tests using well designed code, Moq, and several testing frameworks.• Using Azure DevOps, created end to end pipelines to automatically test and deploy changes.• Fully owned all hosting aspects of the game in Microsoft Azure (cloud computing).

Collaborated with senior executives and managers to secure funding and prioritize work efforts to transform the supervisory and oversight user experience. Led efforts to balance business features and the architectural runway via partnership with business and technology leaders. As a servant leader, removed impediments by working with team members and executives.• Managed efforts to design the next generation user experience resulting in personas, wire frames, and prototypes used to influence the product vision.• Worked with senior managers to construct and continually enhance agile teams within the program. • Created the product vision inspiring work within the agile release train. • Created agile release train program increment objectives used to ensure appropriate focus.• Planned and led numerous synchronization meetings, integrated system demos, inspect and adapt, and program increment planning sessions serving as a Release Train Engineer and Product Manager.• Led efforts to implement a test-driven development culture, inspiring teams to create thousands of automated tests to ensure a high-quality product for customers.• Led epic and feature creation and refinement sessions, applying business and architectural acumen to optimize work for lean flow. Led execution via a program Kanban process.• Continuous coaching regarding Scaled Agile Framework for the Enterprise (SAFe) best practices such as lean flow, DevOps, emerging architecture, and agile ceremonies.• Established and administered Jira Align, Jira, and Rally to organize epics, features, and stories achieving the ideal balance between agile teams, the program, and portfolio.

Collaborated with executive, product and technology partners to secure funding for initiatives within the Loyalty line of business. Negotiated vendor service level agreements. Led and participated in several RFP efforts. Created sales materials and aided on sales presentations. Managed staff of 50 with an annual operating budget of several million dollars. Launched multiple key programs within Offers, which drove revenue. • Saved millions by conducting due diligences to guide management on key decisions. • Developed a plan to consolidate three programs, two of which were acquired, to streamline and standardize customer offerings and reduce expenses. • Led creation of product roadmap, reducing infrastructure expenses and increasing product sales.• Cut average job time from 11 hours to 1.5 hours by revamping the Offers system.• Increased product health grades, doubling unit and functional test coverage within systems.• Implemented standard incident and problem management process for Offers, which provided transparency needed to direct development of the product roadmap. • Led efforts to apply synthetic transactions to batch processing test framework to improve release quality and increase code coverage.• Drastically improved morale within the first two months of leadership through increased employee engagement and collaboration. • Led efforts to integrate SaaS platforms, complying with security standards.• Supported the alignment to total cost of ownership by leading efforts to migrate custom application life-cycle management tools to company standards. • Launched Salesforce.com integration for improved product and sales opportunity management.• Created plan for scaled agile framework for the enterprise to drive better portfolio management.

Led numerous projects used to increase security and lower operation costs through server virtualization efforts. Developed systems with high quality and improved operational maturity.• Improved system governance by integrating more mature management tools for source code, automated builds, object mocking and automated testing using Team Foundation Server.• Created applications, enabling the retirement of 50 cumbersome and costly legacy systems. • Generated faster time to market and improved quality for releases by refactoring applications, implementing 95%+ automated unit test coverage.

Managed staff of five to secure SAS-70 and PCI-DSS compliance for financial institutions rewards systems. Created manual process automation strategies. Created IT budgets and training approaches.• Established overall application development budget, accurate with 2% of original estimates.• Passed PCI-DSS and SAS-70 audits by leading teams through separation of duties to ensure Sarbanes-Oxley compliance, which preserved the client base and created a selling point in proposals.• Standardized development practices by creating and maintaining a software development lifecycle and a change tracking tool for alignment with related SAS-70 controls.• Improved operating efficiencies by automating processes to comply with security standards. • Expanded usage of batch performance recommendations to multiple client programs based on best practice created in previous job.

Designed, developed, tested and documented products, resulting in common architecture and supporting changing client needs.• Designed and developed flexible business rule and access tiers for a new system, enabling code logic to be repurposed elsewhere in the system, reducing costs. • Designed a database model for a new product, ensuring compatibility between old and new components, enabling more rapid adoption by customers. • Assessed and chose off-the-shelf solution and customized as necessary to implement user and role storage, reducing development costs.• Designed and implemented localization strategy for new and existing products, providing multilingual capability, which increased customer sales.

Supported business development teams in new sales opportunities, including creating estimates. Performed architecture reviews of client projects, focusing on security and performance. Translated client requirements into tasks. Attended client-facing calls to explain system features from a pre-sales and support perspective. Worked with infrastructure teams to purchase hardware for client projects. • Cut processing time from 15-35 hours to 7 hours by designing index optimizations.• Acted as solution provider for Tier 3 issues while training teams on understanding concepts.

Design, develop and test reusable products. Train and mentor team of 5 on .NET vs. legacy Microsoft stack. Technical and team leadership on a variety of projects. Performed technical reviews enforcing code quality. Gathered business requirements, managed projects and participated in the budgeting and planning process. Performed technical interviews for potential new hires.• Designed and developed C# applications used to generate millions in revenue while maximizing code reuse.• Improved customer access to loyalty information by building ASP.NET websites accessible by customer service representatives and consumers.• Increased operational efficiency for the company by building administrative tools that could be used across the entire client base, reducing costs and manual errors.

Designed, developed, and supported the e-commerce website, API, and CRM tools used by call center agents. Enhancements enabled owners to sell technology in a subsequent acquisition.• Designed and led efforts to modernize the legacy active server pages architecture by migrating to .NET.• Single handedly created the first web services for Scantech, enabling effective, more secure integration of customer website and customer service applications.• Developed migration strategy to integrate legacy systems using an incremental approach reducing risk and customer impacts while delivering improvements.• Designed and implemented optimal database structure for both online processing and reporting/analytics.• Created distinct, de-normalized reporting environment to drastically improve performance of reports.

Responsible for the design and development of e-commerce systems used to enable online sales and order processing for the theme parks owned and operated by Anheuser-Busch.• Overhauled architecture of order fulfillment system to drastically improve performance while preserving an easy to use user interface. These efforts increased operational throughput by nearly 100%, drastically reducing costs associated with fulfilling e-commerce orders. • Created enhancements to fulfillment systems and websites to support the EZ Pay initiative, giving Busch Entertainment a competitive edge over Disney World for a targeted market.

Development of United Way Contribution System• Redesigned database from a difficult existing design into a fully normalized database in Sybase 11.9.2• Converted data from existing format into the fully normalized database• Developed various classes in Visual Basic 6 to represent different objects in the project• Developed data module classes in Visual Basic 6 to manage all database functionality for the aforementioned list and member classes• Developed various client layer forms for the project in Visual Basic 6Maintained and Created Additional Functionality in IP Address Management Software• Made necessary changes to existing Visual Basic 4 application that accesses a Sybase 4.9.2 database• Created user-friendly form that allowed the user to import IP Addresses, and host names from a different database. The form uses Far Point spreadsheet controlsMaintained Electronic 101 Application• Made necessary changes to existing Visual Basic 4 application that accesses a Sybase 4.9.2 database. Many changes involved using MAPI and Far Point spreadsheet controls• Added functionality to correct an error caused by unresolved mail names using MAPI control• Converted 16-bit Crystal Reports 6.0 to 32-bit Crystal Reports 8.0Maintained and Improved Performance for Salary Administration Application• Made necessary changes to existing Visual Basic 6 application that accesses a Microsoft SQL Server 7.0 database using an ODBC connection• Converted 32-bit Crystal Reports 6.0 to 32-bit Crystal Reports 7.0• Converted from ADO 1.5 to ADO 2.0• Improved error handling for the import tool using dynamic Microsoft Excel spreadsheets and the Microsoft Excel Object LibraryEnvironment: Windows 3.x, Windows NT Server 4.0, Visual Studio 6 (VB6, VI6), Visual Basic 4.0, 5.0, 6.0, Microsoft Visual SourceSafe 6.0, SQL Server 6.5, Sybase 4.9.2, Sybase 11.9.2, Informix, Oracle, Microsoft Office 97, Remedy, UNIX

Construction and Maintenance of Automated Forecasting Model Application• Used Microsoft Access to Connect to a Microsoft SQL Server (7.0)• Used Visual Basic for Applications to Enhance the Application• Used Microsoft Access Reporting Tool to Create Automated Reports• Used Microsoft Excel Object Library to integrate the forecasting model with dynamic Excel spreadsheetsDevelopment and Maintenance of an Income Database Application• Used Microsoft Access to Connect to a Microsoft SQL Server (7.0)• Automatically Downloaded Data to Increase Speed of Reporting and Data Access• Provided Automated Commission and Trade Data to Management• Used Macros and Queries to Download, Update, and Report DataConstruction of Various Automated Reports for Management in Microsoft Access (Using VBA)• Used Microsoft Access 97 to Connect to a Microsoft SQL Server (7.0)• Used the Access reporting capabilities to produce dynamic reports for all types of commission data• Used Microsoft Excel Object Library to export pertinent data to Excel spreadsheetsDeveloped a system used to automatically assign Trailer Commissions (12b-1 fees) to Sales Representatives• Used Microsoft Access Database to import text files sent from various mutual fund companies• Used Microsoft Access Database to interact with SQL Server (7.0) database and formatted data for updated• Updated the centralized SQL Server (7.0) database with the formatted dataEnvironment: Windows 3.x, Windows 95, SQL Server 6.5, Microsoft Office 97, VBA