Matthew Grosso Email & Phone Number

As a QA Engineer, I played a pivotal role in ensuring software quality and alignment with business objectives through active participation in the Software Development Life Cycle (SDLC). I collaborated with stakeholders to identify issues and create defects in Azure DevOps during functional testing, providing detailed descriptions, reproduction steps, and environment setups to streamline the defect resolution process.I wrote and updated test cases for new products and features to maintain test case accuracy and effectiveness. To support knowledge sharing and streamline workflows, I created comprehensive documentation for product workflows, environment setups, and internal company Wiki articles.By leveraging the Watir (Ruby) framework, I significantly improved regression test coverage, reducing manual testing efforts and minimizing escaped defects. Additionally, I reduced the test case backlog for automation by implementing comprehensive reporting systems in Azure DevOps, which enabled clear prioritization and tracking of test case automation, resulting in increased automation efficiency every sprint.With extensive experience in testing across multiple environments, including Windows, Mac, and cross-browser testing on mobile platforms (Android and iOS) through BrowserStack, I ensured thorough and robust testing coverage to deliver high-quality software products.

Listed skills include Customer Service, Microsoft Excel, Microsoft Office, Hospitality, and 17 others.

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  San Diego State University-California State University

  Management Information Systems, General