Matthaios Mantzios, Uxc, M.Sc. Email & Phone Number

Marousi, GR

Athens, Attiki, Greece

Leading a dynamic team of UX/UI professionals to deliver excellence in User Experience and Interface Design. Through continuous mentoring and professional development initiatives, I ensure the team is primed to create engaging and intuitive digital interfaces that drive customer satisfaction and business success. My role encompasses fostering a culture of.

Greece

Mentoring on ADPlist for UI/UX Design, Digital Product Ownership and Innovation processes.

Amaroúsion, Attiki, Greece

As a scrum product owner of COSMOTE id I am responsible for gathering requirements from stakeholders, managing the backlog and prioritizing backlog item. Also I am setting each sprint goal and influence the team into achieving that goal. COSMOTE id is dealing with authentication, authorization and profiling of digital users and it's a major enabler for.

Amaroúsion, Attiki, Greece

• As a UX architect and User Experience leader, I conceptualize and implement robust strategy for COSMOTE Digital Ecosystems that includes creation of common UI and UX guidelines, centralized user profile, customer.
• Augmented user experience/satisfaction by rationalizing prototypes and designs and sustained 4+ star rating throughout.
• Delivered strategic guidance to team members for prompt and efficient accomplishment of projects to achieve organizational goals/objectives
• Enhanced capability, efficiency, and productivity of teams through proper training and guidance

Amaroúsion, Attiki, Greece

• In my role, I conducted surveys/analysis to determine user satisfaction level by assessing several parameters, such as traffic, usage, and consumer behavior. I evaluated outcomes, and recommended solutions for.
• Improved structure, functionality, and design of company’s website to enhance interactivity, while meeting overall customer requirements.
• Directed cross functional teams for completion of OTE COSMOTE brand merge project for all groups digital interfaces. Accomplished within time and budgetary constraints as well as became a case study for DT group.
• Enhanced satisfaction from OTE group web touchpoints to 94% (an all-time high).

Amaroúsion, Attiki, Greece

As a Manager, Web Projects I led the successful implementation of two major websites for the group, including www.ote.gr and www.otetv.gr. I delivered guidance to cross-functional project teams for effectively gathering and processing business requirements. I also led user acceptance tests for various software projects to ensure that system requirements.

Amaroúsion, Attiki, Greece

I directed project teams for managing prompt and cost-effective accomplishment of multiple projects through budgeting and impeccable planning (based on P.M.I. methodology). I built strong relationships with key stakeholders to efficiently gather information for various projects. I also evaluated customer experience and satisfaction during projects, as a.

Research Assistant in the field of Reliability and Maintainability Engineering.

Msc, Mechanical Engineering With Reliability Engineering Option

Activities and Societies: Secretary of Society of Reliability Engineers Tucson, AZ, ChapterMaster in Mechanical Engineering

Mechanical & Industrial Engineering, Industrial Management, 7.17